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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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  • Server crashed

    Again with the fatal error guys! Come on, haven't we been kicked enough with this update???

  • #2
    Fatal error, cant play ...

    While changing knights positiosmin knightshall, all crashed cant do anything now, i got money into this it better work...

    Comment


    • #3
      Originally posted by Unregistered View Post
      While changing knights positiosmin knightshall, all crashed cant do anything now, i got money into this it better work...
      Hi,
      refresh the App, simply press the 'Home' button on your Apple device to exit the App, then double-press it again to bring up the list of Apps you have open.



      Hold the Battle for the North app until it starts to jiggle and then tap the little 'minus' icon that appears.


      Then tap on Battle for the North to complete the process!

      Comment


      • #4
        Unfortunately the usual fixes are not working. Was able to get in when I first woke up. However the game kicked me put and now get the dreaded fatal error. Checked on three account (no not all mine ) and it is the same for all of them.

        Comment


        • #5
          This problem was 1 st mentioned on Feb 27. Since then all you keep saying is to refresh app. Enough with that BS. That does not work, please fix the issue your so called engineers have had 4 days to fix it.

          Comment


          • #6
            Hi there and thanks for your patience,

            We are now working on the KabamID Fatal Error
            that some of you are experiencing. It will be fixed shortly

            Comment


            • #7
              Fatal error

              Originally posted by Riccardo Kabam View Post
              Hi there and thanks for your patience,

              We are now working on the KabamID Fatal Error
              that some of you are experiencing. It will be fixed shortly
              Still not fixed. I have been trying all day and have tried all of the suggestions . Guess you didn't fix it after all

              Comment


              • #8
                Login Error after "Loading Assets"

                I have the same problem. I have tried to restart my iPhone, uninstall & re-install the app and close and reopen it but it still isn't working. Please fix this soon - I have bought gems and invested in the game and it would be really disappointing to lose it all at this point!
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                Comment


                • #9
                  Come on, I have put money into this Game!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                  I am having the same problem. I have put a lot of money into this game and now I can't even play it. I have tried everything I could think of to fix it. It has been a day and a half now.
                  used evacuation chairs

                  Comment


                  • #10
                    Thank you for your patience,
                    Best troubleshooting at the moment is to refresh the App. If you need further assistance please contact players support

                    Comment


                    • #11
                      My App has been constantly crashing since about 8pm CDT last night. First it was freezing/timing out with the server, but now it just crashes on me. Have tried all the fixes. This bug needs to be made known to the engineers to be fixed. It makes the game unplayable when in the middle of typing a message (or anything else i'm doing) the app spontaneously closes on me. Very frustrating and wasn't happening before last night.
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                      Comment


                      • #12
                        Originally posted by discgrab21 View Post
                        My App has been constantly crashing since about 8pm CDT last night. First it was freezing/timing out with the server, but now it just crashes on me. Have tried all the fixes. This bug needs to be made known to the engineers to be fixed. It makes the game unplayable when in the middle of typing a message (or anything else i'm doing) the app spontaneously closes on me. Very frustrating and wasn't happening before last night.
                        Thanks for reporting this issue,
                        I alerted the engineers, for individual assistance please contact players support.

                        Comment


                        • #13
                          Lost all cities due to fatal error

                          The bs answer of refreshing does about as much good as me smearing crap on my iPhone. The truth is, you don't know what's wrong and you keep throwing the same dumb *** reset the app answer. What a waste of time. From now on I will steer clear of any kabam apps. This game is a total waste of time if I keep loosing my city. You would think that once I log in with my email addy and pass that it would just come right back. When the game starts My might starts out where it should be but the name is wrong. Then it switches over as if I were a new player.no matter how many times I reset it does the same thing. If you cant come up with a viable answer soon I'm done for good.

                          Comment


                          • #14
                            This is still happening to me as wall. Please help.

                            I have tried everything.
                            used evacuation chairs

                            Comment


                            • #15
                              Please help and stop giving answers that are not helpful or worth my time.

                              It has been three days now.

                              The app is okay. Other people are able to use my Iphone and app just fine.

                              However when I login it just says "Fatal Error! Your pardon, OK to restart game"
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