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No gems from tapjoy

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  • #16
    It may take a few hours for them to be added to your account. I downloaded one of the apps and didnt get any gems until 8 hours afterwards.


    • #17
      Originally posted by Riccardo Kabam View Post
      Check this thread for more information about Tapjoy

      This may help you too:
      GEMS WILL BE GRANTED to the last account you logged in to play Kingdoms of Camelot Battle for the North!

      Tapjoyhas asked us to direct all inquiries and complaints to them. Please use Help and Support if you encounter any issue
      Can you stop posting this in every thread about tapjoy? It's very insulting. OBVIOUSLY we know how to install tapjoy! We're USING it! And people have REPEATEDLY stated that the account they are CURRENTLY USING is not being credited.

      And really, I don't just want my gems, I want tapjoy to WORK with this game. Others have no problems, I've had nothing but problems. I want to know why!


      • #18
        Originally posted by Rooster_ View Post
        It may take a few hours for them to be added to your account. I downloaded one of the apps and didnt get any gems until 8 hours afterwards.
        It's been nearly a week. Other apps credit within seconds. And if I'm told to refresh the game one more time I will flip my ****.


        • #19
          Originally posted by runey71 View Post
          That is correct. The issue is on Tapjoys side and Kabam cannot issue missing gems that come via Tapjoy. So best to send a ticket to Tapjoy. Ive found it takes 3 or 4 days for Tapjoy to respond and issue the missing gems.
          Of course they can reissue the gems! They're not REAL gems. If Kabam has credited the wrong account, it should be a no-brainier to reissue them. Geez, it's not like I ordered a tangible item with actual marketable value and claim I never received them. Man, just do the right thing by your customers and give them their imaginary gems, Kabam! Really!


          • #20
            Originally posted by Koen1 View Post
            I am having a similar issue, and believe I know what is happening to me.

            I had to delete the game and redownload. When you do so, Kabom creates a new account before you can log into your regular acct. So I have been loading apps from tapjoy, and getting no gems. I finally discoverd where they are going. To that useless level 2 acct that I am not using! How can we fix this...?
            I think that's what's happening to me too! I never get gems. Then I discovered after today's meltdown that I have number of new user sites attributed to my account and I can't find them. I have GEMS. I just don't know where. :-(
            Pet Shack


            • #21
              Kabam, fix this!


              • #22
                tapjoy alternative

                Does anyone know of any other alternative to tapjoy to earn free items for app games. I too have had the same problem and tapjoy doesnt really respond other then to say I have been getting credits but they are not showing up so who knows where those free credits go.


                • #23
                  Kabam is shirking its responsibility here. It advertises Tapjoy in the game, and then says it's a Tapjoy problem when gems don't get credited. And we're always told to contact Tapjoy. So, I've tried that. 4 attempts via Tapjoy website, most recent about 3 weeks ago - and NOT A SINGLE REPLY. So now what do I do? I estimate I have at least 30 gems that have not been credited. So now what am I meant to do?


                  • #24
                    This game sounds as glitchy as Dragons of Atlantis. Disappointing.


                    • #25
                      Get gems within hours? Hmmm. I download and ran 68 gems worth of app yesterday. Nothing yet.
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