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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

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- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
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- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
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Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Bugs Galore in new update

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  • Bugs Galore in new update

    First, the leaderboard for XTOM is not correct. It shows the second place guy ahead of me but yet shows me as having more Might then him and the icon shows me in first. It also paid me for first.

    second, when it paid me the sacred gear I opened was not scared gear but a mix of troops, now thats a big mistake.

    third the text is all orange and it looks awful!

    Fourth...why would you make major changes like the open all troops hours before the final XTOM? Do you not know that changes all the Strategy? I find you continue to practice highly questionable business practices bordering on unethical. Glad you listened to all of your customers. NOT!

  • #2
    Originally posted by SeantheConqueror View Post
    First, the leaderboard for XTOM is not correct. It shows the second place guy ahead of me but yet shows me as having more Might then him and the icon shows me in first. It also paid me for first.

    second, when it paid me the sacred gear I opened was not scared gear but a mix of troops, now thats a big mistake.

    third the text is all orange and it looks awful!

    Fourth...why would you make major changes like the open all troops hours before the final XTOM? Do you not know that changes all the Strategy? I find you continue to practice highly questionable business practices bordering on unethical. Glad you listened to all of your customers. NOT!
    KABAM'D! Whatd u expect?

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    • #3
      Orange chat text

      Orange text on an orangey-beige background. It hurts my eyes. It's like Kabam is actively trying to kill the game: "OK, we've run a lot of people off with poor customer service and glitches. But there are a few people left who still like the game because of the friendships they've made? Let's kill chat then!"

      Brilliant. :-/

      Comment


      • #4
        Originally posted by SeantheConqueror View Post
        First, the leaderboard for XTOM is not correct. It shows the second place guy ahead of me but yet shows me as having more Might then him and the icon shows me in first. It also paid me for first.
        That's been like that for quite some time now. The leaderboard only refreshes once per hour, while your rank and your output (the banner at the bottom) refreshes in shorter intervals. What bugs me (and Kabam really should fix that!) is that your rank, and your might output refresh in DIFFERENT intervals. You should be able to know with what might your got that rank, but instead you are being given false information.

        Originally posted by SeantheConqueror View Post
        second, when it paid me the sacred gear I opened was not scared gear but a mix of troops, now thats a big mistake.
        It's been mentioned on these forums. Hopefully Kabam will amend it, but you're best contacting their support anyway.

        Originally posted by SeantheConqueror View Post
        third the text is all orange and it looks awful!
        That DOES suck. I'm sure Kabam knows this and are fixing it as we speak.

        Comment


        • #5
          Ever since the update I have been unable to load game. It just says k.o.c. has stopped. I've tried everything to get back in the game including uninstalling and reinstalling many times and opening a new account 'this one' also made at least 14 attempts to get support even asking they delete my account so I can start over. Nothing works and no reply. This was my favorite game and I wouldn't mind spending a little money on it, but now I'm glad I didn't. What to do?

          Comment


          • #6
            How do I delete my account?

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