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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
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- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
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- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
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Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
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Generally, BE NICE. There is nothing wrong with being nice to each other.
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I lost all of my progress

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  • #1

    I lost all of my progress

    Hi. I lost all of my progress, I reinstall the game but nothing happen. I search my domain put my id but I still playing with the new user account, I dont know if its because the new upgrade or what but I really want some solutions.
    Tags: None
  • #2
    Koc on mobile or KoC on Pc?
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    Comment

    • #3
      Originally posted by Aderik View Post
      Koc on mobile or KoC on Pc?
      Mobile, I play with my ipad
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      Comment

      • #4
        I still waiting for someone of kabam help me,I know that you dont give a you know what for the users problems but for cortesy I would like any of you say something to me
        https://royalcbd.com/product/cbd-gummies-25mg/

        Comment

        • #5
          Urgent Notice! Deleting the App will erase your previous player data. Do not Delete the App unless you already have your account linked to kabam.com. Also make sure you remember your Email and Password before doing so.

          http://kabam.custhelp.com/app/answers/detail/a_id/2843/kw/progress%20gone
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          Comment

          • #6
            Loss of progress

            I have had the exact same issue, the app screwed my iphone so had to reinstall it, doing this lost my data, but i was not worried about this as my account was linked to kabam...

            Logged back in and it has started me as a new user, I have browsed to my coords in game and my city is sat there... I would like access back to my cities please ASAP.

            It would be nice if these things just worked... dont release a new update with so many issues... it just screws it...

            Thanx in advance.

            Dead.
            go x scooters

            Comment

            • #7
              I have a kabam id, I reinstall the app like 3 times, but it keep showing me the same new user account, I can give you my kabam id so you can check on that I created it at the same time I started playing, im not dumb.
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              Comment

              • #8
                Same happened to me,

                If you know your email address and password for your Javan account.

                1. Launched the app and progress through the tutorial

                2. Select the level in the top left

                3. Select the cog icon in the top right

                4. Select Kabam ID, re-enter email and password and the app will re-link to you account.

                Tried and tested as I uninstalled and reinstalled the app thinking a reinstall would fix the issues.

                DDD
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                Comment

                • #9
                  Bloody iPhone predictive text,

                  Javan above is Kabam ID
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                  Comment

                  • #10
                    Originally posted by Deadbits View Post
                    I have had the exact same issue, the app screwed my iphone so had to reinstall it, doing this lost my data, but i was not worried about this as my account was linked to kabam...

                    Logged back in and it has started me as a new user, I have browsed to my coords in game and my city is sat there... I would like access back to my cities please ASAP.

                    It would be nice if these things just worked... dont release a new update with so many issues... it just screws it...

                    Thanx in advance.

                    Dead.

                    Sounds like your account may have just logged you on to a different World. You can switch back to your main world by locating your login name and clicking the box in the upper left hand corner of the game screen. Once you click onto your player name, you can locate a tab titled, "World". From this tab, you can select to return to your main world that you play in.

                    Hope this information was helpful! If you are still having issues with logging into your account, feel free to create a Support Ticket by clicking here.

                    Comment

                    • #11
                      Hi Jennifer and thanx for the reply.

                      Unfortunately I am in the correct world as I can see my cities sat there I have now used your link and created a ticket.

                      Thank you for your help

                      Dead.
                      go x scooters

                      Comment

                      • #12
                        Originally posted by DastardlyDeadlyDeeds View Post
                        Same happened to me,

                        If you know your email address and password for your Javan account.

                        1. Launched the app and progress through the tutorial

                        2. Select the level in the top left

                        3. Select the cog icon in the top right

                        4. Select Kabam ID, re-enter email and password and the app will re-link to you account.

                        Tried and tested as I uninstalled and reinstalled the app thinking a reinstall would fix the issues.

                        DDD
                        That didnt work to me, They keep showing me a new user village. Thanks for the answer you are the only want that give me something, because all the people form kabam dont help me at all
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                        Comment

                        • #13
                          Sorry to hear that, hope you get it sorted out.
                          https://royalcbd.com/product/cbd-gummies-25mg/

                          Comment

                          • #14
                            Originally posted by Jennifer View Post

                            Sounds like your account may have just logged you on to a different World. You can switch back to your main world by locating your login name and clicking the box in the upper left hand corner of the game screen. Once you click onto your player name, you can locate a tab titled, "World". From this tab, you can select to return to your main world that you play in.

                            Hope this information was helpful! If you are still having issues with logging into your account, feel free to create a Support Ticket by clicking here.
                            I had a good city and everything on my iPhone then I logged in to kabam and it started me over, I searched the world I was in my cities still exist but I can't play them, please help. I was in vastriel57 (English), my ID was Battlelover91 and my city is at 84,411 (Dane)

                            Comment

                            • #15
                              I have the same problem. I have emailed Kabam through the app 2 times and have yet to hear anything back. It started me over as a new user. I can still see my city on the map but its not tied with my account anymore for some reason. I hope someone reads this and can help or I hear from them through email.

                              Comment

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