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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Missing Prizes from Spend Events

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  • #16
    The

    Originally posted by Camellia_G47 View Post
    Player: xXMissMathXx
    World: Gareth47

    On 9/26/13, I took up the promotion of Spend Event that Kabam promised 2x 215 knights (Grails) for spending 300 gems. I still have not received those 2 Grails. Please award me accordingly or return 300 gems to my account. Thank you.
    Same here. Spent 300+ on 9/26, suited tickets x3, no 2x 215 Grails YET. I am still optimistic tho as I have just now been allowed to reply to forums! Although, not, alas, change my username please help me out Vash, and Camellia, I have been cheering you on for a WHILE now .
    Good luck!
    Nelly
    Pendragon54

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    • #17
      I just spend 1600gems yesterday, promise to wins sword mastery, shield mastery and whatever of long lists prizes free as show on banner but nothing given till now. I'm expected to purchase another if they give, however is another cheat again,boring!!!
      books for working moms

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      • #18
        Am I forgotten again?

        Player: CameIIia (2 capital i, not lowercase l - formerly known as xXMissMathXx)
        World: Gareth47

        On 9/26/13, I took up the promotion of Spend Event that Kabam promised 2x 215 knights (Grails) for spending 300 gems. I still have not received those 2 Grails. Please award me accordingly or return 300 gems to my account. Thank you.

        Comment


        • #19
          Why are you still spending money? Just how much abuse are you going to take from Kabam? They truly don't care about you, even when you spend alot of money. I'm sorry you didn't get whatever virtual free stuff they promised, but all of us have stories of Kabam promos, events, or code failing to deliver what we were promised. Kabam rarely if ever fixes things. Why should they? They have no incentive to improve because people keep spending money. Post 1-star review on iTunes, complain to Apple, and stop giving Kabam money until they decide to treat customers with respect and listen to us.

          Comment


          • #20
            still no reward

            contacts support and they acknowledge there was a problem with the grand chest and that they had given rewards. I see no rewards--no new chest, no tokens or uniques, no troops. So I want my reward, that i can se or th $10 i spend getting that last summoning stone.
            Haus verkaufen Ulm

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            • #21
              Vash, what's the update?

              Player: CameIIia (2 capital i, not lowercase l - formerly known as xXMissMathXx)
              World: Gareth47

              On 9/26/13, I took up the promotion of Spend Event that Kabam promised 2x 215 knights (Grails) for spending 300 gems. I still have not received those 2 Grails. Please award me accordingly or return 300 gems to my account. Thank you.

              Comment


              • #22
                It has been a month! Come on, Vash!

                Player: CameIIia (2 capital i, not lowercase l )
                World: Gareth47

                On 9/26/13, I took up the promotion of Spend Event that Kabam promised 2x 215 knights (Grails) for spending 300 gems. I still have not received those 2 Grails. Please award me accordingly or return 300 gems to my account. Thank you

                Comment


                • #23
                  Originally posted by Camellia_G47 View Post
                  Player: CameIIia (2 capital i, not lowercase l - formerly known as xXMissMathXx)
                  World: Gareth47

                  On 9/26/13, I took up the promotion of Spend Event that Kabam promised 2x 215 knights (Grails) for spending 300 gems. I still have not received those 2 Grails. Please award me accordingly or return 300 gems to my account. Thank you.
                  I also have not recieved my payout from this spend event.
                  _charizard_
                  Tristan 53

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