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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

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Is Kabam recording the iphone serial number now?

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  • Is Kabam recording the iphone serial number now?

    My friend installed the app a while ago and played for a few days on a guest account. He now wants to restart in the same world, but under the beginner protection. He has deleted the app and re-installed it yet when he starts the app it logs him back into the same guest account and world data.

    I even tried logging into my Kabam ID account on his phone, which i thought might reset his data, but when he re-installed the app it again started in the same old guest account.

    Is this a bug in the new version not deleting its data, because it never used to do this, or is Kabam now recording the iphone serial number when you start the app, which I thought was against Apples terms of service.

  • #2
    Originally posted by Noob_58HLZ62 View Post
    My friend installed the app a while ago and played for a few days on a guest account. He now wants to restart in the same world, but under the beginner protection. He has deleted the app and re-installed it yet when he starts the app it logs him back into the same guest account and world data.

    I even tried logging into my Kabam ID account on his phone, which i thought might reset his data, but when he re-installed the app it again started in the same old guest account.

    Is this a bug in the new version not deleting its data, because it never used to do this, or is Kabam now recording the iphone serial number when you start the app, which I thought was against Apples terms of service.
    It's always been like that. Not sure if it is a result of Kabam using the UDID or not. Or whether certain data files are just not removed when the app is deleted.

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    • #3
      It hasnt always been like that. I deleted the app a month ago then when i re-installed it i had to go through the help part at the start before I could enter my Kabam ID and restore my account.

      So, either in this new app they have messed up the delete data when you delete the app or they are recording the UDID, which I have checked, is against Apples TOS.

      This needs to be looked at by Kabam Technical Support.
      CBD oil

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      • #4
        Can this thread be moved into Bugs and Known Issues by a Mod please.
        CBD oil

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        • #5
          Thanks for reporting this. I'll be sure to escalate this information to the engineers.
          From my understanding, Kabam does not track UDID or the iPhone Serial Number.

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          • #6
            Originally posted by Noob_58HLZ62 View Post
            It hasnt always been like that. I deleted the app a month ago then when i re-installed it i had to go through the help part at the start before I could enter my Kabam ID and restore my account.

            So, either in this new app they have messed up the delete data when you delete the app or they are recording the UDID, which I have checked, is against Apples TOS.

            This needs to be looked at by Kabam Technical Support.
            A quick search shows many people haing the same issue for many months.

            From last month: http://community.kabam.com/forums/sh...ghlight=itunes
            From March: http://community.kabam.com/forums/sh...ghlight=itunes

            Same issue. Delete app, reinstall but old game data is still there. Hence my statement it has always been like this.

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