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Wrong Prizes ...

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  • Wrong Prizes ...

    How after the Forester gear issue are basic things still going wrong????? Claimed the silver chest as part of Grail wars season rewards expecting a spy or assassin ring as advertised and got a courtier ring instead. If I'd wanted a courtier ring I'd have claimed the bronze chest and used the remaining vangard for something else. Please rectify this.

  • #2
    Yes it is very clearly marked assassin or spy ring on 119 I got the apy ring but on 118 I also got courier ring very disappointed especially coming off of the Forester gear issue


    • #3
      Hi guys,

      I am sorry to hear about your disappointment.
      As is the case with all mystery boxes, there is always a short description which teases the most valuable items in the chest and a longer description which advertises the entire content of a box. Unfortunately, due to character limit, we can't add all the items in the short description, however if you read the long description of this box you will find the following:

      Title: Circles of Silver
      Short description: Chance for Spy or Assassin Ring
      Full description: This chest contains: - Courtier, Spy or Assassin Ring PLUS - 3 million Catapults PLUS - x2 Master Hammer 13 PLUS - x1 Divine Training Lvl * 20

      I wish you better luck next time and remind you to always read the entire description of a box/ promo.


      • #4
        There is no long description to read when looking at the chests, yet again kabam have been fraudulent and decietful. I'm sure you do it on purpose, next time at least lube up before you **** us.


        • #5
          Hi Brady83,

          Please visit the Chest tab of your inventory or the Shop and tap on the icon of any mystery chest and you will find the short description with the invitation to "Peek inside". If you tap again on the "Peek inside" icon, you will find the full description of any chest, I guarantee it. Please try it.

          Good luck next time!


          • #6
            Dana you cannot do that until you have claimed the chest from the round tower so don't give me that better luck next time bs, i know how to look at a chests contents but before claiming them you can't do it.

            For once admit kabam screw people by doing this, you clearly don't play the game at all or you would know this by know.


            • #7
              Fully agree with Brady - I have also raised that question, lucky you someone reacted on it

              Dana, this is 100% Bull**** what you are stating - again shall i say - ... if we cannot see long description, this is false advertisement. Kabam announced chance for X or Y... then get us X or Y not A, B or C ..... after all time & money you got from players, this is the less you can do


              • #8
                Yes I agree with everyone else if you go to the gem shop you see the short description but if you click on the chest it gives the long description why is it not the same in RT . we put the hard work in gw for these prizes we should have the information about them.


                • #9
                  Oh and Dana you say you have limited text space fine i we get that but here is the short description from both bronze and silver chests

                  Messenger, courtier,& thief rings

                  Assisin & spy rings ( courtier)

                  Notice bronze chest which has 3 rings in it and all 3 listed in short is longer then silver even if you add courtier ring this is just another big scam


                  • #10
                    So Dana the biggest question is what are you going to do about this ? How about fully compensate everyone who has been given the wrong ring or had to claim a lesser chest due to the lack of description.

                    I fully expect silence from the moderators now but let's keep at them.


                    • #11
                      Dana while I appreciate your swift reply I have to agree with Brady and the others it is bs. Its false advertising and very misleading. As its been pointed out there is enough space to include more accurate details in the description.


                      • #12
                        So I guess we can just take it that kabam is just gonna lie , scam and hide it's head in the sand like usual


                        • #13
                          Of course they will angel, kabam is built on lies and dishonesty so we should expect notning less.


                          • #14
                            Originally posted by Brady83 View Post
                            Of course they will angel, kabam is built on lies and dishonesty so we should expect notning less.
                            Lol very true


                            • #15
                              we get this all the time in Kingdoms of Comelot