Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Season 6 Payout

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  • #16
    *smacks head into nearest door jamb*


    • #17
      Hi Kikansha,

      I had another look and you are indeed correct. The Iron minimum rank was 7000 and not 4500. It was my mistake and it is now corrected both for you and everyone else in this bracket. Players ranked 4501-7000 who received the Wood prize instead of the Iron one, have now received the difference. Thank you for you patience and understanding.


      • #18
        Just received the difference in the prizes in my in game mail. Thank you for having a closer look at the problem and fixing it.


        • #19
          Season 6 Payout

          Originally posted by DanaKabam View Post
          Hello everyone,

          As you could see in the Season 6 communication, this event ended on August 20th @ 21 UTC and there were no more events giving away trophies after this date. The reason why players were able to still see the season ranking in-game after this date was to give all players a chance to see their rankings before the distribution of prizes.

          As for those of you who claim they received the wrong prize, could you please give me more details on what went wrong, include you player name and world, and I will investigate the matter for you.

          Thank you for your patience.

          Hi -- My world is 117 and name in that world is Nym. I ended season 6 in platinum category and I think the payout was correct except that I have a gold chat badge instead of platinum. Was there a problem with the chat badges? It isn't really important. Just thought I would check.


          • #20
            Having dropped down the categories after the event finished (again) kaban need to sort out the whole ranking updates. More than annoying when you log in and see you are in one position and the next time you log in you've dropped


            • #21
              It's other players collecting trophies not the speed the game updates. The system for the seasons is actually rather fast.


              • #22
                Originally posted by Nym117 View Post
                Hi -- My world is 117 and name in that world is Nym. I ended season 6 in platinum category and I think the payout was correct except that I have a gold chat badge instead of platinum. Was there a problem with the chat badges? It isn't really important. Just thought I would check.
                I don't think they have updated the chat badges at all, actually. Only 2 players from 130 placed in gem this time around, yet there are others who placed in gem in season 5 who still have the gem chat badge, even though they finished lower in season 6. I don't particularly care - the chat badges have always seemed kind of silly. But I wouldn't think the wrong chat badge means you got an incorrect prize in other respects.