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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

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- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
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- Keep off-topic posts in the off-topic forum.
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- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
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- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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AT&T Iphone 6 plus only works on wifi

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  • AT&T Iphone 6 plus only works on wifi

    Why can't I play this game on cellular data??? What is wrong with your game Kabam!?!?!

  • #2
    I've seen people blame things on Kabams system, but your issue takes the cake. I'm not sure I've ever heard of anyone not Being able to play off wifi. But for all we know your issue might be on Kabams end.


    As I write this, I'm off wifi. Try restarting your phone, or get a better carrier for your phone and take a deep breath dude.

    Comment


    • #3
      Is your game not loading?

      Are you getting error codes? Fey-tricky?

      Comment


      • #4
        It is happening to me as well, I upgraded from the IPhone 5 to the iPhone 6 plus and it will not let me on unless I am on wifi. I have of course tried closing the app, deleting the app and turning off my phone. I also have tried turning off cellular data and normal data. No luck.
        Balance CBD (Amazon.com ripoff/scam)

        Comment


        • #5
          AT&T Iphone 6 plus only works on wifi

          Hey Kabam, your loosing my money. I can't play at work because for some reason I can only play on wifi! Help me spend my money on you guys, fix this!
          Balance CBD (Amazon.com ripoff/scam)

          Comment


          • #6
            Same thing on my AT&T iPhone 5

            Comment


            • #7
              I too am having the same trouble on my att iPhone 5. Only works on wifi. No error message. Just gives you the retry for network connection issue. Every other app works on mobile data. Not KOC.

              Comment


              • #8
                I play on 3G exclusively and it works perfict.

                Comment


                • #9
                  3G is not the same as 4G...
                  Balance CBD (Amazon.com ripoff/scam)

                  Comment


                  • #10
                    Still cant log in on cellular data

                    This is 3 days writing on the forum, also 6 days unable to load KoC on cellular data. It's not the carrier for those who believe it is. I have contacted my company and all is running correctly on their end so thus it has to be on kabams end. I am in LTE at all times when not on wifi. Kabam this is absolutel ridiculous now please fix it and stop ignoring us.
                    I am running on an iPhone 5 fully updated and all my apps and data usages work and are enabled accept for YOUR APP!!
                    DeadlyCAMELOT
                    Tristan130
                    mychaturbate

                    Comment


                    • #11
                      Hello everyone,

                      I'm sorry to hear that you are experiencing issues accessing the game via cellular data. We have tested this on an iphone 4s with 3G cellular data and are unable to reproduce this issue. You may want to check with your service provider to see if you have reached your billing cycle's data limit. I would also recommend checking to see if cellular data is enabled for the app, to do this go to Systems --> Cellular, then scroll down to "Use Cellular Data For:" and look for our App.

                      Please let me know if you are still experiencing issues!

                      Comment


                      • #12
                        Unable to open

                        Read in my prior post on the thread. I am playing in LTE, data limit nowhere near reached, already contacted my carrier support and there are no issues on their end. I play on an iPhone 5 and only have the option on LTE data service and YES my data is enabled. Also it's just your app of KoC that will not open. Please check again with the following curriculum I have noted above again.
                        DeadlyCAMELOT
                        Tristan130
                        mychaturbate

                        Comment


                        • #13
                          Originally posted by Kanoona View Post
                          Hello everyone,

                          I'm sorry to hear that you are experiencing issues accessing the game via cellular data. We have tested this on an iphone 4s with 3G cellular data and are unable to reproduce this issue. You may want to check with your service provider to see if you have reached your billing cycle's data limit. I would also recommend checking to see if cellular data is enabled for the app, to do this go to Systems --> Cellular, then scroll down to "Use Cellular Data For:" and look for our App.

                          Please let me know if you are still experiencing issues!
                          Hello. Yes I am still having the same issue. I am out of data. In fact my billing cycle started 4 days ago. I was able to get to wifi a few hours ago and get on the game. It worked fine. Others have confirmed that they have contacted their mobile providers. The providers confirmed this issue is not on their end.
                          For me this started this morning. I was using my app as recently as yesterday afternoon on 4G and LTE. This morning it wouldn't work. It hasn't worked at all today except when I was at home near my wifi.

                          Please fix this. I haven't made any updates to my phone or the app in the last 7 days.

                          Comment


                          • #14
                            Wait, did I get that right? A GM playing on a 4S with 3G? Do any of you guys even test your product on current technology for compatibility? We are telling you there are issues with your product and we get "it works for me", do some testing on newer devices that run LTE.
                            Balance CBD (Amazon.com ripoff/scam)

                            Comment


                            • #15
                              Right now I have AT&T LTE (2 out of 5 circles) on my iPhone 5S. Facebook works. Echofon for twitter works. Candycrush works. My WatchESPN app works. Safari works. Everything but KOC works.

                              As far as steps to recreate it, all I am doing it opening the app to run. The black screen with KABAM opens then goes to the loading screen with Arthur and his knights with the swords in the middle. After the blue bar loads so far (just past halfway) it pauses and doesn't progress any further. Then I get the pop up from Queen Morgause saying "Curses! There was a network error. Please retry." I click retry and it pops up again immediately. Hit retry and nothing happens. It goes away but it doesn't progress. After a few minutes the polio returns.

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