Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
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Please make sure to stay updated on these rules by reviewing this page from time to time.


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Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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Rule 3: Respect the forum purpose and structure
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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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Rule 7: Do not spam
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
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Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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This needs to be fixed NOW!

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  • This needs to be fixed NOW!

    I recently sent some attacks out of my second city which is my non food resource city where I attack from. When I won all the battles and my marches returned 100k tier two troops were magically gone along with the knight the led the attack. I refresh the app to see the knight is back but I am missing 100k tier two troops still. Also I then go to try to transport and I cannot perform the action because my march information does not match. I have tried every action in my rally point in all different combinations and it will not allow me to do anything reinforce, transport, reassign.... NOTHING. THIS NEEDS TO BE FIXED NOW. I pay for gems and now I cannot farm for resources to build troops, nor can I transport resources out of my second city to build troops in my first. If this doesnt get fixe very soon I might as well stop playing because I literally can do nothing. My name is sirjeff in percival26. If this goes on for any period of time I will expect serious reimbursement for lost time and resources if I get attacked because I am over my limit. Thank you and please tell me you will fix this now. Oh and I have already submitted a ticket.

  • #2
    Oh and also my vice chancellor lost 100k tier threes because we could not coordinate attacks because my rally point would not work!

    Update... It appears to have fixed itself, but I seriously expect reimbursement of my alliance mates troops he lost them because of this bug and we would have attacked together which would have eliminated this loss had my rally point not been bugged. Lebowski percival26 is his name.


    • #3
      Thanks for the post. Generally it may take some time for your account to update and for your Troops to return to your City from a March. I'm glad to hear that they have since returned over time. Please wait back from Customer Support regarding individual assistance on your account.


      • #4
        Originally posted by Jennifer View Post
        Generally it may take some time for your account to update and for your Troops to return to your City from a March.
        It may take some time for the troops to return, but the error that the OP described is not normal. I get the same error, have reported it to customer support and it is still occurring. I have dealt with the error twice today and once yesterday. Last week at least three times. Really would like to see some progress on this one. I don't ask for any sort of reimbursement, but please let's fix it.


        • #5
          Well when your alliance mate looses 100k t3s because you can't send out your t1 and t2s makes it very upsetting. I could have minimized losses by sending in two waves of lower tier troops first, but instead of that we loose 100k tier 3 troops.... Not good not good at all. Oh and something similar happened later when I tried to reinforce another one of our players and they got zeroed as a result as well. Yesterday was a bad day for kabam and a great day for bugs in our alliance.