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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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App not opening

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  • #1

    App not opening

    I have an android tablet and the app worked fine until this morning now it just wont open... looks like it updated to 17.4.0 last night but now when I click to open it flashes black for a second then just returns to my home screen... anyone else having issue or know how to fix this? so apparently this is due to an update on my tablet... kabam fix your shyt... tablet is HP 7 android version 4.1.2
    Tags: None
  • #2
    bump... kabam fix this

    Comment

    • #3
      How are you so lucky..

      Comment

      • #4
        Have you cleared data and redownload it?

        Comment

        • #5
          yes I have tried everything... I cleared cache, no luck. I cleared data, no luck. I uninstalled the reninstalled, no luck. I even reset my tablet to factory defaults... still no luck. I have seen a few people now saying with recent update its not working on their device. Kabam sent me an email about my internet connection because they obviously cant even be bothered to read a ticket... the death of this game will be their support staff for sure... this game has the worst support I have ever seen.

          Comment

          • #6
            Same problem updated v17.4.0 now game wont open just goes back to home screen

            Comment

            • #7
              Oh no! We are sorry you guys are having opening issues with the game.

              Please provide the bug you are experiencing with the following template so it's easier for the dev. team to read and get to the bottom of it:


              Bug Report Template

              Bug Description:

              Steps to Reproduce:

              Username & World:

              Device(s) Bug occurred on:

              Screenshot of the error message:

              Comment

              • #8
                there is no way to really give a great bug report on this...

                I have an HP 7 tablet with android version 4.1.2

                game worked fine until game version 17.4 was released

                name in game is eatit

                world playing in is 133

                I cannot even open the app... it starts to open and before it even gets to the kabam splash screen the app closes and returns to home screen

                I can open and play another kabam game(divine might) on same tablet without issue

                support sent me a bull crap answer saying make sure my internet connection is good and closed my ticket... big suprize unhelpful support... it even said right in my ticket that I am an IT professional so please don't give me a lame excuse like my internet connection. does support even read tickets?

                Anyhow I am thankful that someone actually responded here. If there is more info you need let me know though I have provided as much as I can already as there is no error message and I CAN'T OPEN THE APP... also the app does work on my phone from the same wifi connection just in case that was going to be the go to answer...

                Comment

                • #9
                  I understand it being difficult to put it in an elaborate bug report, but you did it! Thanks! I really needed your account info to send to the dev. team because the first posts were missing it, as well as the template is so much easier to read then paragraphs.

                  I'll submit the issue to the dev. team tonight. Thanks for getting back to us so fast.

                  Comment

                  • #10
                    app not opening

                    after updating v17.4,0 on my motorola razr i mobile phone ( android ) the game will not open screen goes black with camelot logo on top then just goes back to my home screen on the phone before update game worked fine my username is mordrid world is hengist125 there is no error message as game wont open my internet is working ok my phone memory is good everthing was ok till update please sort as soon as possible as i like playing this game if u need anymore information please message back thank you

                    Comment

                    • #11
                      My app is not opening now. Since the great daily start I force restarted the app and now it won't open at all. I have deleted and downloaded the app many times. I am on my iPhone 5.
                      Game name is DeadlyCAMELOT
                      World is Tristan130
                      mychaturbate

                      Comment

                      • #12
                        Woo finally after over 9 hours im able to get on........ Really kabam.....
                        mychaturbate

                        Comment

                        • #13
                          Kabam you are losing money on this as we speak... I would have bought a bunch of gems for tourneys going on atm...

                          Comment

                          • #14
                            Ok so here I am again.... The app won't open. I have figured out that kingdoms of camelot won't open while I am not on my wifi at home. However, all my other apps and the net works, obviously I hope since you see I am here on the forum. So there is either a network issue on your end or something a bit deeper. I was playing the 1 token madness and was going to continue while I was away from home, but I can't since the app does not open anymore while I'm not on wifi. I would say I would like to be compensated, however I know it's a joke to even ask that from you kabam. I guess it's time for me to find another game to play since you can't keep the network issues and glitches under control.
                            DeadlyCAMELOT
                            Tristan130
                            mychaturbate

                            Comment

                            • #15
                              still cannot open game

                              hello please reply its been 4 days i still cant open the game ive sent 2 customer support forms still no news please sort this as soon as thank u

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