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Might Train-A-Thon (Ended 5/30/2013)

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  • Might Train-A-Thon (Ended 5/30/2013)

    I am extremely upset. I was 2nd place in the Might Training Contest. The event ENDED and the status said Processing Results and I was shown as 2nd place (Have Proof: Screen Shot)...a few minuets later after event was physically over and said "processing results", it kicked me to 3rd place and another player was able hack or add additional might to his total moving him into 2nd place and bumping me to 3rd, but the event was OVER. I have no idea how this happened. I have 5 witness too. I understand people gem their ques at the end of these contests which I did to, But I WAS CLEARLY 2ND PLACE. After the event finished it said I was 2nd place. 1 Min later it said I was 3rd Place. I demand resolution of this as I spent over 1600 gems at least on this contest alone. Secondly I buymy gems from Kabam and not 3rd party sites. I even have a screen shot to prove that after the event was over I placed 2nd. The person who bumped has been suspected of hacking the game on numerous occasions by players in our world. That being said I am posting this on here because my tickets for customer support always get closed when I respond Back with no resolution. I have PROOF Kabam. Take care of this. I was 2nd place (which gets 3 Blood Furies). Currently you have me as 3rd place (1 Blood Fury)...that means I am owed 2 additional Blood Furies. I will not let this issue go under any circumstance, unless kabam reimburses me with my 2 additional Blood Fury's or Reimburses my money (gems) back during this competition and someone clearly messed with the charts or hacked it after event was clearly over. Once again I have a Screen Shot of after the event ended SHOWING me in 2nd Place.

    Username: TRACERWIRE
    World: Ector 46

  • #2
    Kabam, are you there. Please respond to my thread or give me a private message. This hack or issue needs to be addressed and I want resolution. I have spent way to much money on your game for you not to reply, let alone on this 1 contest just to get knocked from 2nd place to 3rd place AFTER THE EVENT ENDED AND WAS PROCESSING RESULTS. PLEASE RESPOND as your in game support tickets are almost useless and never solve anything. Waiting for your response.

    Comment


    • #3
      Hey,

      Sorry about the confusion, but please understand that the Leaderboards do not update in real time and new results update periodically. So there could be some changes toward the end while Leaderboard is processing the end results.
      Will Get You In

      Comment


      • #4
        Thank you Brent for at least answering. I completely think you missed my point. The event ended and said processing results. I was placed 2nd for the next 3-5 minutes roughly (I have a screen shot showing me in 2nd Place after event was over and it says processing results.) A few minuets later I checked back to see if we could claim our prizes yet. I noticed my screen image glitch or something and then I was booted to 3rd at least 5 min after event was over. This is extremely unfair. I have probably spent over $3000 on your game. That being said I have had many issues with this game in the past. I am a corporate attorney and have partners in my firm who specialize in Advertising, Marketing & Promotion Practices. I have consulted with one of my partners and I will be persuing Kabam through my internal legal channels if this is not RESOLVED, or you can somehow prove that a hack or glitch didnt happen. I have negotitated with Kabam in the past on a few major issues in which they compensated me after proving they where clearly wrong. In this case, if your server needed 5 minutes to tally results at the end of the contest...while during the contest might gained updated at least every 30-60 seconds...I think you see where I'm going with this. I would think if you pull up my purchase history and claim history I have very few claims and those where all legit claims in which Kabam compensated me back after realizing I was right. Secondly, not only did your response not satisfy me, you completely neglected to ask to see my proof (Screen shot) that I mentioned many times, which leads me to believe you didn't even look into this matter which is considered negligent as I have paid money for your event and although that doesn't guarantee I'd win, I did clearly come in 2nd...once again Kabam didn't even ask to see my proof as I stated I have from the start. Im tired of dealing with these simple issues and will not continue to let this happen to me, considering your response "Sorry about the confusion, but please understand that the Leaderboards do not update in real time and new results update periodically. So there could be some changes toward the end while Leaderboard is processing the end results." Please read what you wrote to me, catch the part where you wrote "So there could be some changes toward the end while Leaderboard is processing the end results". First, the event was over, completed, finished whatever you want to call it. The Processing results after the event was over is to allow the server to properly ID which users get what prize. Please don't tell me that it took over 5 mins at the end of the event for server to accurately update might gained in the event when it updated itself every 30-60 seconds during the event. Kabam needs to make this right or this will become blown out proportion. Being a professional, I would of rather written this message privately to you (Kabam) as I asked them to do from the start, but you decided to write me back on this thread instead of emailing me. Please resolve this matter on the remaining 2 Blood Fury's I am still owed, unless you can show me proof that I didn't place 2nd, then there is nothing more to discuss as I have my proof and will take it through my internal legal channels. I'm giving you one last chance to make this right as I like playing your game, so I advise Kabam to not give me a poor and meaningless response that proves nothing.

        TRACERWIRE (ECTOR46)

        Comment


        • #5
          You sir are an idiot....

          That being said let me tell you how you are wrong and explain what Kabam meant by leader board not being updated in real time. Just because the event ended and you were in 2nd place means nothing, "leader board isn't updated in real time" so you were in fact really in 3rd place but the leader board didn't update to show you that information until after the event ended. Also about the person that beat you I highly doubt that he hacked into the system for it is all server base...

          But knowing you, you are still going to moan and scream like a little child that doesn't know proper English grammar, and to stupid and inconsiderate to employ paragraphs in your posts, and most importantly needs everything spelled out numerous times. That being said, have fun!

          PS I thought to go through law school, and more importantly to actually be a lawyer you have to have some semblance of grammar, and I can't stress this enough, paragraphs!

          All the best, loyalty

          Comment


          • #6
            Hello Tracerwire,

            Thank you for writing back in and there was no issues with the Leaderboards being compromised. Although it may have shown you in 2nd place that was not the final results since the Leaderboards aren't update in real time but instead are updated periodically. When the Leaderboard said "Processing Results" it was compiling the final standings which unfortunately, showed you at 3rd place because another player was able to take the 2nd place spot. Prior to the final results (before it said "Processing Results") was not the ending rankings. Only after the "Processing Results" process had completed were the final results displayed. I am sorry to hear that you did not win 2nd place and good luck in the future.
            Will Get You In

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