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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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help each other identify bugs and issues, and help each other reproduce and resolve them.

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Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

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- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
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- Do not post using the color red. This color is reserved for moderators.
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- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
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- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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grailwar banner issue cant getn game

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  • Rukkirii
    replied
    The Grail Wars banner issue should be resolved now. If you're still having trouble with the banner, please let us know with details!

    Leave a comment:


  • RoseMerry
    replied
    Originally posted by VictheViking View Post
    Not just Android issue.
    Once the grail info screen pops up, hit ok.
    Then once web page begins to open, delete it and try to enter the game again.
    Sometimes have to do it more than once to get into the game.
    when i click ok, it deverted me to this forum, when i push X buton the app closed.
    and I try that for 3-4 hour, yesterday. (its about 20 - 30x times? & keep like that)
    so... if some player gone missing, this is the cause... i'm sorry for my guild mates.
    so... its dies before its begun...
    my world : guinevere (forgot the number)

    Leave a comment:


  • RoseMerry
    replied
    Originally posted by Canadiank View Post
    What device are you on? There is a big ok button for me at the bottom on iPhone .
    I think this trouble on android device
    coz i use android, and war grail banner diverted me to this forum, and never can enter game.

    Leave a comment:


  • Noob_599MRRL
    replied
    I have had the same problem. I think it is an IOS problem.

    I can't get the game to work past the Grail war banner on IOS 5 or IOS 6 platforms. I can only get it to work on IOS 7

    Leave a comment:


  • Cicero_Ector123
    replied
    I can confirm the bug, tho I can go back to the game by pushing the back-button of my device.
    But before the maintenance of this morning I could close the popup by clicking the OK-button. Now its redirecting us to the forum.

    Leave a comment:


  • Rukkirii
    replied
    I'm going to move this thread to Bugs and Known Issues and consolidate all duplicate threads into this one for easier report gathering.

    [Moved - Bugs and Known Issues]

    Leave a comment:


  • Rukkirii
    replied
    Originally posted by _Gr8_ View Post
    Any news on the update rukirri ?
    I just replied to your thread.

    Originally posted by Rukkirii View Post
    We received an update from the development team that the release has been pushed back to 3/24 UTC. So it should make it's appearance within the next 24 hours and moreso within the next 12.

    Thanks for your patience!

    Leave a comment:


  • _Gr8_
    replied
    Any news on the update rukirri ?

    Leave a comment:


  • Rukkirii
    replied
    We will let the development team know as soon as they get into the office. Thanks for bringing this to our attention and we are very sorry that this popup is causing such an issue for some of you.

    Leave a comment:


  • VictheViking
    replied
    More update issues

    Not just Android issue.
    Same thing is occurring on iPad.
    Once the grail info screen pops up, hit ok.
    Then once web page begins to open, delete it and try to enter the game again.
    Sometimes have to do it more than once to get into the game.


    Another issue:
    The token boss has not dropped any prizes since the update.
    So far 14 hits on token boss, no rewards given.(I play in multiple worlds)

    Leave a comment:


  • Noob_58B76GQ
    replied
    Originally posted by doof2005 View Post
    [Im having same problem. Im on droid razor max hd. Banner pops up and it sends it to a hyperlink. When you press back sometimes it works and sometimes it doesnt and closes game
    I'm having the same problem can't get in the game sucks

    Leave a comment:


  • doof2005
    replied
    [Im having same problem. Im on droid razor max hd. Banner pops up and it sends it to a hyperlink. When you press back sometimes it works and sometimes it doesnt and closes game

    Leave a comment:


  • Canadiank
    replied
    Originally posted by Sir_Dazzalot View Post
    Hello. Is anyone else having a problem accessing koc on android since maintenance held earlier? I am having issues with the grail war advert that pops up as you log in, I press the ok button as usual but I get diverted to kabams site and I am unable to actually return back to game screen It just restarts and the process repeats itself.
    is this only a android thing?

    Leave a comment:


  • Sir_Dazzalot
    replied
    Hello. Is anyone else having a problem accessing koc on android since maintenance held earlier? I am having issues with the grail war advert that pops up as you log in, I press the ok button as usual but I get diverted to kabams site and I am unable to actually return back to game screen It just restarts and the process repeats itself.

    Leave a comment:


  • Canadiank
    replied
    Originally posted by concerned player1 View Post
    The grail wars banner pops up and we can not get in the game, sends to forums, no x to exit out of banner pop up. How can we get in game. Please fix soon as possible
    What device are you on? There is a big ok button for me at the bottom on iPhone .

    Leave a comment:

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