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The famous glitch where city is open or no marshall

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  • Henry_G18
    replied
    Originally posted by Ty1erDurden View Post
    I had this twice in seven days. The first time, i thought maybe it was my fault, but the second time i am sure that it was a glitch. I had frequently found my city unmarshalled but never had i been attacked during that time. The first time i was set up for a friend to hit me and i was not marshalled. The interesting thing is, my city makes more gold than my knight consumes and i always drop 20k in from a peons pack to boot. The second time i was zeroed, i killed 4700 troops to my 400k. It wasn't the loss of troops that upset me, it was the ratio and that i should have gotten more kills and i should have gotten a better tk tourney prize. I would just like to know whats going on with this.
    There is a significant issue with the faulty game mechanics of how gold is produced and consumed. When I first started playing I had a net gold income as well but kept finding that my city has 0 gold everytime I log in. I complained to support and they gave me 50mil gold. That was 1 year + ago. If you're still having the same issue then we can all see how far they've come in fixing bugs.

    Leave a comment:


  • Henry_G18
    replied
    Originally posted by Paladar View Post
    A few days ago I logged on to check my account and found that I had been zeroed. My city had been open and I had closed it before I went to bed. I didn't assign a marshal because I didn't have gold, so that is why I closed my city. I lost every single one of my troops. I have talked to Kabam and ITunes about wanting refunds or at least getting my troops back. I'm still fighting this fight to at least get some of my troops back, even if it feels like a losing cause. If anyone else is in my boat (and I know there are) I don't know if you've posted in here yet, but if you've had the same problem that I have then I say you write here in the forums and at least try to get something back of what you lost. Because so far I have gotten nothing back at all. Good luck and good gaming to you all.

    Paladar
    Horsa11
    Oh yes! There's plenty of people in your boat and I'm one of them. Try as hard as you might with support cause even with furnishing everything they've asked for, you would still get trolled and at most be compensated maybe 15-20% of your lost might. iTunes would be the better way. They are more understanding and would be of better help.

    Leave a comment:


  • tempicek
    replied
    Originally posted by Ty1erDurden View Post
    I had this twice in seven days. The first time, i thought maybe it was my fault, but the second time i am sure that it was a glitch. I had frequently found my city unmarshalled but never had i been attacked during that time. The first time i was set up for a friend to hit me and i was not marshalled. The interesting thing is, my city makes more gold than my knight consumes and i always drop 20k in from a peons pack to boot. The second time i was zeroed, i killed 4700 troops to my 400k. It wasn't the loss of troops that upset me, it was the ratio and that i should have gotten more kills and i should have gotten a better tk tourney prize. I would just like to know whats going on with this.
    From your description it sounds like you ran into the two glitches of losing gold and unmarshalling not being shown. That's my guess anyway. I'll post more here: http://community.kabam.com/forums/sh...en-issue/page3

    Leave a comment:


  • Ty1erDurden
    replied
    open glitch

    I had this twice in seven days. The first time, i thought maybe it was my fault, but the second time i am sure that it was a glitch. I had frequently found my city unmarshalled but never had i been attacked during that time. The first time i was set up for a friend to hit me and i was not marshalled. The interesting thing is, my city makes more gold than my knight consumes and i always drop 20k in from a peons pack to boot. The second time i was zeroed, i killed 4700 troops to my 400k. It wasn't the loss of troops that upset me, it was the ratio and that i should have gotten more kills and i should have gotten a better tk tourney prize. I would just like to know whats going on with this.

    Leave a comment:


  • GreatWhiteHope5
    replied
    Submit, wait....

    Wait....

    Wait....

    Get a template response from Kabam.

    Leave a comment:


  • Canadiank
    replied
    Can you please submit your bug in this template
    http://community.kabam.com/forums/sh...t-a-bug-report
    It will make it faster and easier to investigate.

    Leave a comment:


  • ppk 17
    replied
    Just get your money back. That is a leverage you have as a gemmer.
    Unlike me, Im prepared for the worst that I'll get no compensation for the stuck city over a month. Im still trying to close my 500 trophies gap to gem, and I may not make it because of that.

    Leave a comment:


  • Noob_5JVNMJL
    replied
    Originally posted by GreatWhiteHope5 View Post
    Don't kniw what u lost but I'm sure you will get forwarded to "the game team" you will wait a while the. U will get a letter about how a marsh works and gold management.

    They won't help you from Kabam. They will tell you it's unfair, they will give you the run around and you will get frustrated and quit. (Wait that's me)

    iTunes on the other hand is much easier to deal with because of the amount of complaints about Kabam.

    You could also file a complaint with the BBB in San Francisco abd join thaf ever increasing list.

    Best of luck. Don't keep your hopes high.
    I wouldn't bother with the BBB, I've tried that befre, they give kabam 2-3 weeks to reply, kabam waits until the very last day and then sends their same generic useless message. Only difference is that the BBB is forwarding the worthless mail instead of getting it straight from kabam... Itunes is the way to go, have also had to deal with them (after no help through bbb) had refund within an hour or two

    Leave a comment:


  • GreatWhiteHope5
    replied
    Also u can try to mess a game mod, but I've done that two times in past couple days, no response. So that's also a gamble, but based on my experience that Won't get you very far either.

    Leave a comment:


  • GreatWhiteHope5
    replied
    Don't kniw what u lost but I'm sure you will get forwarded to "the game team" you will wait a while the. U will get a letter about how a marsh works and gold management.

    They won't help you from Kabam. They will tell you it's unfair, they will give you the run around and you will get frustrated and quit. (Wait that's me)

    iTunes on the other hand is much easier to deal with because of the amount of complaints about Kabam.

    You could also file a complaint with the BBB in San Francisco abd join thaf ever increasing list.

    Best of luck. Don't keep your hopes high.

    Leave a comment:


  • Guest's Avatar
    Guest started a topic The famous glitch where city is open or no marshall

    The famous glitch where city is open or no marshall

    A few days ago I logged on to check my account and found that I had been zeroed. My city had been open and I had closed it before I went to bed. I didn't assign a marshal because I didn't have gold, so that is why I closed my city. I lost every single one of my troops. I have talked to Kabam and ITunes about wanting refunds or at least getting my troops back. I'm still fighting this fight to at least get some of my troops back, even if it feels like a losing cause. If anyone else is in my boat (and I know there are) I don't know if you've posted in here yet, but if you've had the same problem that I have then I say you write here in the forums and at least try to get something back of what you lost. Because so far I have gotten nothing back at all. Good luck and good gaming to you all.

    Paladar
    Horsa11
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