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spend event

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  • spend event

    really kabam they get there gems back so they get the might and there gems back

    [edited]

  • #2
    Kabam

    Also there was nothing in that email stating that they were to remove the trophies from their inventories. [edited]

    Comment


    • #3
      [edited]


      Please also ban him from global chat in 130 as well. He acts this way there also. Everyday. All day.

      Comment


      • #4
        Originally posted by DeadNed View Post
        Please also ban him from global chat in 130 as well. He acts this way there also. Everyday. All day.



        im on your iggy list why you crying for ?

        Comment


        • #5
          Hello septa_one ,

          We appreciate your feedback and invite to always report any game issues in our forums, however I would like to ask you to do that in a constructive manner and respecting our forum rules that you can find here.

          The Spend and Get event that began at 21:00 UTC on August 9th offering Season 6 trophies went live in error. We've fixed this error now and have returned the gems to all players who participated in the event. Moreover, to make the competition fair to everyone we are giving all players who didn't participate in the Spend and get Get the maximum amount of trophies they could have won. Those who participated but only claimed lower tier will also get the difference in trophies.
          Thank you for your patience and understanding.

          Comment


          • #6
            Can I ask wen this is happening please Dana or have we been given the trophies already ?

            Comment


            • #7
              How many trophies?

              Hi Dana,
              If I have spend any gems during the spend event, how many trophies will I get?
              Thanks.

              Comment


              • #8
                Originally posted by Noob_59XCM6N View Post
                Hi Dana,
                If I have spend any gems during the spend event, how many trophies will I get?
                Thanks.
                Sorry, I meant 'if I haven't

                Comment


                • #9
                  Originally posted by DanaKabam View Post
                  Hello septa_one ,

                  We appreciate your feedback and invite to always report any game issues in our forums, however I would like to ask you to do that in a constructive manner and respecting our forum rules that you can find here.

                  The Spend and Get event that began at 21:00 UTC on August 9th offering Season 6 trophies went live in error. We've fixed this error now and have returned the gems to all players who participated in the event. Moreover, to make the competition fair to everyone we are giving all players who didn't participate in the Spend and get Get the maximum amount of trophies they could have won. Those who participated but only claimed lower tier will also get the difference in trophies.
                  Thank you for your patience and understanding.
                  Originally posted by Bierkes_Ector123 View Post
                  Hello Dana,

                  I want to correct you on some facts, and ask a few questions regarding this spend and get event.

                  1.) You mentioned you have returned all the gems to all players who particepated in this spend and get event. What about all the items that they bought with those 3000 gems? Means that they have recieved items worth for 3000 free gems. So either you guys gonna take away those bought items aswell? or will you also give all players who didn't participate in spend-and-get 3000 free gems?

                  2.) You mentioned that all players who didn't participated in spend and get event have recieved the maximum amount of throphies they could have won. That is not true. myself and some fellow mates i've spoken, have recieved 2500 trophies. The players who participated in spend and get had 5815 trophies. So are we getting those remaining 2315 trophies aswell?

                  Regards Bierkes
                  bumping up

                  Comment


                  • #10
                    Originally posted by DanaKabam View Post
                    Hello septa_one ,

                    We appreciate your feedback and invite to always report any game issues in our forums, however I would like to ask you to do that in a constructive manner and respecting our forum rules that you can find here.

                    The Spend and Get event that began at 21:00 UTC on August 9th offering Season 6 trophies went live in error. We've fixed this error now and have returned the gems to all players who participated in the event. Moreover, to make the competition fair to everyone we are giving all players who didn't participate in the Spend and get Get the maximum amount of trophies they could have won. Those who participated but only claimed lower tier will also get the difference in trophies.
                    Thank you for your patience and understanding.


                    im lost for words by kabams actions
                    you guys have finally taken a step in the right direction

                    thank you please continue on this path and the players of the game will be alot happier

                    now if we could get a support team that actually plays and understands the game the same way us seasoned players do it will be perfect

                    have a nice day/night

                    Comment


                    • #11
                      Hey guys,

                      First of all, it might take up to 24h to see all the trophies in your inventories, but I assure you everyone will get the maximum amount.

                      Here is a breakdown of what everyone will get:
                      Those who didn't take part in the Spend and Get will get the maximum possible amount.
                      Those who participated and claimed less than the maximum amount will get the difference.
                      Those who claimed the possible amount won't get any extra trophies.

                      I hope this clarifies everything, As always, thank you for your understanding.

                      Comment


                      • #12
                        Originally posted by DanaKabam View Post
                        Hey guys,

                        First of all, it might take up to 24h to see all the trophies in your inventories, but I assure you everyone will get the maximum amount.

                        Here is a breakdown of what everyone will get:
                        Those who didn't take part in the Spend and Get will get the maximum possible amount.
                        Those who participated and claimed less than the maximum amount will get the difference.
                        Those who claimed the possible amount won't get any extra trophies.

                        I hope this clarifies everything, As always, thank you for your understanding.
                        Thanks for your reply Dana. So the trophy problem will be solved within the upcomming 24 hours. That is great news! What about the gems/items? see the post below.


                        Originally posted by DanaKabam View Post
                        Hey guys,

                        It might take up to 24h to see all the trophies in your inventories, but I assure you everyone will get the maximum amount.
                        Secondly, there will be no gem compensation for people who didn't participate in the spend and get.

                        I hope this clarifies everything, As always, thank you for your patience and understanding.
                        No, this doesn't clarifies everything sorry. that means you guys basically have given the people who participated in the spend and get event, 3000 free gems/items worth 3000 gems. Because for a spend and get event, you have to actually SPEND 3000 gems on items... You have given those people their 3000 spended gems back. But you haven't taken away those items which they used their 3000 gems on. Which means, to put it plain words: they could have used those 3000 gems on merlin's madness tokens, so they now have thousands of tokens for free, since you returned their gems, but haven't taken their items away.

                        So to be blunt and fair, either you take away their bought items, or you give everyone else, who didn't participate in the spend and get event, 3000 free gems. That's called FAIRNESS.

                        Don't get me wrong here Dana, but this was all kabam's mistake, and players shouldn't get punished for that, and have to be compensated equally.

                        cheers, Bierkes

                        Comment


                        • #13
                          Pipe Dream

                          No offense....but when has Kabam been ever about fairness? If you think they are giving everyone 3k gems you are nuts. Kabam is blind to how EVERY event they botch something and never make it right. They only fix the surface stuff and don't care about anyone else. That is why Dana ignored your post....lmao!

                          Comment


                          • #14
                            Fight back

                            Call Google or Apple and ask for a take down form. Fill it out and submit it. If they get enough...Kabam products will be removed from their stores. See how fast Kabam scrambles then.

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