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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Issues with iOS 8.2

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  • Ganstack
    replied
    Users on iOS should upgrade to V18.0.1

    Dear player,
    if you have upgraded our game to V18.0 you may be experiencing some game stability issues.
    We kindly invite you to quickly upgrade to V18.0.1 in order to solve this problem.

    Should you encounter any further errors, please contact our support team.
    -Your KBN Team

    Leave a comment:


  • Havent_a_clue
    replied
    A fix that doesn't fix anything. In fact it's worse game keep restarting before I can do anything. Please come up with a 'fix' that actually does what you say it will

    Leave a comment:


  • The_Kings_Guard
    replied
    Mine keeps restarting when I try to move around in world view.

    Leave a comment:


  • GC98
    replied
    Update did not help it made things worse getting nothing bout fey trickery

    Leave a comment:


  • Rukkirii
    replied
    I posted the following update regarding the version 18.0 release. Sorry for the wait friends!


    Originally posted by Rukkirii View Post
    We received an update from the development team that the release has been pushed back to 3/24 UTC. So it should make it's appearance within the next 24 hours and moreso within the next 12.

    Thanks for your patience!

    Leave a comment:


  • _Gr8_
    replied
    Originally posted by Canadiank View Post
    the game update to fix these issues should be out soon as per kabam, but remember apple has to approve all updates so it could be delayed a day or 2
    Why say the update is coming out today if it hasn't even been approved then ?

    Leave a comment:


  • Canadiank
    replied
    the game update to fix these issues should be out soon as per kabam, but remember apple has to approve all updates so it could be delayed a day or 2

    Leave a comment:


  • ChillyWilly2
    replied
    I've had the update installed since release day. Just this weekend I started having freezing issues. I can no longer get to my troop city without the game freezing up. To top it all off, my troop city is open. Please hurry with an update! I am running out of iron skins!!!!

    Leave a comment:


  • Emzy1986
    replied
    I guess the update got pushed back but they forgot to tell us.......

    Leave a comment:


  • GC98
    replied
    It's the 23rd but I c no update in App Store is it still on schedule?

    Leave a comment:


  • LadyHailey
    replied
    Just bought a new iPhone and it automatically updated. Now I can't get into the game. I sure hope you guys are working on the update. I haven't missed a day since I started playing so I'm not happy right now. Missing all events now and I was doing so well
    BallBustnBiotch in Pen131

    Leave a comment:


  • The_Kings_Guard
    replied
    Any updates on when a fix will be pushed out?

    Leave a comment:


  • Hedonist
    replied
    Originally posted by Cicero_Ector123 View Post
    Yes, true. They should have been prepared, but they didn't... Apple should have made an update that would be compatible with the older version.
    And indeed, it is strange they start the events at a moment they know a lot of players do have issues.
    From what i see lots of Gemmers are suffering from this issue including myself unfortunately. Maybe the event its just a new way to bring nongemmers to spend. Shame...

    Leave a comment:


  • Cicero_Ector123
    replied
    Yes, true. They should have been prepared, but they didn't... Apple should have made an update that would be compatible with the older version.
    And indeed, it is strange they start the events at a moment they know a lot of players do have issues.

    Leave a comment:


  • Hedonist
    replied
    Originally posted by Cicero_Ector123 View Post
    I know its annoying, but I really need to backup kabam. They need an update, problem with updates is that Apple needs to give permission. That takes a lot of time, a lot more time than with Android. Maybe you should think twice next time you are buying a new device... (buy an android-device...)
    Dear Cicero_ector123
    I don't know when you started playing this game, but when I started this game was compatible only with Apple devices and only Apple owners could Gem. It is frustrating that Kabam was late with updating their game to be capable with IOS eventhough whole world knew that 8.2 will be reliesed. And the warnings not to Update cane out way to late after they got the complains. And honestly the response upthere in the forum saying get another Device or downgrade/jailbreak your phone was not really nice to hear from a customer support! We just want a response is this going to be fixed. Knowing there is issue with so many players not being able to log in, why do they start all world alliance competition? Where is the logic behind all this?

    Leave a comment:

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