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Gold issue

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  • Gold issue

    My troop city makes 9k gold and hour. I set my marsh and he consumes 5k an hour. With simple math I should never lose gold unless I were to close and it is taken. However my gold continues to go down. It's like the production does not matter when u set the marsh. I've written in twice to customer service regarding the issue and they said the gold dynamic is working correctly. Can I get Soneone to actually monitor it and look at it.

  • #2
    Its a huge mystery. Same thing happens to me, in fact there was a thread on this very issue a few months ago, I tried searching for it using the above search bar to find out what the end results in that thread was, but I can not find it... Not sure why?

    Same EXACT issue simple math not adding up.

    For fast(er) results go to:

    http://community.kabam.com/forums/sh...t-a-bug-report

    Use the template there to report the issue on THIS thread.
    The more screenshots the merrier.

    Because that is the reply you will get from reply on this forum, or they will claim you probably got attacked and that's why you don't have the gold... Which we all know is not the case.

    Good luck,
    Pepp

    Comment


    • #3
      Oh yeah, make sure to include your ticket number(s) that you submitted.

      Comment


      • #4
        Originally posted by GreatWhite1 View Post
        My troop city makes 9k gold and hour. I set my marsh and he consumes 5k an hour. With simple math I should never lose gold unless I were to close and it is taken. However my gold continues to go down. It's like the production does not matter when u set the marsh. I've written in twice to customer service regarding the issue and they said the gold dynamic is working correctly. Can I get Soneone to actually monitor it and look at it.
        Do submit a proper bug template the same way as how the GMs posted the instructions. It's been happening since I've started playing 2 years back.

        Comment


        • #5
          Originally posted by Henry_G18 View Post
          Do submit a proper bug template the same way as how the GMs posted the instructions. It's been happening since I've started playing 2 years back.
          Thank you thats the way to get bugs posted and looked at faster.

          Comment


          • #6
            Gold bug report

            1-My gold goes down even when I should make more than consumption, make 9k, consume 5k

            2-I even popped a 12hr dove so no one would hit me, hold goes down. Lost over 500k in during the dove

            3-expected gold to gain

            4- gold was down quite substantially during dove.

            5- mordred51, GreatWhiteHope.

            6-iPhone 5

            7-recent complaint, 02713857

            Comment


            • #7
              Gold still going wrong way.

              So if I have no marsh set, my gold goes up 9k an hour like it's supposed to. As soon as I set a marsh it appears to negate the production and it just consumes gold.

              Maybe that helps.

              Comment


              • #8
                Kabam knows about this

                I have filed a ticket. It is also discussed as part of http://community.kabam.com/forums/sh...-or-open-issue later in the discussion. The answer I got on the forum was that Kabam has known about this and considers it trivial. Just repeating what I saw, but I believe it. I have a spreadsheet where I tracked this for a couple days. I have cases where gold inventory went down constantly with a positive net and other cases where gold when up with a negative net. But the worst is the random quantum jumps. These are what causes your knights to be unassigned.

                Comment


                • #9
                  Originally posted by Canadiank View Post
                  Thank you thats the way to get bugs posted and looked at faster.
                  In my experience, proper bug reports or tickets do not receive honest attention. The team member often uses delay tactics. One of the latest ones was to totally misread the ticket despite my using the proper format. And some tickets do not get responded to at all or not for days. Kabam puts the burden of proof on us and if you can't prove it, they usually don't replace the missing item despite the fact that these forums show these problems all happen and have a random component to them. It is unreasonable to expect that we will take screen shots of every move before and after.
                  And I have never played an online game with so many of these glitches. I can't play the game for half a day without a glitch stealing some asset or another - hourglasses, medals, troops, training items, and on and on.
                  Sorry Canadiank, but I am losing hope fast that Kabam is even trying to help.

                  Comment


                  • #10
                    Originally posted by Jackbv123 View Post
                    In my experience, proper bug reports or tickets do not receive honest attention. The team member often uses delay tactics. One of the latest ones was to totally misread the ticket despite my using the proper format. And some tickets do not get responded to at all or not for days. Kabam puts the burden of proof on us and if you can't prove it, they usually don't replace the missing item despite the fact that these forums show these problems all happen and have a random component to them. It is unreasonable to expect that we will take screen shots of every move before and after.
                    And I have never played an online game with so many of these glitches. I can't play the game for half a day without a glitch stealing some asset or another - hourglasses, medals, troops, training items, and on and on.
                    Sorry Canadiank, but I am losing hope fast that Kabam is even trying to help.
                    Yup I agree that they always waste our time and try to answer a non existent issue which wasn't even your issue in the first place. I sent in a ticket regarding campaign no longer giving out tokens even at chap 4 before kanoona released the information regarding campaign. I even explained at length that I understood that it's a chance and also what was the norm in campaign. What I got in response was a campaign and chance 101, and also telling me to post my feedbacks and ideas to forums. It's nothing but an insult.

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