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Tokens disappear after reboot

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  • #1

    Tokens disappear after reboot

    On the rare occasions I win a second set of tokens in campaign I loose half on reboot I had it happen today again when it said Merlin was updating. I force refreshed came back and they were gone I have a screen shot showing they were inventory and now are gone. This is the second time I had this happen. So I contact support. I get auto answers and scripts telling me to force refresh me reinstall. Which I have. How hard is it to compensate 5 measley tokens? I lost troops to get those from campaign why is it that if I don't spend a couple grand my support tickets don't get resolved. Even when I do spend and have an issue I lack resolve. On the upside I will say support is faster but I think the csrs only skim the issue and don't really care leaving players disgruntled. All I want is my few tokens returned nothing more. Is there anyone else having this issue?
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  • #2
    Originally posted by WarriorMaiden View Post
    On the rare occasions I win a second set of tokens in campaign I loose half on reboot I had it happen today again when it said Merlin was updating. I force refreshed came back and they were gone I have a screen shot showing they were inventory and now are gone. This is the second time I had this happen. So I contact support. I get auto answers and scripts telling me to force refresh me reinstall. Which I have. How hard is it to compensate 5 measley tokens? I lost troops to get those from campaign why is it that if I don't spend a couple grand my support tickets don't get resolved. Even when I do spend and have an issue I lack resolve. On the upside I will say support is faster but I think the csrs only skim the issue and don't really care leaving players disgruntled. All I want is my few tokens returned nothing more. Is there anyone else having this issue?
    hmmm normally if camp glitches for me it just don't show in inventory. The only time a issue like this happened was when I did camp 14 times win 120k t5 but items showed 130k t5 increase. So the game corrected its 10k display issue by removing after reboot but, can't say I have had your error.

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    • #3
      Can I won tokens hit two more times won 5 more for ten total. Went to Merlin to spend they showed there and let me spend to 5 before a force reboot. It is no different of a drop than if I was hitting for speeds they show in inventory. If it's our winning we should be able to utilize them.

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      • #4
        Originally posted by WarriorMaiden View Post
        Can I won tokens hit two more times won 5 more for ten total. Went to Merlin to spend they showed there and let me spend to 5 before a force reboot. It is no different of a drop than if I was hitting for speeds they show in inventory. If it's our winning we should be able to utilize them.
        Ya its a strange one, was there a error message? When you went to use them? Or did they remove before you tried to use?

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        • #5
          It told me Merlin was updating and to try later. Then I rebooted and nada. I made sure to screen shot what I had prior to reboot being concerned with this.

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          • #6
            I've been experiencing this as well I had 2 tokens which is no big loss butt they do disappear which is lame and should be fixed pronto

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            • #7
              Get use to it I have had this problem from long ways back when they offered a 100gems but I would hit 500 times get stocked up on silver charms and gems and should of had over 2k in gems only 400 then now I'm having same problem with the tokens and gems in 4th campaign but now they messed it all up wow 1 gem u can win big flipn deal I've lost so much and kabam won't. Give it to me said over and over sorry mechanics r workn lol yeah that's all they knw why to say cause its a automotive response call us and talk like humans
              I think the game needs a gem lock out and a money back if they don't wanna Wrk with glitches..

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