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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Knight Level-Up Event! Didn't receive Blood Fury Mystery Chest

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  • Knight Level-Up Event! Didn't receive Blood Fury Mystery Chest

    Knight Level-Up Event! Worlds (36-40, 46-50) Didn't receive Blood Fury Mystery Chest


    Can an Admin look to review this for me please
    PLAYER NAME: Number1
    WORLD: 48 (Hengist)


    I levelled a Knight from Level 41 (20/820 xp) up to Level 212 (100/4240 xp) and haven't received the Blood Fury Mystery Chest.


    In order to achieve this I did the godaddy tapjoy offer for 152 gems but ended up spending £9.83 instead of the $5 requirement.
    I then bought 240 gems (£13.99), then 50 gems (£2.99), then 240 gems (£13.99) and finally 100 gems (£6.99)

    This allowed me to purchase 8 train with arthurs, 3 galahads & a kay.

    I've spent just shy of £50 & sadly no Blood Fury Mystery Chest and my knight level increase was more than the 100 required.
    Any assistance looking into this would be great

    thanks.

  • #2
    Hey,

    Did you claim your prize in the Event Center following the ending of the event? Your prize had to be claimed in the Event Center.
    Will Get You In

    Comment


    • #3
      Hi there, I went into event centre when it was finished and it said you haven't won...
      I left it a few days thinking there might be a problem as I've seen it happen before however I got my 3 chests for spending 750 gems (the Kenneths prize chest for each 250 gems you spend) & thought that's worked (no event centre they just appeared in chests) however nothing for the blood fury mystery chest.

      I've checked as I took screenshots at the time and it simply says "Event over. You didn't win a prize"

      Comment


      • #4
        Go ahead and check your game now. You may need to refresh.
        Will Get You In

        Comment


        • #5
          Originally posted by Brent Kabam View Post
          Go ahead and check your game now. You may need to refresh.

          cheers bud noticed I have chest now.
          thank-you

          Comment

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