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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Network performance issues

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  • Network performance issues


    Again we are experience a lousy network performance provided by Kabam.
    You have the responsability to let your app run flawlessly.
    It doesnt for weeks now.
    The last days we get overwhelmed with system errors and network problems.
    Today especially on chat.
    Solve it damn it.

    I took the liberty to file a complaint at apple as well.

    Take care of it kabam.

  • #2
    Totally agreed! It's beyond ridiculous a million different errors over and over. I have more error time than playtime. How do you complain to iTunes?

    Comment


    • #3
      It's not all kabams fault guys I'm sure they're trying to fix the problems but yes me and my friend keep getting fatal errors and it chat system your message was not sent when it was sent since we can talk but I don't know if it's sending anymore I don't think so if you could please solve these problems that would be great im in the server bedivere23 and just a suggestion but maybe get another experimental world to help get rid of the bugs thanks for your time

      Comment


      • #4
        Also part of the map wasn't loading and trying to train my troops didn't work just now

        Comment


        • #5
          I have had at least 10 crashes today, of course I send a bug report but I don't expect to hear back from customer support for days. For what we spend on this game they need to make it work flawlessly. I may not log in the rest of the day because of these issues. Also member of my alliance are having the same issues. Please fix this kabam!
          community

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          • #6
            Greetings Good Knights,


            We are aware of the recent issues with Fatal Errors and problems accessing Chat and Messaging.


            We are investigating the cause and will find a fix as soon as possible.


            We appreciate your patience and understanding during this frustrating time!

            Comment


            • #7
              Thanks!

              Thank you!

              Comment


              • #8
                Hey Riccardo:

                This has been going on since Sunday. What gives?
                CBD for Sale Florida

                Comment


                • #9
                  Originally posted by Novavex View Post
                  Hey Riccardo:

                  This has been going on since Sunday. What gives?
                  HELP ME!!!!!!! I can't log in at all!!!, it always says ... Curses! network error has occurred. Please retry. I have been retrying for DAYS!!! I have spent well over $100.00 on this game - kabam you took my money quick enough please get me back into my game!!!
                  I am Daggerdread playing on Percival7 with one of the top alliances. Help me!!!!
                  company website

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                  • #10
                    Originally posted by Daggerdread View Post
                    HELP ME!!!!!!! I can't log in at all!!!, it always says ... Curses! network error has occurred. Please retry. I have been retrying for DAYS!!! I have spent well over $100.00 on this game - kabam you took my money quick enough please get me back into my game!!!
                    I am Daggerdread playing on Percival7 with one of the top alliances. Help me!!!!
                    Hi Daggerdread,

                    Best troubleshooting at the moment is to refresh the App. To refresh the App, simply press the 'Home' button on your Apple device to exit the App, then double-press it again to bring up the list of Apps you have open. Hold the Battle for the North app until it starts to jiggle and then tap the little 'minus' icon that appears. Then tap on Battle for the North to complete the process!

                    you can also try to Delete and Reinstall the APP but do it ONLY if you have registered with a kabamID. The only way to retrieve your in-game information is logging in with your KabamID. If you cancel the a App and download it again, after the tutorial, go to your settings' page and Log In with your KabamID! If you didn't create a KabamID DON"T DO IT as there is no way to retrieve your game info and you will have to restart the game from the beginning.



                    If you need further assistance please contact players support

                    Comment


                    • #11
                      In all honesty Kabam this is a silly response. And not very respectful to your users as well. Refreshing the app or deleting and reinstalling it suggests the problem is at the user-end. Its not. We are talking about network issues and they exist at Kabams servers. Please take your users more seriously.
                      North shore coins

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