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Wheel of misfortune is overcharging

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  • Wheel of misfortune is overcharging

    On stormlands 113, wheel of fortune has cost either 9 or 10 gems the last few days. Yet if you have lunete tokens the wheel is trying to make you use 4 tokens to spin it. Item description of token clearly states that it's used for one spin on the wheel of fortune not 4.

  • #2
    Thanks for reaching out to us, we've corrected the item description to avoid inconsistencies like this in the future.

    Comment


    • #3
      Originally posted by Kanoona View Post
      Thanks for reaching out to us, we've corrected the item description to avoid inconsistencies like this in the future.
      So do I understand correctly that it's now going to cost multiple lunette tokens? Instead of honoring the description of the item (it was always good for one spin) you just change it? I bought a good amount of these last wheel because there was a special on them... Good to know after I spend my money the value is getting decreased if it's gonna start costing 3-4 per spin

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      • #4
        And I bought a good amount because one token equaled one spin. U didn't need 3-4 tokens per spin like for madness. Disappointed yet again... That is if I'm reading this correctly if not my apologies

        Comment


        • #5
          I bought 1600 gems worth of super lunete token chests. Won 425 tokens. The wheel of fortune was 10 gems a spin but because you decided to rip us off and change item description I now get 106 spins instead of 160 I could have gotten with the 1600 gems. Thanks once again for sticking it to us kabam. So glad I take screenshots of everything.

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          • #6
            Originally posted by Noob_5JVNMJL View Post
            And I bought a good amount because one token equaled one spin. U didn't need 3-4 tokens per spin like for madness. Disappointed yet again... That is if I'm reading this correctly if not my apologies
            Other regions such as EU's wheel games sometimes cost more than one token, which is what the OP was referring to. We changed it so that it will not be misleading for those players.

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            • #7
              Sometimes is one thing Kanoona. I've seen it cost 2 tokens for a 20 gem spin of the wheel before, but 4 tokens for a 10 gem spin is ridiculous. I will just sit on them until you all mess up the spin cost of the wheel. Or an excellent case to be reimbursed by iTunes, since you openly admitted changing the item description after I purchased them.

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              • #8
                Originally posted by Taberius View Post
                Sometimes is one thing Kanoona. I've seen it cost 2 tokens for a 20 gem spin of the wheel before, but 4 tokens for a 10 gem spin is ridiculous. I will just sit on them until you all mess up the spin cost of the wheel. Or an excellent case to be reimbursed by iTunes, since you openly admitted changing the item description after I purchased them.
                North America and eu worlds are diff mate. If you are in a non English world run by the eu team they have diff discriptions for items then north America servers.

                Comment


                • #9
                  Originally posted by Taberius View Post
                  Sometimes is one thing Kanoona. I've seen it cost 2 tokens for a 20 gem spin of the wheel before, but 4 tokens for a 10 gem spin is ridiculous. I will just sit on them until you all mess up the spin cost of the wheel. Or an excellent case to be reimbursed by iTunes, since you openly admitted changing the item description after I purchased them.
                  You are welcome to submit a ticket to support if you would like a refund. They will be more than happy to assist you with this matter.

                  Comment


                  • #10
                    Originally posted by Canadiank View Post
                    North America and eu worlds are diff mate. If you are in a non English world run by the eu team they have diff discriptions for items then north America servers.
                    95% of the people playing on stormlands are English speaking. Either from Australia, United Kingdom, Canada, or the United States. Everything is in English so I don't understand why we fall under the non English EU game team. Maybe that's why the things we need fixed for the server to survive isn't being done, our game team doesn't speak English.

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                    • #11
                      Is there a thread that has all the different rules for us English speaking people in a non English server?

                      Comment


                      • #12
                        Originally posted by Kanoona View Post
                        You are welcome to submit a ticket to support if you would like a refund. They will be more than happy to assist you with this matter.
                        Thomas, payment specialist, just informed me all payments are final and that I have been kascam'd once again.

                        Comment


                        • #13
                          I experienced this once when they first started giving out Lunete tokens, the wheel started charging more tokens. I was stupid to play a few times on 2-3 tokens even though the gem price is still the same but tokens was devalued. Didn't think of going to support to ask for reimbursement though. I'll take note of this the next time it happens.

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                          • #14
                            Please explain the lunacy of this. I just took a screenshot of the wheel of fortune showing the cost is 9 gems yet at the bottom left it shows I have 425 lunete tokens. Guessing another rule in the EU realms is your not allowed to use tokens sometimes?

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                            • #15
                              Like the wheel wasn't already a big enough scam you pull something like that!!!! Shame on Kabam. Disgusting.

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