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Merlin Madness - itemName.i60472

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  • LordKiko
    replied
    What is this?
    I received this chest, open and sau 20k x3 of food?!?!?!

    What?!?!?!

    Morgana57
    _Kiko_

    Leave a comment:


  • SoDifficult
    replied
    Originally posted by Obi PhoenixUprising View Post
    Let me try to help you out with that one as it's NotSoDifficult really, remember this line from your opening post?

    Please let me know what this is about and what I can do to be reimbursed for the loss. I submitted a ticket (ticket # 01438527) to support on 10/03/13 and have yet to see a reply.

    All your info is stored in that report number, and Brent can pull that one up out of the queue of tickets. I myself have waited four weeks plus for a reply in the past but they do get to it in the end.
    Got it, thanks.

    Leave a comment:


  • SoDifficult
    replied
    @Brent Kabam, Thanks, that makes sense. So you're saying that there were no other chests that provided T5 Testudos? I thought I had seen chests that were labeled as such. Either way, thanks for looking into it.

    Leave a comment:


  • Brent Kabam
    replied
    @SoDifficult, I found your information through your support ticket.

    Leave a comment:


  • Obi PhoenixUprising
    replied
    Originally posted by SoDifficult View Post
    Outside of the "itemName.i60472" chests received, I did receive chests that were correctly labeled as T5 Testudos. Also, how are you able to verify what I received and used without my in game name or server? Just want to be sure you're checking the correct account.
    Let me try to help you out with that one as it's NotSoDifficult really, remember this line from your opening post?

    Please let me know what this is about and what I can do to be reimbursed for the loss. I submitted a ticket (ticket # 01438527) to support on 10/03/13 and have yet to see a reply.

    All your info is stored in that report number, and Brent can pull that one up out of the queue of tickets. I myself have waited four weeks plus for a reply in the past but they do get to it in the end.

    Leave a comment:


  • SoDifficult
    replied
    It's bad enough that the majority of the threads on here go unanswered, but if you're going to actually take the time to review and reply, why not at least make sure you're going to handle it properly?

    Leave a comment:


  • Spize
    replied
    Originally posted by Brent Kabam View Post
    @ SoDifficult, our records show that you have received 30 T5 Testudos Chests and have opened all of them.
    It's amazing that you could check that in less than an hour but seem to lose that ability when it comes to the 6mil in might I gained in the last 15 minutes of the tourney I reported about days ago.

    Leave a comment:


  • Spize
    replied
    Originally posted by BrutusxXxBeast View Post
    Hey guys not sure of ur full story or if ur being honest but if we keep being dishonest in our concerns or complaints it's like crying wolf makes it harder for them to want to take us serious on legit issues because it happens so frequently I'm sure their first response is to not believe us so let's keep it honest in 66 the only chest which gave t5's were the chest u are claiming u lost so for u to say u got ur t5's u are saying u in fact did recieve the chest u have claimed were missing come on bro!
    Oh, I must be mistaken. My iTunes account must also been mistaken in the multiple gem purchases. I'll call the credit card company and tell them Brutus says I didn't really do this because he's afraid if I complain they might not take him serious.

    Leave a comment:


  • SoDifficult
    replied
    Originally posted by BrutusxXxBeast View Post
    Hey guys not sure of ur full story or if ur being honest but if we keep being dishonest in our concerns or complaints it's like crying wolf makes it harder for them to want to take us serious on legit issues because it happens so frequently I'm sure their first response is to not believe us so let's keep it honest in 66 the only chest which gave t5's were the chest u are claiming u lost so for u to say u got ur t5's u are saying u in fact did recieve the chest u have claimed were missing come on bro!
    Apparently I'm no longer able to post freely. Thank you for that very helpful reply, Brutus. It all so suddenly makes sense. Clearly I am just blind and unable to properly review my items before and after claiming a prize, 32 times consecutively. I will speak no more since you were able to provide me such factual proof that my concern is invalid. Good day.

    Vio

    Leave a comment:


  • BrutusxXxBeast
    replied
    Originally posted by SoDifficult View Post
    Outside of the "itemName.i60472" chests received, I did receive chests that were correctly labeled as T5 Testudos. Also, how are you able to verify what I received and used without my in game name or server? Just want to be sure you're checking the correct account.
    Hey guys not sure of ur full story or if ur being honest but if we keep being dishonest in our concerns or complaints it's like crying wolf makes it harder for them to want to take us serious on legit issues because it happens so frequently I'm sure their first response is to not believe us so let's keep it honest in 66 the only chest which gave t5's were the chest u are claiming u lost so for u to say u got ur t5's u are saying u in fact did recieve the chest u have claimed were missing come on bro!

    Leave a comment:


  • Spize
    replied
    I believe I got 4-5 o that chest, never in inventory, and out of the entire event I "won" a total of 1000 testidos, those came from 2 separate chests that were marked with them as the chest.

    I'd also like to point out I have several open tickets for three weeks now that are not being answered at all.

    Leave a comment:


  • SoDifficult
    replied
    Originally posted by Brent Kabam View Post
    @ SoDifficult, our records show that you have received 30 T5 Testudos Chests and have opened all of them.
    Outside of the "itemName.i60472" chests received, I did receive chests that were correctly labeled as T5 Testudos. Also, how are you able to verify what I received and used without my in game name or server? Just want to be sure you're checking the correct account.

    Leave a comment:


  • K1ngMar1ne
    replied
    hey brent why are there alliance competitions where the whole alliance doesnt recieve the prize from the event? that makes no sense to me an also the final straw why im leavin kabam's games within the next few weeks


    KingMarine
    Merlin12

    Leave a comment:


  • Brent Kabam
    replied
    @ SoDifficult, our records show that you have received 30 T5 Testudos Chests and have opened all of them.

    Leave a comment:


  • SoDifficult
    replied
    Originally posted by Brent Kabam View Post
    Hey guys, we noticed that this Chest's name wasn't displaying properly. This would be the T5 Testudos Chest and should still go into your Inventory.
    I most definitely did not receive 32 T5 Testudos Chests in my inventory.

    Leave a comment:

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