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Knights not registering

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  • Knights not registering

    I've played in vort17 since it opened and never really had any issues. However, last week is arranged a battle with a friend. Spent weeks forging the sacred gear, he hit me... Oh knight didn't register. Emailed kabam.. Standard "we don't believe you response". I put it down to a one off then over the next 8 days it has happened on 5 seperate occasions. I've lost over 1.1 billion might, kabam closed the case, any subsequent tickets have been met with the "duplicate" response. Seriously, this has cost me a lot of money and now I can't even open my city for battle incase I'm zeroed in a couple of hits. Unfortunately I have been forced to go to iTunes with this and I will probably have to quit this game that I have and do still thoroughly enjoy.

  • #2
    Originally posted by cogster View Post
    I've played in vort17 since it opened and never really had any issues. However, last week is arranged a battle with a friend. Spent weeks forging the sacred gear, he hit me... Oh knight didn't register. Emailed kabam.. Standard "we don't believe you response". I put it down to a one off then over the next 8 days it has happened on 5 seperate occasions. I've lost over 1.1 billion might, kabam closed the case, any subsequent tickets have been met with the "duplicate" response. Seriously, this has cost me a lot of money and now I can't even open my city for battle incase I'm zeroed in a couple of hits. Unfortunately I have been forced to go to iTunes with this and I will probably have to quit this game that I have and do still thoroughly enjoy.
    Is this happening while you are offline? Are ?you taking your knight off marshal a lot?

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    • #3
      My marshal is never moved. I sometimes change gear. I've not been offline when it happened always, awaiting the attack, have knowledge of the incoming, therefore certain my marshal is on duty. However, when I read the report it has not provided the protection it should.

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      • #4
        The guy attacking me and I were actually whispering each other as the attack was happening as we'd arranged it. He then whispered me to say close as my marshal wasn't on duty, I didn't believe him as I had took a screenshot before hand so knew it was on. Unfortunately it just didn't work, thanks to his honesty I was able to salvage some might and close before anyone else hit me. I've plenty of evidence if all this but I'm getting nowhere with support.

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        • #5
          Just a shot in the dark: do you know that when your knight unassigns, the game doesn't know about it and still shows as assigned? Only way to find out if your marshal is there is to try unassign him (it shows an error) or restart the app.

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          • #6
            Originally posted by tempicek View Post
            Just a shot in the dark: do you know that when your knight unassigns, the game doesn't know about it and still shows as assigned? Only way to find out if your marshal is there is to try unassign him (it shows an error) or restart the app.
            Ya that happens when you run out of gold. You have to refresh your game after this. As it will jot even let you unassign you get a error message.

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            • #7
              I don't wish to sound rude but I've been playing this game since vort 17 opened. I've had this occur to me zero times since then until the last 2 weeks, it has happened 5 times. I'm tired of kabam and others saying this or that.. My fault in other words. It is not my fault. Another guy in my alliance had this happen yesterday. Kabam already have him some troops back. I have yet to receive anything in terms of either an answer or anything else. I refuse to open my city any more, therefore I'm at a disadvantage in competitions. I've spent thousands of pounds over the years and never had an issue like this before. I'm at a loss!!

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