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Issues with iOS 8.2

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  • #31
    I am having same problem too! I can log on first thing in morning then it freezes. Problem is with City 5. This is where the action is. Come on Kabam, sort it out.


    • #32
      I would love to be able to go to any city other then my main. As soon as I try, Bam frozen game. The only fix I can find so far is to delete the game and reinstall. At least you can use one city. I have tried going through the map screen to another city but it happens again. I love it, just love it. Let's not fix a problem but focus on a new comp, yeah!!!
      Balance CBD ( ripoff/scam)


      • #33
        Originally posted by Ezzikie View Post
        Our engineers are aware of the problem and working as fast as possible to find a solution. We will update you guys when we have more information.
        Information like the ingame banner, so end of March? So two weeks without being able to compete, build train farm fight, so my koc is now a chat app only, sorry just read the in game banner and can't believe kabam didn't have to foresight to even hold off on the current comp in gold coins so we didn't miss out. All this has done is just upset all of us guys that have to sit and watch and can do nothing.


        • #34
          Have THE same problem. Plz fix iT soon


          • #35
            iOS 8.2

            So it's recommended we don't upgrade to iOS 8.2. The standard reply from support is to make sure you update your operating system. What excuse will they be using now for all the glitches?


            • #36
              Im hoping they can come up with a fix sooner rather than later. It's not fair to penalise players who updated their iOS already. They must have known about this update for weeks so should have prepared better for it. Due to the fact that the game doesn't want to work properly on the newer iOS those players who have updated are being unfairly penalised. I hope they compensate us for this.


              • #37
                Kabam- Waiting till the end of March to fix this problem is too long. I bet over 50% of the people who have done the ois 8.2 update will quit the game within a week of this is not fix. I will be surprised if I last a week. This will make the worlds more inactive and less attractive to all players. This issue will also make people not trust any Kabam games, so you have a real PR nightmare going on. Step it up and fix this by early next week before you permanently damage Kabam's reputation and lose a lot of customers.


                • #38
                  8.2 IOS Update

                  Originally posted by Canadiank View Post
                  I forward this info to the gms.
                  Is there any news on the fix for all of us that have been locked out for the last three days...this is an eternity for many of of us...?


                  • #39
                    Originally posted by Ezzikie View Post
                    Our engineers are aware of the problem and working as fast as possible to find a solution. We will update you guys when we have more information.
                    Hi Ezzikie, is there any news on the fix??? We've been locked out for 3 days with limited or no ability to connect...this is an eternity for many of us...please help.


                    • #40
                      Originally posted by Rukkirii View Post
                      We forwarded the issue to the dev. team and they are currently looking into the issue. We'll be sure to keep you posted if we have any updates and please continue to reply this thread with any new details that you may come across.

                      Also do not uninstall the application while the App Store is down or else you won't be able to reinstall.
                      Hi Rukkirii, is there any news on the fix??? We've been locked out for 3 days with limited or no ability to connect...this is an eternity for many of us...please help.


                      • #41
                        Fix for iOS update

                        Pimps, go online and Google the last update and there are websites that you can download the last iOS that is approved for reinstallatiin by ITunes. Open iTunes and hold the control button after you plug in your apple gadget. Turn off find my phone first, then hit update. Bam! Your in business! Also I would have replied to the thread but oh wait I can't for some reason. So there you go, Kabam your welcome!
                        Balance CBD ( ripoff/scam)


                        • #42
                          We are truly sorry that the iOS update has caused so many problems. The development team is still working on a fix but we will continue to keep poking them on expediting the issue. We will be sure to give an update if we receive any new information. We understand this is a very frustrating issue and we truly thank you for your patience while the development team finds a fix.

                          I personally try not to update my iOS as soon as a new one is released because I tend to find more issues with my iPhone when I do. Perhaps that might be helpful information for some of you for future iOS updates although seeing the red notification bubble on the Settings icon tends to get obnoxious after some time.


                          • #43
                            Ok, I didn't want this thread to get hijacked for Kabam bashing. I can be a hater at the best of times, but how about we all start providing some details so Kabam can fix it sooner? I don't believe I should hold off on iOS updates purely for the use of one app, but since each phone is different even in Apples closed loop environment, there will always be teething issues.

                            I've noticed that when my Game Centre banner appears, I have no problems getting into the game. My Game Centre ID is associated with another account as I used another email address and started all over again and it can't be unassociated with that previous account.

                            What conditions have the rest of you noticed when you can get in or not?


                            • #44
                              Ok this issue is frustrating. Its been more than 24h now that i can not log in into game at all. Reinstalling didn't help. But i found it funny that it loged in into game after reinstalling puting me in a new world that it seemed to work. Once i tried to put login data to log in the original world it crashed again. I cant contact support for help as it allows only through the game. I know i can do it from login in to kabam but the email used there doesn't exist anymore. KABAM its pretty unfair that there is nothing you are doing about this issue. What more informations do you need its all out there. Kingdoms of camelot - battle for the north is not compatible with IOS 8.2 please fix it somehow asap. We are missing in good events, i hope you delivered our purgatory prizes directly in inventory cos that would be bigger frustration if i ever be able to log in and see i missed to claim my prize. Please fix this.


                              • #45
                                My game was fine till the new banner appeared now it won't reboot it will just hang if I can get in it freezes between cities. I had the update never had issue until the new banner. This is unfair to anyone who wants to participate in the leprechaun event. People are disgruntled and there are multiple boycott rooms popping up. In the very least we should be able to log on not blocked out. I have 12 people in my alli unable to log on. Some lost coins and who is going to compensate people. And why should anyone be penalized for wanting to do the update for their iwatch.