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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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This is a Private Forum for the "Experimental World" Comment and Feedback

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  • This is a Private Forum for the "Experimental World" Comment and Feedback

    Mighty Knight,
    We recently created Bedivere23, a “Experimental World” in which we are testing a New Game Engine and we need your help! This Engine has been designed to address some of the glitches in the game, such as “Lost troops after march”, “Delay in Scout Reports”, “Loss of Gold or Food with positive production”...do these ring a bell?!?

    Build your Kingdom and let us know about your experience. Share your Feedback by replying to this thread or creating a new one. You can also report bugs in this Private Forum! Your feedback is extremely important to us, so don’t be shy!

    Be aware that this is a real “Test World”. And while it was designed to reduce bugs and glitches in the game, new bugs might appear. Also the Experimental World may be subject to occasional data correction and cleaning as we debug the new code. This means that game data and progress may change unexpectedly at any time and could include the rare possibility of a full reboot of the world.

    Do you have what it takes to be a True Game Tester? We can’t wait to have you join the team!



  • #2
    Getting unexpected error when trying to collect rewards for quest.
    raudlatul jannah memorial park

    Comment


    • #3
      I have a level 0 cottage

      Comment


      • #4
        Unexpected error message when upgrading buildings from Lv1.

        Comment


        • #5
          Downgrade

          Down grade cottage to level 0 and farm aswel after restarting the game can't collect prize can't upgrade and many times connexion error

          Comment


          • #6
            Can't do anything right now without meeting an unexpected error message; building/upgrades,researches, and claiming quest rewards are glitching.

            Comment


            • #7
              Can't build, keeps saying error

              Comment


              • #8
                Got unexpected error when trying to build resources and claim rewards.

                Comment


                • #9
                  Same as above. Unexpected error. Happens when building or claiming quest rewards.

                  Comment


                  • #10
                    Unexpected Error

                    Won't let me claim reward for level 1 logging research. First it showed an error. Now it shows the task as if it's not been done yet.

                    Comment


                    • #11
                      Can not claim reward for building farm

                      Comment


                      • #12
                        Most of my buildings have reverted to level 0 after building and now I can neither upgrade them nor deconstruct them. I'm literally stuck on all my resource fields

                        Comment


                        • #13
                          Level zero mine and quarry

                          Some of my mines and quarries became level zero all of a sudden and won't let me upgrade.

                          Comment


                          • #14
                            Originally posted by avibendez View Post
                            Getting unexpected error when trying to collect rewards for quest.
                            I'm getting the same thing

                            Comment


                            • #15
                              Random error

                              Originally posted by LordPepper View Post
                              Same as above. Unexpected error. Happens when building or claiming quest rewards.
                              Same as above random error when building or collecting awards

                              Comment

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