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Issues with iOS 8.2

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  • #16
    same problem

    if i get in it freezes when i go to city 2 i have been trying all different things from deleting app and re installing to resting phone and setting up under different itunes and nothing works missed wheel and comp not happy does kabam have an eta on this problem being resolved


    • #17
      Originally posted by Ezzikie View Post
      Hey guys!

      Thanks for letting us know. Are you getting any specific error messages, or just freezing? The more information you give me, the better!
      It's happening to me to, but I've found I can chat for about 20min no probles it's only when I go to do anything that it freezes, Then when you try to reload it hangs at the load screen. to get around this I've had to redownload the app, (didn't help with itunes down) this normally lets me back in right away, but once frozen out, it will just hang at the load screen lucky to get 20min in game before I need to do his, but all I can do is chat, if I go to do anything else Im frozen out again.

      As soon as I go to change cities BOOM frozen and back to square one, I have been able to open and use items, but that's about it, not tried to buy any yet was only opening owned items. Oh I did open the comp screen no freezing.

      Please fix this as I can't que, can't change cities, can't do all the things we need to do to play the game, sobs not even comps (


      • #18
        You will all be happier to hear that kabam realizes now that they are not compatable with ios8.2 their plan is an update in late March...... Which means I hope we all enjoy a month off .... They could care less on who they loose... They know we can't un update they don't care..... They will handle this like a knight that un marshals.... It you don't have gold in your city.... It's always the users fault .... Kabam has zero accountability or care for the people that built them.... It's all about the money and until the run out they don't care about any of us o


        • #19
          We all want to go back to 212 days.... Knock knock we are the suckers no one is listening.... The funny thing is the 212 days made them rich..... The definition of insanity is trying the same thing and expecting a different result..... My definition is kabam.... When you got a winner and your making money you don't screw that up ..... If I did that in my business id be broke shortly.... Hence the late March update they don't even have the staff to deal with the app anymore


          • #20
            The true proof is what is happening on Wall Street with kabam.... They aren't making enough money compared to the past.... So instead of reverting to the past that worked.... We get things like elevated heroes more gear and purg it's not working Wall Street won't touch them..... This is the tiranic and guess what it doesn't turn into a love story there is no happy ending..... They just simply don't care


            • #21
              the issue seems to be resolved it just let me log in without having to reinstall and it is now letting me go to all cities yay


              • #22
                Scratch that last it crashed again


                • #23
                  It's still happening to me as well more offend when I change to c5 it will freeze then my other cities. As for the loading screen the bar at the bottom fills up but never changes to the game screen which I then have to reinstall the app. I can chat n click in might just fine but can't train or farm


                  • #24
                    Also locked out

                    Originally posted by GC98 View Post
                    I'm have the same problem it freezes when I switch cities then it crashes and won't load happens on my iPhone n iPad
                    I am using an ipad and after upgrading iOS i am also having problems. Unable to move to city 4, each time selected it locks up and will not open any city then. If I delete the application and then reinstall, can get back on but as soon as I try to select city 4 it locks up again, please sort.


                    • #25
                      Count me in as one of the ones that can't log in.


                      • #26
                        I hope u can fix this b4 the end of the month that's too long of not being able to participate in train comps or even being able to farm to get the res needed


                        • #27
                          Great to see the fast response to letting us know what is going on and when we expect the problem to be resolved,...... Not :-( cannot wait until the end of the month, if this proble is not fixed soon you will lose a gemmer


                          • #28
                            What is the status on the iOS 8.2 problem?

                            You guys can't be serious on waiting until later in March to fix this problem that seems to randomly effect people who upgraded their devices. Then you guys decide to run the leprechaun contest when you guys have to know that loyal players cannot even switch between cities. Do you guys even talk to each other? Please keep us informed with the status of this fix, that's all we are asking here!!!
                            Balance CBD ( ripoff/scam)


                            • #29
                              Our engineers are aware of the problem and working as fast as possible to find a solution. We will update you guys when we have more information.


                              • #30
                                Sooo, I was able to log in! Moved some troops and rss to keep troops building and after I loaded one city down with rss.... Boom! It's over. Who ever is able to play is making a killing off me right now. Kabam needs to make this right. Then they need to make sure to make it up to us. I have been playing for years now and now my streak is in danger, making the next level will take longer, I will have to fend off troops for weeks till they know I'm not a farming ground again. My game gets to the point it should load the game and freezes. If I turn the screen off and back on, it shows my cities but I can't move the screen or pretty much do anything. I can pretty much double click the iPhone home button and swipe the game away. Can we please get some type of assurance that we will have this made up to us and won't lose the chest that we may have won? This is only fair. Do something to make us feel appreciated please.