Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Missing March Of Glory Chests

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • #1

    Missing March Of Glory Chests

    I purchased 17 March of Glory Chests and never received my 5 for free.
    Tags: None
  • #2
    Hello MongerofWar,

    The March to Glory Buy 10 Get 5 event is currently still running and isn't scheduled to end until 4/16 at 02:00 UTC.

    The bonus chests that can be earned from these types of events are only available to claim after the event has concluded. I hope this provides some clarification as to why you haven't received these items yet. Please feel free to message me should you have any trouble claiming your reward after the event has ended.

    Comment

    • #3
      I will thank you

      Comment

      • #4
        Originally posted by Kanoona View Post
        Hello MongerofWar,

        The March to Glory Buy 10 Get 5 event is currently still running and isn't scheduled to end until 4/16 at 02:00 UTC.

        The bonus chests that can be earned from these types of events are only available to claim after the event has concluded. I hope this provides some clarification as to why you haven't received these items yet. Please feel free to message me should you have any trouble claiming your reward after the event has ended.
        I never did receive my chests today.

        Comment

        • #5
          I was told to reset my game and that the prize payout was late. And i should have an in game mail regarding this issue. I dont have either!

          Comment

          • #6
            And still NOTHING kabam. Is there away to speed this up? I really want my 5 chests you guys owe me.........

            Comment

            • #7
              still no news on my missing chests???? Come on already geez.

              Comment

              • #8
                And still some news is better than no news! i could really use these chests that i rightfully paid for. or I would of never of bought as many as I did due to the promo that was going on at that time!

                Comment

                • #9
                  Hello again,

                  Where you able to claim the chests in event center after the event had ended? My previous post notes "The bonus chests that can be earned from these types of events are only available to claim after the event has concluded.", meaning that once the event has ended, you can go into the event and claim the rewards just like in a normal tournament. Please keep in mind that you have to claim them as a reward to receive them, this may be why you are unable to locate them in your inventory.

                  Comment

                  • #10
                    Originally posted by Kanoona View Post
                    Hello again,

                    Where you able to claim the chests in event center after the event had ended? My previous post notes "The bonus chests that can be earned from these types of events are only available to claim after the event has concluded.", meaning that once the event has ended, you can go into the event and claim the rewards just like in a normal tournament. Please keep in mind that you have to claim them as a reward to receive them, this may be why you are unable to locate them in your inventory.
                    No I was never prompted to go into event center after the end of it. The horn at the bottom of my screen was never orange after the event ended.

                    Comment

                    • #11
                      Beleive me I did check. It never gave me a chance to claim after the end of the event. It acted like I never bought the chests in the first place. Which I did!

                      Comment

                      • #12
                        Okay, the claim time has been extended for that specific event for the next 23 hours. Look for the event titled "Prize Time Extension*" and let me know if you are able to claim your prize.

                        Comment

                        • #13
                          Originally posted by Kanoona View Post
                          Okay, the claim time has been extended for that specific event for the next 23 hours. Look for the event titled "Prize Time Extension*" and let me know if you are able to claim your prize.
                          I see it in event center but it says You didn't win a prize. I should of because i did purchase 17 at the time of the event so should I have not recieved my 5 free? it doesnt make sense..

                          Comment

                          • #14
                            Alright, I've done some digging and think I found the culprit. Due to privacy concerns I have private messaged you the additional information, hope that helps!

                            Comment

                            Previous template Next
                            Working...
                            X
                            😀
                            🥰
                            🤢
                            😎
                            😡
                            👍
                            👎