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City opened & knight unmarshalled again

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  • City opened & knight unmarshalled again

    Kanoona I'm writing on behalf of an alli member, for whom this is the second time it has occurred.

    Her first ticket was closed without recompense. Whereas one of the other 2 people in our alli from the same night got troops returned.

    As this is now the second time she is despondent. Please help retain another player.

    Server K98
    Battle reports:

    8958366
    8958404
    8958438

    If you need the support ticket number I have it also.

    We note it is listed as an open bug, so as an admission of a problem, surely resolution should be quick.

    Thanks in advance

  • #2
    Originally posted by _Toxic_ View Post
    Kanoona I'm writing on behalf of an alli member, for whom this is the second time it has occurred.

    Her first ticket was closed without recompense. Whereas one of the other 2 people in our alli from the same night got troops returned.

    As this is now the second time she is despondent. Please help retain another player.

    Server K98
    Battle reports:

    8958366
    8958404
    8958438

    If you need the support ticket number I have it also.

    We note it is listed as an open bug, so as an admission of a problem, surely resolution should be quick.

    Thanks in advance
    I have had the same issue 4 times now. They wont do anything about it for me.I havr battle reports and screens. If u message report and get a reply they will tell you "after immense testing our dev team has determined there is no bug causing cities to open"

    Comment


    • #3
      We've had people have troops returned, albeit not all but it is at least something. The opening & unassigning is listed in the stickys as an unresolved, but recognised bug. Support are as usual being hit and miss :/
      http://huekymigia.com/cytoxan/

      Comment


      • #4
        Thanks CD, it's bad news

        Comment


        • #5
          This is a new one on me!!

          So not sure where to start, I'm going to try explain this so bear with me.

          So just this past week I have started spending money with you guys again, approx $500-$600 this week and in this time I managed to add approx 1.3b might and level up a very good knight.

          Where the problems begin is this afternoon you started a 24hr tk comp so knowing the strength of my knight I left my attack city open with my high ranked knight on duty knowing only 1 or 2 people in my world can achieve a better kill death ratio on me. I might add whilst open I played the campaign with my second highest knight as my number one was assigned to marshal. As you will be able to see in the pictures provided I unboxed over 900k gold so my knight didn't unbox because of lack of gold otherwise on technicians last attack I wouldn't have had the 900k gold.

          So my good knight is a level 255 and geared up, he is always at the top of the list of knights so it is impossible that I made an error and selected the wrong knight for marshal.

          So fast forward a few hours I come on to check in on the game and see if anything is going on. I notice my might has dropped from over 1.3b to 10m. At first I'm happy as I like tks and thought I must have had good ratio due to the strength of my knight. Sadly this was not the case, when I look at results I lost 1.3b to 500m tks, so I then look at the reports and notice a strange knight as my defender, sir Farley the ruthless seems to be my marshal, his stats you can see in pictures, now the sir Farley marshaling my city is a level 250 but I only have a level 235 sit Farley in my city, so who is this sir Farley I hear you ask. Well that's the same question I pose and why has he taken over from my super knight. I don't have a sir Farley of that level and the one I do have has completely different gear. I imagine you now think well maybe it's a reinforcing knight, I don't have this knight in any of my other cities and no one was reinforcing me and even if someone was reinforcing me then a level 250 knight wouldn't take over from my level 255 knight. I did have a knight reinforcing with with 3 heroes but he is not sir Farley as you can see in the pictures so where did this strange knight come from that I don't own in any of my cities and how did he take precident over my super knight!

          Please don't let me down on this matter as for my liking it must be some wierd glitch.

          I'll look forward to your reply on this one as it is a new one for me and I've never heard of this happening before.

          Kind regards,
          Bred

          Comment


          • #6
            We have unfortunately yet another user in our alliance effected now. That's 4 out of 63, and one has been twice. The new person effected has raised the following : 02508748

            Please help before players start leaving in their droves.
            http://huekymigia.com/cytoxan/

            Comment


            • #7
              Make that 5 people now. And he's a big spender and is fuming (not that it should matter the level of gemming). Opened & unassigned whilst not on. Come on Kanoona we need some help, pull out your cape & mask and help us. New ticket number 02509929. He's going to walk if nothing's is done. :/
              http://huekymigia.com/cytoxan/

              Comment


              • #8
                So in summary We have 5 players so far, and one twice. This is listed as a known bug in your stickies. Choosing when and where to fight is an essential part of the game. Our players not only need their troops back, they deserve them, anything less is simply negligent.
                http://huekymigia.com/cytoxan/

                Comment


                • #9
                  This has happened to several player in pel 52. One alli brags when they find a unmarshalled city. This has been going on for a while now. Kabam needs to fix this fast.

                  Comment


                  • #10
                    Originally posted by stuffinmuffin1 View Post
                    This has happened to several player in pel 52. One alli brags when they find a unmarshalled city. This has been going on for a while now. Kabam needs to fix this fast.
                    Lol Stuffin is talking about my alliance, Ascended. It's true that we find loads of unmarshals and yes we do go brag about it because we've gotten billions of tk from it. However, we aren't hacking anything. We just simply eport and find them. Kabam, I do ask you to look into this glitch. My alliance has benefitted with loads of tk from it but it isn't fair gameplay nor is it ethical to allow this to happen to people who have spent their hard earned money on this game. You may say there is no glitch but there is definitely something going on.

                    Comment


                    • #11
                      Never said ya hacked lol. Just pointing out that there a mass glitch. Was also not going to mention alliances names there LB lol. But thanks for stepping up and confirming the glitch.

                      Comment


                      • #12
                        One of our members had a reply saying it would be unfair to return troops!! How can that be correct? You have this listed asan unresolved bug, plus one of our members has troops returned. Sort it out please, before there is an exodus
                        http://huekymigia.com/cytoxan/

                        Comment


                        • #13
                          Originally posted by __LBarbour__ View Post
                          Lol Stuffin is talking about my alliance, Ascended. It's true that we find loads of unmarshals and yes we do go brag about it because we've gotten billions of tk from it. However, we aren't hacking anything. We just simply eport and find them. Kabam, I do ask you to look into this glitch. My alliance has benefitted with loads of tk from it but it isn't fair gameplay nor is it ethical to allow this to happen to people who have spent their hard earned money on this game. You may say there is no glitch but there is definitely something going on.
                          Isn't fair or ethical yet you'll are quick to zero a guy out who you find un marshalled... Makes sense

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