Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing ? The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you?re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don?t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like ?you people.?
- Do not use ill terms which are offensive to groups, do not ?flame?, ?troll.? or ?haze?.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don?t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don?t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ?sock puppet? accounts ? multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator?s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

Message bug

Collapse
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Message bug

    Hi, I'm having a bug where every other time I open a message, the message opens on the far right of the screen and I have to restart the game to be able to do anything. I'm posting here because support have stopped replying to me. Anyone know of any fixes? I reset my iPad and only installed Camelot and the bug is still happening so it's nothing on my end.

  • #2
    Originally posted by Noob_58GMQSS View Post
    Hi, I'm having a bug where every other time I open a message, the message opens on the far right of the screen and I have to restart the game to be able to do anything. I'm posting here because support have stopped replying to me. Anyone know of any fixes? I reset my iPad and only installed Camelot and the bug is still happening so it's nothing on my end.
    Youre not alone. I have to restart my app about 20 times a day after viewing messages and scout reports. Reported it to support but they were unable to comprehend the issue. It's seriously starting to affect enjoyment of the game.

    Comment


    • #3
      Originally posted by Unregistered View Post
      Youre not alone. I have to restart my app about 20 times a day after viewing messages and scout reports. Reported it to support but they were unable to comprehend the issue. It's seriously starting to affect enjoyment of the game.
      Thanks for replying, I was starting to think it was just me as no one else I've spoken to has had the bug. Support got in touch earlier today and apparently has been passed onto the engineers so fingers crossed!

      I agree it certainly ruins the enjoyment of the game, I had to step down as Vice Chancellor of my alliance as it's impossible to do when the game requires a restart after opening every single message.
      snapscore hack

      Comment


      • #4

        Thanks for reporting this issue,
        Our Development Team is aware of this bug and working on the fix.

        Comment


        • #5
          Is there any update on this? It's still happening and driving me crazy.

          Comment


          • #6
            This was posted 2 months ago and it's still happening? Are engineers really working on a fix?

            Comment


            • #7
              Originally posted by Unregistered View Post
              This was posted 2 months ago and it's still happening? Are engineers really working on a fix?
              I also reported this, probably more than 2 months ago. Happens mostly on my iPad 3. Update to v8 did not fix it in the slightest. Had 2 accounts, now I just have one because it was annoying to read messages on iPad due to the glitches.

              Comment


              • #8
                I reported it a while back and the ticket just got closed randomly. It makes the game a lot more stressful than it should be when you have to restart constantly. Please fix it!
                snapscore hack

                Comment


                • #9
                  Raport problem

                  Comment


                  • #10
                    Originally posted by 1MURAT View Post
                    Raport problem
                    I've reported it but the ticket got closed before the problem was solved.
                    snapscore hack

                    Comment


                    • #11
                      As a temporary fix, please try the following troubleshooting steps:

                      http://kabam.custhelp.com/app/answers/detail/a_id/1678

                      Comment


                      • #12
                        Originally posted by Jennifer View Post
                        As a temporary fix, please try the following troubleshooting steps:

                        http://kabam.custhelp.com/app/answers/detail/a_id/1678
                        Thanks Jennifer, I appreciate the reply. The problem I'm having now (I was the unregistered who posted this thread) is that instead of the message opening to the far right, the screen just rapidly flickers and the app is completely unresponsive. The only way to solve it is to restart the app. Sometimes it can be a while before it happens again, other times it happens when opening the next message.
                        snapscore hack

                        Comment


                        • #13
                          Even this website is fail, I can't even log in. Riccardio, you and your Kabam kronies should go back to school and actually pay attention so you're not so fail at your jobs. Def on the verge of quitting this garbage game with useless support and constant glitches

                          Comment


                          • #14
                            I get both the flicker and the message to the far right off screen. Nothing can fix it. Already reinstalled a few times. Sucks. Can't read messages or reports.

                            Comment


                            • #15
                              Originally posted by Unregistered View Post
                              I get both the flicker and the message to the far right off screen. Nothing can fix it. Already reinstalled a few times. Sucks. Can't read messages or reports.
                              Nice to see it's not just me, it's one of the most frustrating bugs I've encountered. I've tried reinstalling as well, no luck either.
                              snapscore hack

                              Comment

                              Working...
                              X