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Build-a-thon prizes

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  • Build-a-thon prizes

    Well since Gaea only offer empty promises and broken dreams I won't hold my breath waiting for my prizes from last weekend's build-a-thon. Yes it did say two to three days wait for the prizes but that is now past.

  • #2
    Agreed !

    Still waiting !
    Star45

    Comment


    • #3
      We will note this for the Gaea staff on Monday. Often buildathons take a few days to process. But we will adl them to double check that prizes get paid out.
      KBN Player Moderator

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      • #4
        It's been a week now

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        • #5
          Originally posted by Kikansha View Post
          It's been a week now
          Do you remember which day/date? Would help to know for the follow up...

          Thanks!
          KBN Player Moderator

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          • #6
            They are taking two weeks to reward prizes. It's been happening for a while now. First time I summitted a ticket And by the time I got the second mail requesting more info (date of tournaments, etc), TWO WEEKS LATER, I received my prize. Ever since it usually takes Kabam/Gaea two weeks to hand over those prizes. So I sit back and patiently wait my TWO WHOLE WEEKS everytime I participate in build-a-thons.

            I strongly believe though that the info in those events should be changed from "two to three days" to "two to three weeks".

            Advice: send claims, talk to cs reps in a very relaxed way. 'Cause you'll end up waiting the same TWO WEEKS!

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            • #7
              The weekend of the 11th and 12th of June. I can't recall which day but since this competition runs over different time zones it's confusing anyway. I don't bother with sending in a ticket because all I've ever gotten in return is an automated response and or no help. Yes, if they put in that it would take one to two weeks, I would wait patiently. But since they don't, I'm on their backs because they are supplying misleading information. I'm KiK in Merlin127
              Last edited by Kikansha; 06-20-2016, 01:58 AM.

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              • #8
                Still waiting.....

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                • #9
                  Originally posted by Kikansha View Post
                  Still waiting.....
                  By the end of the month. Keep is posted!

                  Comment


                  • #10
                    Build a thon

                    I never received my prizes for this event. I emailed for helped and was told everyone got their prizes but I haven't!! Not to mention the guy that was helping me asked for screen shot of the build a thon leader board??? There isn't one!! How do you have people helping players when they have no idea about the comps??? I'm super close to just giving up on the game. Kabam had crap customer service and it seems it's being passed on to Gaea! Not fair to your long term players who have spent years of time and plenty of money on this game! If there wasn't an issue why have so many complained about this???

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                    • #11
                      Still waiting here. That's right Anastasia, I haven't put an email in because I've never been helped by doing that. Yes there is no leader board for build a thons. An obvious attempt by that guy to pass the buck. And yes I'm getting ever closer to giving this game up after four years.

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                      • #12
                        We followed up on this again today. We will let you know when we receive a response.
                        KBN Player Moderator

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                        • #13
                          Thank you. Much appreciated

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                          • #14
                            Nothing yet

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                            • #15
                              Yep. Anything to avoid actual professional work. Still nothing yet. I think I've been incredibly patient.

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