Forum Rules [Updated 12/21/2016]


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MAC address used by Kabam : troubles

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  • MAC address used by Kabam : troubles


    It seems Kabam uses the MAC address of our devices to avoid using accounts on multiple devices, or create new account (Bank tricks). But it is also a big pain (where you want) if you change your device for a new one (broken, lost, gift, etc).

    Do you experiment the same since the last update ? Some of our teammates "lost" their accounts as they lost and replace their iPhone.

  • #2
    Originally posted by Cyberlolo View Post

    It seems Kabam uses the MAC address of our devices to avoid using accounts on multiple devices, or create new account (Bank tricks). But it is also a big pain (where you want) if you change your device for a new one (broken, lost, gift, etc).

    Do you experiment the same since the last update ? Some of our teammates "lost" their accounts as they lost and replace their iPhone.
    I don't think thats right mate i used my account on all my devices just fine. I think it may be something else. Moving to bugs and issues as well.


    • #3
      I also use my account on several devices with no issues what so ever.


      • #4

        Did you change accounts on your devices recently ? I also use sometimes my iPhone or my iPad. Accounts are set since long time now. What I'am talking about is recent changes (since the last v17 update).
        With a new phone, one of my teammate get the message, once KoC installed for the first time : account already in use.
        Another teammate, our Bank manager, uninstall KoC completely (files belonging to app too), re-install KoC and when launching it for the (new) first time, find it's last account on it.
        That does not correspond to your answer elements.

        So ?


        • #5


          Hello, After a full of tries, my teammate still not connected to it's account. Always having a "Account already in use" message. So please, Kabam, as he can not connect to ask, as he does not write in english, can you tell us, here, what is the way to have it's account back for the following case :

          - Broken iPhone with KoC account on it, registred on your server, but not thru the gameCenter,
          - New iPhone bought, Koc last version installed,
          - New Koc replying "Account already in use".

          THANKS A LOT