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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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  • Dracuel
    replied
    Originally posted by brew1123 View Post
    after sleeping on it, drinking my coffee, and eating breakfast. i read through the entire terms and conditions for both the forums and in game. the BIGGEST problem i see in them are, there are no rights for the players. no, system for players to keep people in charge held accountable for any of their actions. but, once i read the terms from the companies (i can't state names) who host their apps, players have a way and an actual person to respond to "any concerns" over what we feel is "wrong doings" or if we need "further help".

    so, basically, i (and others) would like to encourage Kabam and it's community to open up a little more, and give us the same respect that you request. if i post here on the forums, it's because (usually) i have submitted a ticket already with either no help or i get an auto-generated response that has nothing to do with the original complaint. we are reaching out to you here for HELP. we are generally already upset and are hoping that you, here, are willing to help. this is not a SLAM KABAM post, but a cry for help from THE PLAYERS
    Really could not have said it better myself. By the time we make it to the forums we have usually already been ignored or told our issue doesnt really exist. Yet here we have multiple users reporting the same issues. The only reason ive stayed is my alliance is like a family to me. We make bonds with other players and Kabam knows we wont give this bond up easily.

    Leave a comment:


  • brew1123
    replied
    after sleeping on it, drinking my coffee, and eating breakfast. i read through the entire terms and conditions for both the forums and in game. the BIGGEST problem i see in them are, there are no rights for the players. no, system for players to keep people in charge held accountable for any of their actions. but, once i read the terms from the companies (i can't state names) who host their apps, players have a way and an actual person to respond to "any concerns" over what we feel is "wrong doings" or if we need "further help".

    so, basically, i (and others) would like to encourage Kabam and it's community to open up a little more, and give us the same respect that you request. if i post here on the forums, it's because (usually) i have submitted a ticket already with either no help or i get an auto-generated response that has nothing to do with the original complaint. we are reaching out to you here for HELP. we are generally already upset and are hoping that you, here, are willing to help. this is not a SLAM KABAM post, but a cry for help from THE PLAYERS

    Leave a comment:


  • brew1123
    replied
    Where did the "senior member's" post go?

    Leave a comment:


  • Replacement
    replied
    Originally posted by Canadiank View Post
    Hey mate these are answers you should seek in privet messages. I will always give answers on why something was removed or why something is edited or why a infraction was given. Just pm me and I will be glad to answer any questions about these types of things.
    Some question may need to be sent private. However, I think such questions could be put in here. It puts Kabam on the spot. It's not just one player who feels the same. IF Kabam ever respond/feedback to such issues on here, others will see and it can also benefit them. AND just may be (MAY BE), it'll show a different side to Kabam.

    Leave a comment:


  • Bythesword
    replied
    I like your modify policy, it should be given to everyone before they spend a cent on the game, after People have been robbed of time and money is not good enough.

    Leave a comment:


  • Canadiank
    replied
    Hey mate these are answers you should seek in privet messages. I will always give answers on why something was removed or why something is edited or why a infraction was given. Just pm me and I will be glad to answer any questions about these types of things.

    Leave a comment:


  • Guest's Avatar
    Guest started a topic question for everyone

    question for everyone

    according to the "rules", it states all parties can be held accountable.

    "Do not waste our time with Non-Constructive Posts. They don’t server a good purpose and just make the whole board feel more negative. Avoid these types of posts to help keep the Forums clean and useful."

    so why have i been punished, for asking for answers? Jesse Kabam, we have talked before and came to an understanding. maybe, we can have a mature conversation. also, CanadianK, has been helpful. but, to be "thrown under the bus" by someone with no reason upsets me.
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