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Letters Game Issue

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  • Letters Game Issue

    Hi there.
    Players from multiple worlds are reporting that letters won in competitions and games in the past 24hrs are not showing in the RT. In my case the I is not showing but others are reporting the Rs are not registering either. Could you please have a look at this issue before the event ends as it's going to make the whole thing even more impossible than it already appears to be.

  • #2
    Please fix would be nice to have an event with no errors for once. Can y'all also confirm if there is going to be another exchange when current ones end with GRAIL as trade in requirements.
    Boomerz From 126, 125, 143, and 116


    • #3
      letter 'I' is not showing in roundtower

      I won a letter 'I' in the last tournament of might. It shows in my items, however we had a similar event a few emonth ago and old letters from that event are still sitting in my items. So this new 'I' was added to my 2 old 'I' that I had won back then.

      Because of this the new 'I' does NOT appear in my roundtower.

      I don't know how many of the letters have been affected by this problem. I won a letter 'G' yesterday and it has been stored separately from my old letter 'G' items. The letter 'G' is appearing properly in the roundtower.

      I opened ticket 44974 but I have no faith in your customer service people to comprehend the problem or to address it properly. Please fix this and ensure that all of the letters that are won in this current event display properly.

      While you're at it, let us clean up our inventories. It's absolutely tiring to scroll through all the junk.


      • #4
        This event blows anyway. Last time we could collect chalices in pict camps to buy the letters we need. 3/4 chances for letters require gemming, so most aren't even bothering. I blew a nice stash of free gems I stocked up and not a single letter. I'm not bothering with it anymore, as most aren't. No use getting excited about an event you have absolutely no chance in completing.


        • #5
          Not to mention all the letters we still have in inventory from the last event that won't work:/


          • #6
            Many of us are no longer trying !!!!!

            You need to be aware that the 'chance' element of this 'free' game has got out of control. I like many, many others are no longer trying to compete, because the chance of winning items needed is unobtainable

            I have left over items from the last Grail event. Why can I not use them ? They sit with other useless items, I won nothing with. Yet paid for in either time or real cash. It's soul destroying and killing a game that I love playing. And it's really only become so unfair in the past few months. Please bring parity and real opportunities to participate in events back !!!!!
            You have a loyal customer base, who with a few words can bring others players back to game

            I hope you take onboard the faults in this mini game and extend the time for those who are willing to play it


            • #7
              My "I" I obtained in the might tourney is also not registering in the rt trade in. There's no way I'd ever consider spending on this event. In fact. I get better deals in my other game anyway. Got 16k in game currency for $15 today. KoC is ridiculously overpriced to begin with then you have to deal with events that don't even work!


              • #8
                Same here

                I didn't have any from the last time this event was on, won one yesterday and it's not showing in round dower either!


                • #9
                  Yes letters from the previous letters event are still in inventories. I was wondering that if we win the same letters in this event, will they get put together with the same letters from the previous and become unusable? Would help if you guys regularly cleaned out all the old useless items from previous events.


                  • #10
                    That's exactly what happens with the letter I and maybe other letters as well - it becomes unusable


                    • #11
                      I know the letters are hard to get and don't want to insult anyone's understanding. But the letters won from TOM are just letter I chest that you open to see if you actually won an I or not. Unfortunately I did not win any actual "I 's" from the I chest in which I won from the TOM's. Good luck!!


                      • #12
                        I won an I from the last tourney of might (yes after I opened the chest the I appears in my inventory) I is alone in my inventory, I have no letters left from last time. And it still doesn't register in the round tower that I have one. Needless to say I'm not trying to obtain the others


                        • #13
                          Same here. The i does not show in rt.

                          And might I add that the drop rate from the stupid mystery letter chests is appalling. What's it set at, 3%? I've won 30 of those 'A' chests without a single actual A.


                          • #14
                            Originally posted by VictheVik View Post
                            I know the letters are hard to get and don't want to insult anyone's understanding. But the letters won from TOM are just letter I chest that you open to see if you actually won an I or not. Unfortunately I did not win any actual "I 's" from the I chest in which I won from the TOM's. Good luck!!
                            I think we all know that Vic. I explicitly said that I won an 'I' and even though it's in my inventory it doesn't show in the roundtower - I won 6 chests and one of them contained an 'I'. I'm not sure why you think we might not understand how the game works :/

                            In fact, we know how the game works much better better than Gaea does...


                            • #15
                              Originally posted by svanatta View Post
                              Same here. The i does not show in rt.

                              And might I add that the drop rate from the stupid mystery letter chests is appalling. What's it set at, 3%? I've won 30 of those 'A' chests without a single actual A.
                              These items should not be in chests with a "chance" to win them. People spend good money on these mini games with only a chance to get the item they need.