Forum Rules [Updated 12/21/2016]


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Luna's wheel

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  • Luna's wheel

    I've repeadly reported that I'm unable to spin the Luna wheel. I received a couple of responses saying sorry for you problem have a merlin token. Tried wheel again, no luck. It takes my tokens but won't spin or give me a chest. I've lost several Luna tokens And been given 3 merlin tokens. Really, do the math. Now I'm told kabam is aware of the problem and will fix it on the next update. Would have been nice to know before I wasted tokens. Guess kabam thinks it's far play I'm unable to play Luna. Upside no need to spend money on gems if I cant use them.

  • #2
    Nice so now they give me three Luna tokens only to be told they're worthless to me. My reply from kabam clearly states "The Game Team will have this issue resolved for the next update."


    • #3
      I should point out a few things; the Luna tokens aren't "free tokens". They are the ones I lost trying to spin the wheel. I have reported this several times. i recieved a response on March 30 and again on the 31st. I provided everything I was ask and more. Type of phone updates etc. The March 31st msg said I would get a reply in three days. I've sent so many since then I've lost count.


      • #4
        I'm amazed , not really, at the lack of response. Clearly Kabam doesn't care at all. I've answered all questions. Provided all information ask of me. Nothing from the forum and I'm too polite to repeat the message I'm receiving.


        • #5
          I as well have not been able to spin wheel since last update as well as numerous other issues they don't care to fix. Wait til next update is the only response I have received. Great customer service by Kabam. 5 weeks of not being able to compete or take advantage of said wheel. Awesome, just awesome!


          • #6
            Last responce was maybe update maybe not. Just when ever they figure it out!!! Would be nice to at least have a chance at gear, jewel etc. They did replace the tokens I lost tryimg to spin the wheel and gave me three merlin tokens. Since merlin cost 2 tokens last time that gave me one chest which of corse


            • #7
              I had this same problem 6 weeks ago after the latest update was released. They kept telling me that the wheel worked for me because my tokens were gone. I told them yes the tokens are gone because it didn't work. After about the sixth mail from them to delete and reinstall or any of the other things they said to do they finally gave me my original token I lost and two extras. I haven't used any of them because I am not sure if it works. And by these posts I'm guessing there is still a problem.
              w88 thailand


              • #8
                [Closed - Duplicate Thread]