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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Lost account

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  • Lost account

    I got a new phone and i went to get on kingdoms of Camelot. I always was signed in on my old phone so when I got this new phone I had to go through the whole new account deal then you go and sign in as kabam user.. So I put in my email address but I forgot my password bc I haven't had to sign in in a long time. So I reset my password and went through the whole signing in thing and I took me right to the new account I had to go through.. I don't know what happened but I want my old account back!!!! I was far with all my 3 cities and almost 200mil might.. Please help me.. If I can't get my account back then I'm done playing this game

  • #2
    Had this happen to one of my alli members. When he finally logged in he had to start from scratch and not even in the same world as the alliance. Support did nothing so he quit. So sad to see. I wish you luck

    Comment


    • #3
      Hello!

      I'm sorry to hear that you are having trouble accessing your account. We would like to look into this further for you but need some additional information first, such as the username and world of your main account.

      Comment


      • #4
        Originally posted by stuffinmuffin1 View Post
        Had this happen to one of my alli members. When he finally logged in he had to start from scratch and not even in the same world as the alliance. Support did nothing so he quit. So sad to see. I wish you luck
        Yup happened to me, so I quite also.. Good luck with this I gave them the server name and the username and they told me after a year of playing and using a mix of 3 different devices all the sudden my Kabam id was no longer linked to my account. I tried working with support on this for over a week and the outcome was I had to start over and could not be on my server or in my guild any longer but they would credit my new account with the same amount of Gems I had in the other account. If this is worth while to you continue playing by all means continue, but it was not for me, a year of playing for me and evo cards and unique cards I got out of chests and pulls and no guarentee I would get the same or better, but be warned, if your account id becomes unassociated with your original account then your screwed. In my opinion, if I was you I would just request a refund for any purchases you did from whichever store and just report it if they give you the same runaround they gave me and you can;t get your account back, and make sure you log the bug with whichever store as they are tracking the complaints to decide if they will pull the game now because of the issue being non resolvable. Hopefully this does not happen to you and you get to continue your game like I did not. Best of luck to you.

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        • #5
          BTW, I am sure they will remove my posts, it looks like admins are removing them because I am suggesting something they do not like and they are trying to cover an issue up, already had a number of posts deleted with this issue in it....

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          • #6
            It's been a few weeks. Any update?

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