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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

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SET RULES

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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
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Rule 5: Respect the audience
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I lost all of my progress

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  • I lost all of my progress

    Hi. I lost all of my progress, I reinstall the game but nothing happen. I search my domain put my id but I still playing with the new user account, I dont know if its because the new upgrade or what but I really want some solutions.

  • #2
    Koc on mobile or KoC on Pc?
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    Comment


    • #3
      Originally posted by Aderik View Post
      Koc on mobile or KoC on Pc?
      Mobile, I play with my ipad
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      Comment


      • #4
        I still waiting for someone of kabam help me,I know that you dont give a you know what for the users problems but for cortesy I would like any of you say something to me
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        Comment


        • #5
          Urgent Notice! Deleting the App will erase your previous player data. Do not Delete the App unless you already have your account linked to kabam.com. Also make sure you remember your Email and Password before doing so.

          http://kabam.custhelp.com/app/answer...rogress%20gone
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          Comment


          • #6
            Loss of progress

            I have had the exact same issue, the app screwed my iphone so had to reinstall it, doing this lost my data, but i was not worried about this as my account was linked to kabam...

            Logged back in and it has started me as a new user, I have browsed to my coords in game and my city is sat there... I would like access back to my cities please ASAP.

            It would be nice if these things just worked... dont release a new update with so many issues... it just screws it...

            Thanx in advance.

            Dead.
            go x scooters

            Comment


            • #7
              I have a kabam id, I reinstall the app like 3 times, but it keep showing me the same new user account, I can give you my kabam id so you can check on that I created it at the same time I started playing, im not dumb.
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              Comment


              • #8
                Same happened to me,

                If you know your email address and password for your Javan account.

                1. Launched the app and progress through the tutorial

                2. Select the level in the top left

                3. Select the cog icon in the top right

                4. Select Kabam ID, re-enter email and password and the app will re-link to you account.

                Tried and tested as I uninstalled and reinstalled the app thinking a reinstall would fix the issues.

                DDD
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                Comment


                • #9
                  Bloody iPhone predictive text,

                  Javan above is Kabam ID
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                  Comment


                  • #10
                    Originally posted by Deadbits View Post
                    I have had the exact same issue, the app screwed my iphone so had to reinstall it, doing this lost my data, but i was not worried about this as my account was linked to kabam...

                    Logged back in and it has started me as a new user, I have browsed to my coords in game and my city is sat there... I would like access back to my cities please ASAP.

                    It would be nice if these things just worked... dont release a new update with so many issues... it just screws it...

                    Thanx in advance.

                    Dead.

                    Sounds like your account may have just logged you on to a different World. You can switch back to your main world by locating your login name and clicking the box in the upper left hand corner of the game screen. Once you click onto your player name, you can locate a tab titled, "World". From this tab, you can select to return to your main world that you play in.

                    Hope this information was helpful! If you are still having issues with logging into your account, feel free to create a Support Ticket by clicking here.

                    Comment


                    • #11
                      Hi Jennifer and thanx for the reply.

                      Unfortunately I am in the correct world as I can see my cities sat there I have now used your link and created a ticket.

                      Thank you for your help

                      Dead.
                      go x scooters

                      Comment


                      • #12
                        Originally posted by DastardlyDeadlyDeeds View Post
                        Same happened to me,

                        If you know your email address and password for your Javan account.

                        1. Launched the app and progress through the tutorial

                        2. Select the level in the top left

                        3. Select the cog icon in the top right

                        4. Select Kabam ID, re-enter email and password and the app will re-link to you account.

                        Tried and tested as I uninstalled and reinstalled the app thinking a reinstall would fix the issues.

                        DDD
                        That didnt work to me, They keep showing me a new user village. Thanks for the answer you are the only want that give me something, because all the people form kabam dont help me at all
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                        Comment


                        • #13
                          Sorry to hear that, hope you get it sorted out.
                          https://royalcbd.com/product/cbd-gummies-25mg/

                          Comment


                          • #14
                            Originally posted by Jennifer View Post

                            Sounds like your account may have just logged you on to a different World. You can switch back to your main world by locating your login name and clicking the box in the upper left hand corner of the game screen. Once you click onto your player name, you can locate a tab titled, "World". From this tab, you can select to return to your main world that you play in.

                            Hope this information was helpful! If you are still having issues with logging into your account, feel free to create a Support Ticket by clicking here.
                            I had a good city and everything on my iPhone then I logged in to kabam and it started me over, I searched the world I was in my cities still exist but I can't play them, please help. I was in vastriel57 (English), my ID was Battlelover91 and my city is at 84,411 (Dane)

                            Comment


                            • #15
                              I have the same problem. I have emailed Kabam through the app 2 times and have yet to hear anything back. It started me over as a new user. I can still see my city on the map but its not tied with my account anymore for some reason. I hope someone reads this and can help or I hear from them through email.

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