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winter war gear prize 133 cant log in game please help

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  • #1

    winter war gear prize 133 cant log in game please help

    Out if the 3 chest 2 were the same which is very disappointed. But to make things worse I try open one said need restart their was a trickery. Nowni can not get back into the game at all. Whats going on please help. Everytime just keeps rebooting. This is not right. Please help soon as possible
    Tags: None
  • #2
    We are looking into this, I'll post here when I have more information!

    Comment

    • #3
      The same problem is happening to anyone that opened the winter gear chests.

      Comment

      • #4
        I'm having the same issue. I tried to open one of the winter armory chest. I believe it was the breastplate. Now I can't get in at all. I deleted the app completely and signed back in.... Still can't get in.

        Comment

        • #5
          I hope they reward us with something or let us choose which 3 we want as I got 2 of the same item and the 3rd item I was hoping I didnt win.

          Comment

          • #6
            Thank you kanoona

            Comment

            • #7
              Hey everyone,

              The engineers have resolved the issue and you should now be able to log back in game. Please try and let me know if you are still unable to get back in game.


              Comment

              • #8
                Thank you kanoona I got back in but the breastplate I originally opened is blank has no attributes onky shows the attack swords n life hearts but the debuffs and buffs area are completely blank

                Comment

                • #9
                  My shield is blank also. I sent in a ticket.

                  Thanks for resolving the previous issue.

                  Comment

                  • #10
                    Originally posted by xX_ALEXANDER_Xx View Post
                    My shield is blank also. I sent in a ticket.

                    Thanks for resolving the previous issue.
                    I'll let gms know so they can fix first thing in the am

                    Comment

                    • #11
                      My wisdom gear disappeared after a fey trickery...:-/

                      Comment

                      • #12
                        Hey everyone,

                        The engineers are aware of the missing attributes and are looking into a fix. It may take an extra day to get this resolved but I assure you that we'll have your armor shined and ready for battle shortly! Thanks for your patience




                        Originally posted by Gwen_65 View Post
                        My wisdom gear disappeared after a fey trickery...:-/
                        I'm sorry to hear that you are experiencing issues with your wisdom gear. After further investigation, we've found that they fey trickery error you received was different from the one mentioned above, as such we have forwarded this information to our engineers for further investigation. However, you will be happy to hear that your wisdom gear can be found in your blacksmith awaiting to be adorned on your new Knight .

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                        • #13
                          my pants are blank as well coooooome on!!!!!!!!!! When is this gonna be resolved.

                          Glitter

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                          • #14
                            No prize yet

                            I haven't received any prizes from the winter war yet. Everyone else in my alli has received theirs. I don't know if it's related but I also can't equip my knights. I will be sending a ticket but it has never helped in the past. Has anyone else experienced this problem? Btw, I still have a processing results on the winter war.

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                            • #15
                              Originally posted by Knotgod View Post
                              I haven't received any prizes from the winter war yet. Everyone else in my alli has received theirs. I don't know if it's related but I also can't equip my knights. I will be sending a ticket but it has never helped in the past. Has anyone else experienced this problem? Btw, I still have a processing results on the winter war.
                              You placed in Silver, the chat badge has been applied to your account and should appear next to your name in global chat. The chat badges are applied to accounts automatically, its not an item you have to activate, sorry for the confusion! Just type something in chat to test it out.

                              As for the other issues, these don't seem related to the winter wars, so I would hate for them to get lost in this thread. Could you please start a new thread with some more details as to what you are experiencing? Please use this template for submitting your report. Thanks!

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