Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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time to vent .

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  • desolation angel
    Originally posted by septa_one View Post
    Id start praying really hard and donate gems then if ur lucky you get a response
    Yes a generic response that says we couldn't find a problem ( please insert more money )

    Leave a comment:

  • septa_one
    Id start praying really hard and donate gems then if ur lucky you get a response

    Leave a comment:

  • desolation angel
    Originally posted by N00B_SAM View Post
    @jacob, can you give a reply to my questions please
    My guess is it will be like all other events and once the trade ends knuckle bones will become useless and a new item will be needed to trade and there will probably be new rings cause none of the ones at current are that great.

    Leave a comment:

  • N00B_SAM
    @jacob, can you give a reply to my questions please

    Leave a comment:

  • Desert Rose
    Oops I have just reread your message Jacob please ignore mine about the round tower

    Leave a comment:

  • Desert Rose
    in round tower ..

    Ty jacob but I was talking about in the round tower it says they are only there for 10 days ? And yes tatiana I agree it's so hard to get anything n anywhere they make it so hard ..

    Leave a comment:

  • Tat1ana
    jakob, keeping the ring chests in the elite mode does not address the concern of "how hard the dev. team makes tha new things to be"....

    Leave a comment:

  • JacobKabam
    Hi Desert Rose, although the initial box exchange lasts for 10 days, the Crests will remain in Elite Mode for the immediate future. The game team confirm that there will be new (Ring) exchanges when the current ones run out

    Leave a comment:

  • 1935133
    Guest started a topic time to vent .

    time to vent .

    So to get 1 ring we need 45 crests ? .we have 2 camps only in elite mode to get them ? Which means maybe 6 crests a day the time limit is 10 days in which to claim n the limit is 10.umm this just doesnt sound right ?, kabam maybe your game team or whoever comes up with these ideas needs to actually play the game as we do, do the hard yards instead of having everything they need at a push of a button then they might see how frustrating this game is for all us players,then maybe they might actually make things slightly easier to get anywhere,I honestly hope wen gaea takes over we get a new devolopement n game team cause im sorry the one we have now has no idea how hard n frustrating they make things for us.i dont blame peeps for quitting I really dont, I spend hardly any time on game now I use to love it n spend most of my time on it, not anymore ,so hard to upgrade heroes same with knights too,, and its all about money now too ,, spend spend.. so wrong,, :-( .