Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

pellinore33 ranking tables

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • #1

    pellinore33 ranking tables

    on 33 the tables was not updated for 3 days when it did update .... i have 8-9m missing off last weeks kill score ... i am certain of this i always check might of who i attck b4 and after and i calculate alot is missing also ive had problems with resources going missing when transporting between cities i spend too much on this game for this too happen!!
    Tags: None
  • #2
    Originally posted by Unregistered View Post
    on 33 the tables was not updated for 3 days when it did update .... i have 8-9m missing off last weeks kill score ... i am certain of this i always check might of who i attck b4 and after and i calculate alot is missing also ive had problems with resources going missing when transporting between cities i spend too much on this game for this too happen!!
    Same problem at Lancelot1 ... Its the 2nd time the last 20 days, troops killed rank is wrong... They didnt calculate any troops killed report from the last 3 days as they did at the beginning of sept again. I have about 5-6m missing in kill rank.

    Comment

    • #3
      3 days of last week was not calculated for troops trained or killed in 33 kabam you need to fix this or im going back to evony!!

      Comment

      • #4
        Angry

        Originally posted by Unregistered View Post
        on 33 the tables was not updated for 3 days when it did update .... i have 8-9m missing off last weeks kill score ... i am certain of this i always check might of who i attck b4 and after and i calculate alot is missing also ive had problems with resources going missing when transporting between cities i spend too much on this game for this too happen!!
        Same problem in Vortigern, zeroed a player with 5m and it still hasnt showed on my might killed.

        Comment

        • #5
          Originally posted by Unregistered View Post
          Same problem in Vortigern, zeroed a player with 5m and it still hasnt showed on my might killed.
          I have the same problem.last week I had about 25-30 m might killed and the rank list of troops killed last week shows just 290k

          Comment

          • #6
            Originally posted by Noob_588H6X2 View Post
            I have the same problem.last week I had about 25-30 m might killed and the rank list of troops killed last week shows just 290k


            Thanks for reporting this issue,
            Our Development Team is aware of this bug and working on the fix,
            thank you for your patience

            Comment

            • #7
              ricardo that does not bring back the troops i gemmed 140 uk pounds i have reciepts to prove it .... its all good the problem is being fixed ive been robbed with my kill ranking ... i want either mu gems back, troops back, or my missing 9m might kills. i only want what i paid my money for nothing more nothing less.

              Comment

              • #8
                ricardo i have submitted 2 tickets about this matter check me out please noisyboy pellinore33 it cannot be right that i lose 3200 gems when the game is at fault ... thanks

                Comment

                • #9
                  I am only showing 300k might killed for last week in bedivere23, that is incorrect, I am missing millions of kills.

                  Comment

                  • #10
                    the engineers are working on it,
                    thank you for your patience and if you wrote a ticket about it Players Support is going through tickets and tackling issues case by case as fast as they can, they will respond to you as soon as possible.

                    Comment

                    • #11
                      what i want yo know is whether our kill scores will be added to out totals when the problem is fixed...its a simple question .... also ive had no reply from the tuckets i have submitted for 3 days!!! the customer service is shocking at kabam .... the games mistake is not costing me 3200 gems ... is there a phone number i can ring ricardo? i want answers today regarding my problem ive been waiting 4 days so far.... its ridiculous

                      Comment

                      • #12
                        Originally posted by Unregistered View Post
                        what i want yo know is whether our kill scores will be added to out totals when the problem is fixed...its a simple question .... also ive had no reply from the tuckets i have submitted for 3 days!!! the customer service is shocking at kabam .... the games mistake is not costing me 3200 gems ... is there a phone number i can ring ricardo? i want answers today regarding my problem ive been waiting 4 days so far.... its ridiculous
                        I don't know if once the Kills Leaderboards will be fixed they will calculate back your data, stay tuned I'll find out, and Thank you for your patience,Players Support is going through tickets and tackling issues case by case as fast as they can, they will respond to you as soon as possible.

                        Comment

                        • #13
                          its a disgrace this whole issue ... but thanks for finding out!

                          Comment

                          • #14
                            Originally posted by noisyboy1986 View Post
                            its a disgrace this whole issue ... but thanks for finding out!



                            The leaderboard hadn't been updating for a while and we just fixed it on 23rd. During the glitch period no data was logged in the DB so the latest "troop killed" records were still before the glitch happened. After we fixed it yesterday, the leaderboard lacked the data that happened during the glitch period and that's why the troop killed hasn't been fixed. In fact, the might gained table is in the same situation.


                            We apologize for the inconvenience

                            Comment

                            • #15
                              Originally posted by Riccardo Kabam View Post
                              The leaderboard hadn't been updating for a while and we just fixed it on 23rd. During the glitch period no data was logged in the DB so the latest "troop killed" records were still before the glitch happened. After we fixed it yesterday, the leaderboard lacked the data that happened during the glitch period and that's why the troop killed hasn't been fixed. In fact, the might gained table is in the same situation.


                              We apologize for the inconvenience
                              If I was a lawyer I think I would bring a class action lawsuit against you guys. The lack of response you give to paying customer is just pathetic. Maybe I'll just hit up small claims court and try to get back the money I paid for gems. Actually I think everyone should take Kabam to small claims court; maybe they will treat their customers with a little more respect!!!

                              Comment

                              Previous template Next
                              Working...
                              X