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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Camelot not loading

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  • #1

    Camelot not loading

    I load the game and it goes through the bar of loading but when it hits the end instead of loading it crashes the app it's been like this for two days now
    Tags: None
  • #2
    alright, I deleted some apps made 2gb of space on my iphone, reset it... and still its not working kind of ridiculous seeing as i pay actual money for gems and i can not get any support.

    Comment

    • #3
      Troubleshooting Steps for issues while Loading the app

      Please make sure your iOS and game is updated to the latest version.

      1. Hard restart Turn your device Off/On and then try to load the app.

      2. Switching ‘Airplane Mode’ on and off.This resets your WiFi or 3G/4G connection and can directly address the issue you are experiencing. To do so, exit the Battle for the North app and tap on 'Settings' > 'Airplane Mode' (tap twice to turn it 'on' and 'off'). Then go back to the BFN app to complete theprocess.

      3. Turn off your 3G/4G connection and try to play only on Wi-Fi or vice versa.

      4. IF you have linked your account to Kabam.com and received your 75 Gems for doing so, please delete and re-install the app. You can delete the app by tapping and holding the BFN app icon until it jiggles, then tap the 'X.'Once you have re-loaded the app, you can access your account by doing the following: Enter the game > Tap on your player name > Tap the Settings Icon in the upper right hand corner > Kabam ID > Enter your Kabam e-mail and password

      5. If you are receiving a Network error and you have a Kabam account, make sure your password does not include any special characters ([email protected]#$%^&*). If you do, please go to this link to change your password: http://www.kabam.com/password_resets/new

      If you are still unable to log into your account after doing the above steps, please contact Support here:
      http://kabam.custhelp.com/app/ask/p/786


      In your ticket please include your answers to the following questions:
      1. Has this issue been occurring since the update?
      2. Which error message are you receiving?
      3. Have you tried logging into another device?

      Comment

      • #4
        Jennifer, i do all of this steps above, and continue receiving a fatal error

        I already open a ticket, but dont received an answer

        Nobody can help me?

        Thanks
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        Comment

        • #5
          Originally posted by Feraso25 View Post
          Jennifer, i do all of this steps above, and continue receiving a fatal error

          I already open a ticket, but dont received an answer

          Nobody can help me?

          Thanks
          I got it to work i just had to restore my phone completely from back up.

          Comment

          • #6
            Originally posted by Wilson954 View Post
            I got it to work i just had to restore my phone completely from back up.

            I do this wilson, but my lasted backup doen not bring the old version from the game, so the issue continue
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            Comment

            • #7
              @Feraso25, Check to see if your main account is located on a different World.
              Tap on your player name in the top left corner of the game and select the World Tab.
              Look for a "Return" button and see if you can find your main account.
              Keep trying different Worlds that say "Return" until you find your main account.

              Comment

              • #8
                but jen, how i will click on my name, if i cant login inside the game? when apopears my city, after 2 seconds appears a fatal error, i cant click in any option...you sayng using another account?
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                • #9
                  Well I'm going on my 5th day of this now all customer support does is give me a run around and the fatal error prevents any access to the in game menus so this is on Thier servers and not the players but Thier tech/support office seems like they don't know what Thier doing and after paying for gems and such it's really frustrating
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                  Comment

                  • #10
                    Oh my god lizzy, 5th day???

                    this is just my second and im desesperated!!!

                    I play in the Portuguese Server! and the crazy thing its that all my friends playng normally, all guys from my alliance, my wife etc. just I dont! the player that most pay for gems!!! its funny

                    you have the same problem as I have? I cant access the game, the game open, appears my city, and then, after 2 seconds (i dont click i nnotthing) appears a fatal error message.

                    Its very frustratinggg!!! I spent 400 US$ just in the last 20 days and I use my gems to go fast my city, and now my city its stoped! so does not make sense I spend my money!

                    I holp the engeniiers solve our problem, and get some bonus for us!!!

                    Thanks
                    best CBD oil

                    Comment

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