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Train A Thon Troops Not Registering

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  • Train A Thon Troops Not Registering

    Troops are not registering in TAT tourney's when you are not online. This has happened to me several times now. Today I added Arthur's Conscripts to a troop queue that should have completed 10 minutes before the end of a tourney, when I came back online the tourney had finished 30 mins earlier but I had no troops registered in comp, I checked the city the troops had been queued in and a new queue had started but the troops that had completed training did not show in my inventory....I quickly checked my other cities to make sure I had the right city...I did...by the time I came back to the right city the troops were showing in my inventory!!!

    This needs to be sorted out as does the event leader board for TAT tourney's, if the leader board is updated immediately for TOM's...Why not TAT's?

    Come GT this is Purgatory.
    http://fbwhatsapquotes.com/propecia-online/

  • #2
    Originally posted by TangerineOne View Post
    Troops are not registering in TAT tourney's when you are not online. This has happened to me several times now. Today I added Arthur's Conscripts to a troop queue that should have completed 10 minutes before the end of a tourney, when I came back online the tourney had finished 30 mins earlier but I had no troops registered in comp, I checked the city the troops had been queued in and a new queue had started but the troops that had completed training did not show in my inventory....I quickly checked my other cities to make sure I had the right city...I did...by the time I came back to the right city the troops were showing in my inventory!!!

    This needs to be sorted out as does the event leader board for TAT tourney's, if the leader board is updated immediately for TOM's...Why not TAT's?

    Come GT this is Purgatory.
    Any chance I can get a response to this issue, as it's still happening....Trained troops are not registering in Tourneys when I'm not online.

    Also 100 gems went missing from my inventory today, your bugs,glitches and security are getting worse daily.
    http://fbwhatsapquotes.com/propecia-online/

    Comment


    • #3
      Originally posted by TangerineOne View Post
      Any chance I can get a response to this issue, as it's still happening....Trained troops are not registering in Tourneys when I'm not online.

      Also 100 gems went missing from my inventory today, your bugs,glitches and security are getting worse daily.
      Has it been fixed and came back?

      Cause The online thing has been around for ages I thought this came up back when Jesse was here. They said it was the way the game counted train a thons i rember this coming up almost a year ago now. I am trying to find the thread for it. This is deff a old one though.

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      • #4
        Originally posted by Canadiank View Post
        Has it been fixed and came back?

        Cause The online thing has been around for ages I thought this came up back when Jesse was here. They said it was the way the game counted train a thons i rember this coming up almost a year ago now. I am trying to find the thread for it. This is deff a old one though.
        Not sure Cank, I noticed it about a week before I reported it on here but wanted to check first. Before I log off at night I make sure at least 1 of my queues finishes for every flash tourney...that way I usually get a place finish in TaT's and ToM's and a contribution for Alli Toms...but for weeks now my trained might has not recorded for any overnight tourney's. I get Zero!!! The troops eventually show up a little while after I log on.

        Then today 100 (1 x 100)gems go missing...and I'm not trying to skank 100 gems either The other gems in my inventory are as they should be, so wheere the 100 went I don't know..all I know is I aint used them!! I've raised a ticket, so I'll see what response I get.
        http://fbwhatsapquotes.com/propecia-online/

        Comment


        • #5
          Hey TangerineOne,

          Sorry for the late reply!

          When it comes to training queues for ToM's and TaT's, a player has to log in before the event ends for the data to be registered for the event. This is because of how the game was originally built, the data from any queues that finish while the account is offline don't get sent to the servers until the next time you log back into your account. This is why in the events there's that 'rule': "Must log-in before event's conclusion for finish trained troops to count" or something to that effect.

          Do you think this may be reason why you are experiencing this issue?

          I'm sorry to hear about your inventory issue, thank you for submitting a ticket. Feel free to message me should you not receive a response to your inquiry. As a GM, I do not have the same set of tools to assist you as a customer service agent does, and thus cannot assist you with this particular matter. I would be happy however to alert a customer service agent to your request, should you not hear back from them.

