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bought and spent 100 gems. whens the payout?

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  • bought and spent 100 gems. whens the payout?

    Hi I bought and spent 100 gems as described in one of your banner promotions. When do I see the prizes for this, it said refer to in game mail but I have not recieved any. So I got no idea how long to wait before sending a ticket. Cheers.

  • #2
    Its says in ur in game mail: by the end of 19 november

    Comment


    • #3
      Originally posted by MountSemy View Post
      Its says in ur in game mail: by the end of 19 november
      didn't get the in game mail don't even know what the prizes are. Lol. Needless to say nothing has turned up yet

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      • #4
        Where are our chest? the banner stated payout on the 19th......today is the 22nd. What gives Kabam!?!

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        • #5
          I'll go ask the team in charge of those payouts and get back to you this afternoon

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          • #6
            Originally posted by Jesse Kabam View Post
            I'll go ask the team in charge of those payouts and get back to you this afternoon
            What about the knight level up event Jesse

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            • #7
              Thanks for replying Jesse, but lets get it corrected ASAP....we should have those chest now and should be able to use them in the TOM that is curently going on. If chest not are not received by end of this Alliance TOM 4pm pacific, I will expect my alliance to receive the top award for this TOM #1 do to Kabam's inability to correct things in due time and proper order. You all ready have fixed the level knight blunder, why not this one. We have several members waiting these chest. Make this right, and start running this right. You are losing members left and right because of these consistant errors in awards be giving out correctly and on time. Great game....needs way better support.

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              • #8
                Originally posted by Drogba_12 V36 View Post
                What about the knight level up event Jesse
                That was fixed this morning. It should be in your inventory now

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                • #9
                  i havent recieved a couple rewards

                  I've yet to get my 100 gem spent bonus too. Aswell as the 100 chance to get 50k ultimate chest for buying one. Tells me event over u did not win.. um hello I brought ur dumb chest where's my chance at receiving 100 of em? No amount of tickets is getting it fixed. I've conceded to nothing ever getting done about it. How's those gold plated toilet seats going kabam?

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                  • #10
                    Originally posted by Jesse Kabam View Post
                    That was fixed this morning. It should be in your inventory now
                    still nothing for me sent a ticket and just got the automated have u tried force refreshing response. Replied to that and heard nothing since!! Bought 100 gems and Used about 130 gems!! Come on guys sort it out.

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                    • #11
                      Whsts the deal....you havent paid out for the last spend event yet you start another? Why have I not heard back from you Jesse? Wheres my chest? Wheres the chest thst my other alliance mrmbers are due?

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                      • #12
                        Paid out mybutt.

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                        • #13
                          No one in my alliance will buy another gem til you fix this kabam....wake up.....do your job....customer is right, your job is to keep customers....simple math. Great game but the support is far from great!!!!

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                          • #14
                            Assholes start another spend gem event. Wow they don't have their **** together. Last elevation chest never paid. Last spend gem chest never paid. F them all. I seen jesse, kris, vash, brent.. they pretending none if that ever happened what crap is that. STOP BUYING GEMS PEOPLE..

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                            • #15
                              Lets wake up kabam....finish one event before you start another. Its pretty bad that we almost have to religiously take snap shots of our screens to cover ourself from your lack of execution. Personally thing you owe every 500 gems for your incompetense. You could do a login event as an apology to all your dedicated players then maybe if u can run these events smoothly you will have happy customers.

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