Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Experiencing issues with 18.0 update

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Experiencing issues with 18.0 update

    This morning I have updated to new version in my iPad lite 2 device. As a result, I am not able to view the map and couldn't slide to anywhere on the map. The fey trickery error threw me out of the game for 5 minutes. Andmwhen I get to login back into game, the issue persists. It kept repeating. to add up a bit, my device is still not upgraded to new iOS. Not certain if any of the players have already reported this issue, I am sure many are facing it post the new version update. Can this be looked ASAP please and bring the issue to fruition?

  • #2
    I upgrade to version 18 and lost my account when I logged in? Does any body know how to get your old account back? I have deleted and re-installed it. Please help!

    Comment


    • #3
      Same issue for me on IPhone and iPad after putting new version on - don't you guys do testing ?????

      Comment


      • #4
        Originally posted by deathwalker2 View Post
        same issue for me on iphone and ipad after putting new version on - don't you guys do testing ?????
        did youget yours sorted out? I cant log into my old account?

        Comment


        • #5
          Originally posted by Deathwalker2 View Post
          Same issue for me on IPhone and iPad after putting new version on - don't you guys do testing ?????
          They are testing it - by getting the player to test it. Shame the game doesn't work without restarting so it's not much of a test

          Comment


          • #6
            I upgraded to IOS 8.2 and have had problems since but could still get in sometimes. Now upgraded to version 18 and all I get is constant fey trickery and can't get on at all. Well done kabam, three years of playing this, well, you finally got rid of me. If you are thinking of upgrading game don't do it

            Comment


            • #7
              Any chance of a response from the GM to let us know what kaban are doing please?

              Comment


              • #8
                Sorry you guys are getting jacked by the update. But thank you for posting the issues, I will make sure not to update and to tell everyone in my alliance to not do the update.
                online printing

                Comment


                • #9
                  Originally posted by funkykart View Post
                  This morning I have updated to new version in my iPad lite 2 device. As a result, I am not able to view the map and couldn't slide to anywhere on the map. The fey trickery error threw me out of the game for 5 minutes. Andmwhen I get to login back into game, the issue persists. It kept repeating. to add up a bit, my device is still not upgraded to new iOS. Not certain if any of the players have already reported this issue, I am sure many are facing it post the new version update. Can this be looked ASAP please and bring the issue to fruition?
                  Same issue although sometimes I get lucky and can do an attack or two before reset. I am still using iOS 8.1 because of all the earlier warnings not to upgrade.

                  Comment


                  • #10
                    Fey trickery

                    Once you go to map view fey trickery crashes the app. I have to reload about 10 times before I can get on. Each time I confront the fey trickery message. I'm still on IOS 8.1, so that's not the problem. A question has to be asked. Did kabam even bother to check the update before they released it to the wild. Further, why has kabam done absolutely nothing about it. Seems kabam is losing their integrity.
                    CBD for Sale Florida

                    Comment


                    • #11
                      I am so disgusted with the "NONE-SUPPORT" ! Kabam only cares when they make money off us! I logged a complaint off "LOSING" my account about 7 times now. I got 2 responses, and both was the same auto generated BS! Kabam sent me links to "Clear my cashe" - (As if im playing on a PC? and links how to restore the FaceBook game version! WTF? I am playing on an I-PAD, and I think we are long beyond Face Book versions???

                      If my account does not get restored within 24 HOURS - I WILL MY IT MY LIFE'S MISSION TO SPAM THEIR PISS POOR SUPPORT AND HELP ON EVERY ONLINE PLATFORM I CAN FIND! Kabam is only in for the Money! Well, they wont see a penny from me again!!!

                      Comment


                      • #12
                        Sorted now

                        Originally posted by Mart101 View Post
                        I upgraded to IOS 8.2 and have had problems since but could still get in sometimes. Now upgraded to version 18 and all I get is constant fey trickery and can't get on at all. Well done kabam, three years of playing this, well, you finally got rid of me. If you are thinking of upgrading game don't do it

                        Deleted app, reinstalled. Had problems getting it to recognise my account password but persevered and got back in. Seems ok, now upgraded to 18.0.1 and no problems.

                        Comment


                        • #13
                          Originally posted by Mart101 View Post
                          Deleted app, reinstalled. Had problems getting it to recognise my account password but persevered and got back in. Seems ok, now upgraded to 18.0.1 and no problems.
                          I am in South Africa, I have tried to call them, ( 6 Times....No response) I left a message! No response! WTF Kabam? I am falling behind in grail wars preparation! You will pay for this!

                          Comment


                          • #14
                            Users on iOS should upgrade to V18.0.1

                            Dear player,
                            if you have upgraded our game to V18.0 you may be experiencing some game stability issues.
                            We kindly invite you to quickly upgrade to V18.0.1 in order to solve this problem.

                            Should you encounter any further errors, please contact our support team.
                            -Your KBN Team

                            Comment


                            • #15
                              His this game still beta?

                              Comment

                              Working...
                              X