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pellinore33 ranking tables

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  • pellinore33 ranking tables

    on 33 the tables was not updated for 3 days when it did update .... i have 8-9m missing off last weeks kill score ... i am certain of this i always check might of who i attck b4 and after and i calculate alot is missing also ive had problems with resources going missing when transporting between cities i spend too much on this game for this too happen!!

  • #2
    Originally posted by Unregistered View Post
    on 33 the tables was not updated for 3 days when it did update .... i have 8-9m missing off last weeks kill score ... i am certain of this i always check might of who i attck b4 and after and i calculate alot is missing also ive had problems with resources going missing when transporting between cities i spend too much on this game for this too happen!!
    Same problem at Lancelot1 ... Its the 2nd time the last 20 days, troops killed rank is wrong... They didnt calculate any troops killed report from the last 3 days as they did at the beginning of sept again. I have about 5-6m missing in kill rank.

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    • #3
      3 days of last week was not calculated for troops trained or killed in 33 kabam you need to fix this or im going back to evony!!

      Comment


      • #4
        Angry

        Originally posted by Unregistered View Post
        on 33 the tables was not updated for 3 days when it did update .... i have 8-9m missing off last weeks kill score ... i am certain of this i always check might of who i attck b4 and after and i calculate alot is missing also ive had problems with resources going missing when transporting between cities i spend too much on this game for this too happen!!
        Same problem in Vortigern, zeroed a player with 5m and it still hasnt showed on my might killed.

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        • #5
          Originally posted by Unregistered View Post
          Same problem in Vortigern, zeroed a player with 5m and it still hasnt showed on my might killed.
          I have the same problem.last week I had about 25-30 m might killed and the rank list of troops killed last week shows just 290k

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          • #6
            Originally posted by Noob_588H6X2 View Post
            I have the same problem.last week I had about 25-30 m might killed and the rank list of troops killed last week shows just 290k


            Thanks for reporting this issue,
            Our Development Team is aware of this bug and working on the fix,
            thank you for your patience

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            • #7
              ricardo that does not bring back the troops i gemmed 140 uk pounds i have reciepts to prove it .... its all good the problem is being fixed ive been robbed with my kill ranking ... i want either mu gems back, troops back, or my missing 9m might kills. i only want what i paid my money for nothing more nothing less.

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              • #8
                ricardo i have submitted 2 tickets about this matter check me out please noisyboy pellinore33 it cannot be right that i lose 3200 gems when the game is at fault ... thanks

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                • #9
                  I am only showing 300k might killed for last week in bedivere23, that is incorrect, I am missing millions of kills.

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                  • #10
                    the engineers are working on it,
                    thank you for your patience and if you wrote a ticket about it Players Support is going through tickets and tackling issues case by case as fast as they can, they will respond to you as soon as possible.

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                    • #11
                      what i want yo know is whether our kill scores will be added to out totals when the problem is fixed...its a simple question .... also ive had no reply from the tuckets i have submitted for 3 days!!! the customer service is shocking at kabam .... the games mistake is not costing me 3200 gems ... is there a phone number i can ring ricardo? i want answers today regarding my problem ive been waiting 4 days so far.... its ridiculous

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                      • #12
                        Originally posted by Unregistered View Post
                        what i want yo know is whether our kill scores will be added to out totals when the problem is fixed...its a simple question .... also ive had no reply from the tuckets i have submitted for 3 days!!! the customer service is shocking at kabam .... the games mistake is not costing me 3200 gems ... is there a phone number i can ring ricardo? i want answers today regarding my problem ive been waiting 4 days so far.... its ridiculous
                        I don't know if once the Kills Leaderboards will be fixed they will calculate back your data, stay tuned I'll find out, and Thank you for your patience,Players Support is going through tickets and tackling issues case by case as fast as they can, they will respond to you as soon as possible.

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                        • #13
                          its a disgrace this whole issue ... but thanks for finding out!

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                          • #14
                            Originally posted by noisyboy1986 View Post
                            its a disgrace this whole issue ... but thanks for finding out!



                            The leaderboard hadn't been updating for a while and we just fixed it on 23rd. During the glitch period no data was logged in the DB so the latest "troop killed" records were still before the glitch happened. After we fixed it yesterday, the leaderboard lacked the data that happened during the glitch period and that's why the troop killed hasn't been fixed. In fact, the might gained table is in the same situation.


                            We apologize for the inconvenience

                            Comment


                            • #15
                              Originally posted by Riccardo Kabam View Post
                              The leaderboard hadn't been updating for a while and we just fixed it on 23rd. During the glitch period no data was logged in the DB so the latest "troop killed" records were still before the glitch happened. After we fixed it yesterday, the leaderboard lacked the data that happened during the glitch period and that's why the troop killed hasn't been fixed. In fact, the might gained table is in the same situation.


                              We apologize for the inconvenience
                              If I was a lawyer I think I would bring a class action lawsuit against you guys. The lack of response you give to paying customer is just pathetic. Maybe I'll just hit up small claims court and try to get back the money I paid for gems. Actually I think everyone should take Kabam to small claims court; maybe they will treat their customers with a little more respect!!!

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