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Still No Gear A Thom Payout in 126

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  • Still No Gear A Thom Payout in 126

    Been past the 3 day mark we are stilling waiting for payout in 126. Thanks

  • #2
    130 - gear - a - thon not paid out

    We have not received ours either. Any ETA Kabam? Thnx!


    • #3
      Its a weekend wont get paid out til mon or tuesday I reckon ..


      • #4
        Kabam doesn't do anything on weekends


        • #5

          Maybe it's best kabam sold the game. I've never seen a company that treated its customers that make them money so abysmally. The players have done their parts, yet again, kabam does nothing.


          • #6
            i doubt anything is going to be paid out, period. I got a response from kabam on sunday and this is what it said,

            Thank you for getting back to us.

            I know you are eager to get this sorted out. Jack, after careful investigation our game team has confirmed that all players that qualified have been issued their rewards correctly suggesting that if you did not receive your rewards you may not have qualified.Support Team does not have a way to make any modifications to the Leader boards as all the calculations and applications is done internally within the system on a real time basis. Also, as a gesture of goodwill I have gone ahead and placed several items in your account. You should be able to view it after refreshing the game.

            1x Prestige Banner (Lv 1)
            1x Prestige Banner (Lv 2)

            Thank you for your patience and understanding in this matter. Should you have any other questions, please feel free to write back to us and we will be more than happy to assist you.


            Kabam Support

            this is despite the fact I forged 11 pieces of gear to level 13 on 1/6/16.


            • #7
              Same at Morgana134.
              I forged 6 pieces to lvl 13 and still no payout.


              • #8
                I havent recieved mine either in 130

                Guess we are all just making it up.


                • #9
                  Thats BS

                  I forged a ton of gear Kabam better get their stuff together. They cant fix their mail and now they said they already pay this crap out . Someone needs to get their head out of their butt.
                  handmade soap


                  • #10
                    None of our alli received a price. Many forged their gear to 13. We want our prices as soon as possible!!!

                    Cicero, ector123


                    • #11

                      Silence is deafening - please update us.


                      • #12
                        Kabam, an update please? A lot of people used dust and hammers (and some even had to buy more dust) to forge gear in the hopes of getting the level 2 banners we all need, since this is one of the only ways to get them.

                        A few people have already submitted tickets and gotten conflicting responses - either that it has already been paid out and they must not have qualified or they would have gotten the prize, or that it has not paid out yet and will be shortly. This has understandably generated a lot of confusion and concern.

                        Many of us have been holding off on submitting tickets until today since customer support seems confused themselves.

                        An update (or better yet, quick payout today) would be much appreciated.


                        • #13
                          Hi guys,

                          All prizes will be sent out in the next 24 hours. Please check your messages and inventory for details.
                          Thank you for your patience.


                          • #14
                            Originally posted by DanaKabam View Post
                            Hi guys,

                            All prizes will be sent out in the next 24 hours. Please check your messages and inventory for details.
                            Thank you for your patience.
                            Dana this prize payout was not right. I received my chests but out off 22 opened, a total of 1 chest had 5 level 2 prestige banners. This does not make sense since the in game email shows a chance for level 1 and level 2 even though this was over 95% level 1 banners. Why? Only reason I did this was to win 10x level 2 prestige banners and I doubt that 22 chests cant produce those 10 banners.


                            • #15
                              Dana - many thanks .. Received.

                              I am not convinced I received the right amount but not wasting my time with a ticket when I already know the answer from the support team.