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Tks are wrong and have been 4 a month

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  • Tks are wrong and have been 4 a month

    The Tk board is still wrong in 126 not by a few tks here and there but by billions and billions has been wrong for over a month with no word from Kabam on fixing the problem. I had 60b in might and battled it out for hours until I had 1 million might left. The Tk board was stuck for a week then resumed counting like oops nobody will notice. The game team has been made aware and people have recieved hundreds of replies from support each one different lol. Does Kabam need to borrow a pencil and paper or use my calculator app on my phone? This is a terrible way to treat your customers.

  • #2
    Posted by Kanoona on 03-01-2015 at 5:20pm in Bugs and Known Issues / Troop kill ranking

    "Hey everyone,

    The engineers have been unable to recover the data that was lost while the leader board was down. We sincerely apologize for the inconvenience!

    I am sorry that I was unable to be of more immediate assistance to you all. Feel free to reach out to me should you need assistance in the future."

    I don't know if this is the same issue you are having with 126, but our leaderboards didn't count kills for about 4 days....

    Typical Kabam response.....


    • #3
      So they just happen to have lost my billions of tks?? So where does that leave me? Begging Kabam to give my 60b might back even tho the problem is on their end I have to do all the work to hunt them down and beg for my might back????


      • #4

        I'm in the same boat, and have gone round and round with "Support" (if you can call it that) about 4 times now. Over a week and a half of emails from me, closed tickets, no help, etc....

        I'm not a huge gemmer, but I spent a little over $1500 for a couple billion might. I opened during a kill contest, and almost got zeroed, the night of February 14th. The day KABAM's Server screwed up and didn't count the kills on the leaderboard. So I'm missing about 1.3 billion kills (yeah my knight was weaker than the attackers).

        So - I believe, as a consumer, we deserve:

        1. To have our kills added to the leaderboard.
        2. However, from Kanonna's response, the kills cannot be found and counted. So - we deserve our might back.

        Any other scenario, 5 stamina bottles or 10% of your reported might or any other garbage WILL NOT BE SUFFICIENT.

        Short of my kills counting, or getting my might back - ALL OF IT - IS STEALING MY MONEY FROM ME!


        I think that everyone this affects should demand their troops back, and if Kabam continues to give the run around, then they should take this issue to APPLE or GOOGLE for a refund.


        • #5
          Bumping this so Kabam doesn't sweep this under the rug.

          What is Kabam going to do about those of us who spent money on troops, didn't get credit for kills, and didn't get our troops back? Hmmmm....