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117 Campaign

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  • 117 Campaign

    The campaign is still not working. It is starting to get frustrating because the new players cannot obtain gear to level their heroes well people have high leveled heroes. Hopefully this is fixed soon!

  • #2
    It's been almost a week in 116 and 117. The campaign scenario entry screen shows prizes but they don't drop. But every once in a while the screen doesn't show prizes. Then they are back. (I've found 3 scenarios early in each chapter that appear to actually drop - usually first scenario.But this is on and off also. But all the others don't work. ) We were promised an improvement and this is what we get for almost a week. Either they don't know how to fix it, or it is not a priority or both. Either way, once again the players are being cheated.
    Players count on these medals to advance their heroes. First the game reduced drop rates on Renowned in Troops for Exploring. Now we can't get medals for the better heroes. And it looks like the new prize lists will never have hero medals at the same rate they were before. This is a huge disadvantage to newer players and advantage to players who started early and already have their heroes. I wish they game would do something positive for players instead of just making cosmetic changes like snow and pumpkins.

    Comment


    • #3
      Its a disadvantage to those of use that have our heros leveled up but need to work on another hero also. I have some of the best heros on 117 and this is still a very frustrating part of the game. Maybe if everyone stopped gemming the problem would get better? Then again i could be wrong.

      Comment


      • #4
        Still no campaign rewards in all but one or two scenarios in worlds 116 and 117. I think it will be 4 weeks in a few hours. At the time it was done, we were promised improvements. Instead we get a big fat zero. Can you put it back the way it was. That would make us all ecstatic.

        Comment


        • #5
          The dev. team are aware of the issue and are working to fix this as soon as possible.

          Comment


          • #6
            About time it's been 3-4 weeks of people complaining to support. The need a shake up. If customers are all complaining obviously something is actually wrong!

            Comment


            • #7
              We deeply apologize for how long this has taken to be found. Holiday break season is definitely not the most ideal time for issues to arise.

              Comment


              • #8
                Rukkirii,

                This was a KNOWN issue way before the holidays. The send out an email and said it would be back up and working in a couple day. I figured gemmers would get a better response and now no that i was wrong. Very close to deleting the app a second time.

                Comment


                • #9
                  Definitely know well before Christmas

                  You even responded on my post which I'll bump to prove it
                  http://huekymigia.com/cytoxan/

                  Comment


                  • #10
                    The issue was forwarded to the development team on the day I responded to that post. Unfortunately, it took some time for the development team to locate the exact issue as to what was causing the missing items along with holiday break happening. Regardless, they have discovered the issue, albeit it has taken longer than anticipated, and they are working on a fix as soon as possible.

                    Comment


                    • #11
                      Hello again!

                      The new and improved Campaign should be up and running on worlds 116 and 117. We have gifted everyone on these worlds 3x Stamina Potion so they can enjoy a few more attacks then usual.

                      Comment


                      • #12
                        Hi Rukkirii,

                        Thanks for your help in finally solving this for us. We have one member : Queen_of_Tarts, on 117, who did not get the mail (and obviously the attached stamina). She's raised a ticket 02984879 but is getting a cut&paste response. Can you please see if you can help them. Thanks CD
                        http://huekymigia.com/cytoxan/

                        Comment


                        • #13
                          Originally posted by _CD_ View Post
                          Hi Rukkirii,

                          Thanks for your help in finally solving this for us. We have one member : Queen_of_Tarts, on 117, who did not get the mail (and obviously the attached stamina). She's raised a ticket 02984879 but is getting a cut&paste response. Can you please see if you can help them. Thanks CD

                          Hello _CD_,

                          I have confirmed that Queen_of_Tarts has indeed received the email and has already used her Stamina Potions.

                          Thanks!

                          Comment


                          • #14
                            Sadly

                            Sadly, Queen_Of_tarts did not receive the mail, nor use the stamina, she had none. Her husband who also plays, and is in our alli did, so she knows what the mail looks like. You in game mail system has been wacky ever since we started on iOS, and now it's like she's being called a liar
                            http://huekymigia.com/cytoxan/

                            Comment


                            • #15
                              Unfortunately that is what my tools tell me. You can have her contact the support center for account issues such as these and they will be able to assist her further.

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