Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less


  • Filter
  • Time
  • Show
Clear All
new posts

  • #61
    Rankings are so inaccurate I was supposed to get more kills. 7 million more but after the game updated after the 4th it gave me no kills. I'm in Bedivere 23 and I have similar problem to that guy from Horsa11. I hope you guys can fix this issue. You've fixed the games glitches before you should figure it out soon. Maybe in the next update or so


    • #62
      I quit. The bugs have just become too bad. Ranks were the one thing that kept me playing. But all the fun is out of it when you need rebuilding but are not given all the kills you deserve for it.


      • #63
        No update in troops killed for Lancelot1. It is the second time it happen the last month.


        • #64
          I play in the world Kay2, the ranks have now been updated but the kill rankings are not showing the correct amounts for last week, this is a crucial part of the game .. please advise when it will be updated properly... thank you


          • #65
            Love it when we have Problem there will never be a response from kabam.


            • #66

              Come on Riccardo give us some feedback ???????????????????????? Are we going to get our kills for all the days the rankings were not updating???????????????????? You have a in game banner that could be used for letting us know something other than your great sales and other things to get us too spend money. I understand you have to make money, but kabaam could have let us know something. I have spent a grand on this game easy and seems like all my money went to making a exact copy of this game aka Arcane Empire with added pretty colors. It is clear by now that your engineers lack the skills needed to make this a playable game or you are to cheap to hire enough engineers to get the job done properly. What the guy said early was correct you only care to attract new members because the older members have already maxed out there cities no need for purchasing a bunch of gems anymore. I am sure I will get no response from you and if I am lucky enough to get one it will be sorry for the inconvience our 1 not so smart engineer is looking into it. This is by far the biggest screw up to date and you seem to think it is no big deal. GIVE US SOME ANSWERS are we going to get the kills for the days the system did not update???????????????????????????????????????????? ???????????????


              • #67
                Pellinore14 leaderboard no update to.

                I hope they stop leaderboard update so they can fix the troup accuracy bug, issues before allowing others update.
                That would be my best explanation.

                It would be nice if Kabam would response that way.
                watch kooku online


                • #68
                  Bedivere23's leader board claims to have been updated, but we have not been credited for our kills. I also want to comment on this being unacceptable. One of the reasons this game is so successful, because be whatever it is you fancy, whether it be killing, or hugging, there is a place to record and review your progress and statistics.

                  I too, have invested a lot of money into this game, multiple lv212 knights, divines to train faster, blah blah blah. I had faith kabam would give me my rightfully deserved level up chests, and you did, please fix the leader boards so we have access to keeping track of our might gained and troops killed.


                  • #69
                    Kill ranks are the only thing that mattered.

                    If you do not correct the data, then I am out.


                    • #70
                      Rachel it did update but I didn't get my kills I'm pretty mad


                      • #71
                        Thank you for your patience,

                        Our Development Team is aware of this bug and working on the fix.

                        the leaderboards are experiencing a couple of rough days but we have our best knights working on them,
                        hopefully the issue will be resolved soon

                        thanks again


                        • #72
                          Really Riccardo?????????? The exact same messages you are going to keep pasting???????? WILL I GET CREDIT FOR MY KILLS FOR THE DAYS THE RANKS WERE DOWN?????????????????????????????????????????????? YES ????????????? NO????????????????????????? YOU DO NOT KNOW YET???????????????????


                          • #73
                            Originally posted by Unregistered View Post
                            Really Riccardo?????????? The exact same messages you are going to keep pasting???????? WILL I GET CREDIT FOR MY KILLS FOR THE DAYS THE RANKS WERE DOWN?????????????????????????????????????????????? YES ????????????? NO????????????????????????? YOU DO NOT KNOW YET???????????????????
                            I absolutely concurr, this is the question that matters and it a YES or NO?


                            • #74
                              Yep he is going to ignore us


                              • #75
                                I don't know if once the Kills Leaderboards will be fixed they will calculate back your data, if they wont I would suggest you to contact players support as they handle individual issues
                                click here to contact players support.