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Most recent alliance ToM

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  • Most recent alliance ToM

    My name is DeathByCamelot and I play in Gareth9 in DOOM alliance and with the most recent alliance ToM that went on we placed 4th. I tapped my alliance name and it says no prize for the selected area. I opened over 70million might on that tournament and would like my prize reimbursed to me ASAP as well as my alliance. Thank you

  • #2
    Same issue in Guinevere 37

    Did the same thing to hierarchy kings. Please fix before Lunette ends...thanks!

    Comment


    • #3
      Were you both members of your Alliance during the entire time of the event or did you switch Alliances at any point?

      Comment


      • #4
        Happened to me to. hengist67

        Comment


        • #5
          Happened to the entire alliance, not just me. And I was a member the entire time. Haven't switched in a month.

          Comment


          • #6
            Originally posted by Rukkirii View Post
            Were you both members of your Alliance during the entire time of the event or did you switch Alliances at any point?
            Hello Rukkirii, the posted prize in the event info was 3 lunette tokens and some trophies, but there was no prize actually set up for the 4th place (i noticed that before the end of the TOM, tapping 4th place on the leaderboards would tell me there was not prize for it, while for 3rd and 5th there were). I see the wheel is already gone, so not sure if it can be rectified at this point, but for sure the affected alliances need to at least get their prizes.

            Comment


            • #7
              Same thing in merlin69

              Comment


              • #8
                Gordon27 here and my alliance came in 4th and nothing same as everyone else this should be fix asap. I am a long time Customer so lets get this fixed for Everyone ty

                Comment


                • #9
                  Thanks guys for bringing this to our attention. I'm going to move this thread into the bug section as we submit this concern to the dev. team so they can investigate the issue further. We apologize for the inconvenience and we'll keep you posted on the issue.

                  Comment


                  • #10
                    Good Morning guys! I bring forth good news. The dev. team has fixed the issue! I have gone ahead and updated the claim time for 24 more hours from now as well as changed the name of the event to 4th ATOM Prize Claim so it is easier to find in Event Center.

                    Thanks again for the catch!

                    Comment


                    • #11
                      Originally posted by Rukkirii View Post
                      Good Morning guys! I bring forth good news. The dev. team has fixed the issue! I have gone ahead and updated the claim time for 24 more hours from now as well as changed the name of the event to 4th ATOM Prize Claim so it is easier to find in Event Center.

                      Thanks again for the catch!
                      I see the 4th atom, but it's not fixed as it's saying I didn't win a prize, which I contributed to my alliance might during that time. Sir_drew13. Thanks! Oh, Guinevere 37.

                      Comment


                      • #12
                        Well this event wants to be difficult. Let me look into it a bit more, it seems as though it might have to be manual payout time if that's the case.

                        Comment


                        • #13
                          After looking into this further, we will now be payout manually and I updated this info in Event Center to reflect the change. I'll update again when the prizes have been paid out!

                          Comment


                          • #14
                            Thank you Rukkirii.

                            Comment


                            • #15
                              Annnnnd 4th Place for the Alliance Tournament of Might has been paid out! So be on the lookout for your prizes.

                              Originally posted by tempicek View Post
                              Thank you Rukkirii.
                              Thank you for your details!

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