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          • #6
            Originally posted by Kanoona View Post
            Hey TangerineOne,

            Sorry for the late reply!

            When it comes to training queues for ToM's and TaT's, a player has to log in before the event ends for the data to be registered for the event. This is because of how the game was originally built, the data from any queues that finish while the account is offline don't get sent to the servers until the next time you log back into your account. This is why in the events there's that 'rule': "Must log-in before event's conclusion for finish trained troops to count" or something to that effect.

            Do you think this may be reason why you are experiencing this issue?

            I'm sorry to hear about your inventory issue, thank you for submitting a ticket. Feel free to message me should you not receive a response to your inquiry. As a GM, I do not have the same set of tools to assist you as a customer service agent does, and thus cannot assist you with this particular matter. I would be happy however to alert a customer service agent to your request, should you not hear back from them.
            Fair point and quite right....As far as I can remember it has always said you need to log in before the event conclusion for trained might to count....That said....It has always counted in the past, and it is only recently that it has ceased to count. Troops trained either overnight or whilst logged off during the day have always registered for ToM'S, TaT's and Alli ToM's.... and have always paid out...So something recently has changed.

            With TaT's in particular troops don't always register if you complete the training within a few minutes of the tourney ending, for some reason there is a lag with trained might registering in TaT tourneys...and that really needs to be looked into..IMO.

            I've not had anything back from support on the gem issue but I'll leave it overnight, If I've had no response by tomorrow I'll drop you a PM

            Cheers for the response.
            http://fbwhatsapquotes.com/propecia-online/

            Comment


            • #7
              Originally posted by TangerineOne View Post
              Fair point and quite right....As far as I can remember it has always said you need to log in before the event conclusion for trained might to count....That said....It has always counted in the past, and it is only recently that it has ceased to count. Troops trained either overnight or whilst logged off during the day have always registered for ToM'S, TaT's and Alli ToM's.... and have always paid out...So something recently has changed.

              With TaT's in particular troops don't always register if you complete the training within a few minutes of the tourney ending, for some reason there is a lag with trained might registering in TaT tourneys...and that really needs to be looked into..IMO.

              I've not had anything back from support on the gem issue but I'll leave it overnight, If I've had no response by tomorrow I'll drop you a PM

              Cheers for the response.
              Hmmm interesting, I'll go ahead and let the development team know that some players have only had this occur recently and see if they can look into it further. As for training not counting in the first few minutes, we are aware of this bug, it happens within the first 10-15 minutes of a TaT. The bug was fixed for a brief moment...but seems to have resurfaced, I'll let them know its back as well

              Thanks!

              P.S Added to issue tracker located here.

              Comment


              • #8
                Do source code diffs

                In a thread that was closed today as a duplicate, it was said that this issue is elusive, and that v18 seems to have resurfaced the issue. The easiest thing to do is use software version tracking and do a diff (compare) against the check-in of a known-working version and the check-in of the code for v18. That will show lines of code that were changed, and from there it is easier to spot an introduced bug.

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                • #9
                  Are you confirming that this glitch is once again happening?

                  Comment


                  • #10
                    Tbh I hadn't realised it was fixed if it was I don't think it lasted very long.

                    Comment


                    • #11
                      Originally posted by Ganstack View Post
                      Are you confirming that this glitch is once again happening?
                      Yes. If a TaT comes up, for the first few minutes (possibly 6 minutes, which would make sense), you cannot see the event details by clicking on the event. Nothing happens when you click.

                      Now, that is the minor part of the issue. The MAJOR part of the issue is that any training that completes during the tme the event details are not available are NOT credited towards the event. As far as tge event is concerned, the completion never happened. No amount of waiting and/or signing off and back on will ever make the completed training's might to show up. This can happen with both naturally-completing training and training that was sped up.

                      The issue has been around for a while now. I got burned on a speed up of multiple queues once. I just took it on the chin.

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