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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Language changed

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  • Serx
    replied
    Bors41 again English...how many months we have to wait until a fix!?

    Leave a comment:


  • Cyberlolo
    replied
    Hello,

    This afternoon (25/07/14), everything went back to normal.

    Leave a comment:


  • Cyberlolo
    replied
    Hello,

    In addition, to give you a clue : here an example of what we have :

    In the Event center, we can read :

    "Tournoi de puissance" - "Event ends in xx h yy. The dialog begins with "Tournoi de puissance, Gagnez 10 coffres Coup Droit... - Events end in". The rest of the dialog is in english.
    or
    "Tournoi flash de troupes" - "Event over. You didn't win a prize". Same symptoms

    A nice mix !
    The Get gems button is named "Get Gems", not "Obtenez plus".

    All items are written in english (Name, definition, Buy... button)

    etc...

    Leave a comment:


  • Cyberlolo
    replied
    Hello,

    For more than 3 days, Pellinore 14 (French)'s interface is in English ! A lot of players are angry (understand a lot of players among the ones not leaving, not on holydays, not speaking english)

    Leave a comment:


  • Serx
    replied
    Originally posted by Cyberlolo View Post
    Weird ! Have you ever heard about non-regression tests ? It's a fundamental basis of developper work. It let us understand that some fixed bugs could reappear. Frightening.

    We are suffering of a lot of little bugs never fixed.
    We are sufferinig of a major bug : troops on the wall & unmarshalled not fixed since months.
    We are suffering of a lack of players in many worlds & you take many months to discuss about world fusion.
    We are suffering of too many competitions to destroy uselessly troops for poor gifts.
    We are suffering of 999 gems promotions with a unfair random picker giving always the smallest prize.
    We are suffering of lake of information on delivered new fuctions, troops, etc.
    We are suffering of a major security hole, receiving weekly in-game mails to buy cheaper gems, letting us think that the hole is also used to had troops, chests, etc.
    We are laughting at you when reading game translations with a lot of errors.

    And your engineers missed a small non-regression test... Are you kidding ?

    I do not want to point this at you, Kanoona, but all of that does not seem very serious.
    If you want us to continue p(l)aying, give us the quality we paid for. Please.
    And don't forget the lack off costumer service and forum on European servers and forum. Give them a touch kanoona, euro players post here because GM never respond people on the euro forum, and this issue happens only on non English servers

    Leave a comment:


  • Cyberlolo
    replied
    Originally posted by Kanoona View Post
    I'm sorry that you guys are experiencing this again. I can certainly understand your frustrations when it comes to a language changing randomly within the game.

    Please keep in mind that the previous time this was reported was in February and we have had several updates since then. Each time the engineers fix or change parts of a program there is unfortunately, potential for another aspect of the program to be unintentionally affected or changed. The information have had given was not inaccurate, at the time of my post, the issue was resolved, but unfortunately it looks like it has come back.

    The engineers have been notified are currently looking into it and will hopefully have this all resolved shortly. Thanks for your patience and understanding while we work this out !
    Weird ! Have you ever heard about non-regression tests ? It's a fundamental basis of developper work. It let us understand that some fixed bugs could reappear. Frightening.

    We are suffering of a lot of little bugs never fixed.
    We are sufferinig of a major bug : troops on the wall & unmarshalled not fixed since months.
    We are suffering of a lack of players in many worlds & you take many months to discuss about world fusion.
    We are suffering of too many competitions to destroy uselessly troops for poor gifts.
    We are suffering of 999 gems promotions with a unfair random picker giving always the smallest prize.
    We are suffering of lake of information on delivered new fuctions, troops, etc.
    We are suffering of a major security hole, receiving weekly in-game mails to buy cheaper gems, letting us think that the hole is also used to had troops, chests, etc.
    We are laughting at you when reading game translations with a lot of errors.

    And your engineers missed a small non-regression test... Are you kidding ?

    I do not want to point this at you, Kanoona, but all of that does not seem very serious.
    If you want us to continue p(l)aying, give us the quality we paid for. Please.

    Leave a comment:


  • Kanoona
    replied
    Originally posted by Cyberlolo View Post
    Hello,

    Kanoona ? Why I'am surprised you are surprised ? As said earlier, it's an issue already signaled, in a thread you participated.

    It seems it's an absolutely volunteer action on Kabam side for a technical purpose. May be you'll answer is not, but since you do not have real info from your Dev team and DB manager, giving us wronfg answer does not allow us to understand.

    Please consider that issue as really annoying for non-american speaking players ; The whole world is not already conquered by US troops.

    And from me to you, Kanoona (please others, don't read) if it's for low quality translation we have, does it really need such operation ?
    I'm sorry that you guys are experiencing this again. I can certainly understand your frustrations when it comes to a language changing randomly within the game.

    Please keep in mind that the previous time this was reported was in February and we have had several updates since then. Each time the engineers fix or change parts of a program there is unfortunately, potential for another aspect of the program to be unintentionally affected or changed. The information have had given was not inaccurate, at the time of my post, the issue was resolved, but unfortunately it looks like it has come back.

    The engineers have been notified are currently looking into it and will hopefully have this all resolved shortly. Thanks for your patience and understanding while we work this out !

    Leave a comment:


  • Serx
    replied
    Any update on this issue???

    Leave a comment:


  • Serx
    replied
    Originally posted by Dutch Knight View Post
    Thanks for the info. Meanwhile it flipped back to dutch.
    And it will turn back to English..and back to Dutch...and back to English..has been like this for several months

    Leave a comment:


  • Dutch Knight
    replied
    Thanks for the info. Meanwhile it flipped back to dutch.

    Leave a comment:


  • Cyberlolo
    replied
    Hello,

    Kanoona ? Why I'am surprised you are surprised ? As said earlier, it's an issue already signaled, in a thread you participated.

    It seems it's an absolutely volunteer action on Kabam side for a technical purpose. May be you'll answer is not, but since you do not have real info from your Dev team and DB manager, giving us wronfg answer does not allow us to understand.

    Please consider that issue as really annoying for non-american speaking players ; The whole world is not already conquered by US troops.

    And from me to you, Kanoona (please others, don't read) if it's for low quality translation we have, does it really need such operation ?

    Leave a comment:


  • Serx
    replied
    This has already been discussed, take a look to the same issue several months ago, no fix at all.
    http://community.kabam.com/forums/sh...h-version-only

    Leave a comment:


  • Dutch Knight
    replied
    My current world is Mordred70. That's an English world. It's the world I am most active in. And I don't know if there are any other dutch players in this world. I am in this world since dec 2012 and I never hd this problem.

    Leave a comment:


  • Kanoona
    replied
    Can you please provide more details? What world are you on, is anyone else on this world reporting this issue?

    Leave a comment:


  • Dutch Knight
    replied
    I am using an IPad and I didn't change anything. Changing the language to English and back to dutch doesn't help.

    Leave a comment:

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