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Whose controlling the doors to my city, Its not me!!

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  • I0n_
    replied
    u all should ask for a refund from itunes / google play.

    i got 3 so far, from itunes:
    1. because kabam went through my inventory and removed lots of items for which i paid real money, after the lep event.
    2. because of the glitchy hospitals. i spent tons of di's, speed-ups to build that city. i also spent lots of resources, big speed-ups on healing troops that just disappeared (especially imps)
    3. because kabam didn't pay a comp

    of course customer support didn't even bother to answer all 3 tickets on the issues. for the lep event i sent tickets for 3 weeks, every 48hrs.

    so yeah, fight back! frankly i've seen improvements on the game. they still need to change their terms of service (kabam should assume responsibility for their mistakes and stop taking it out on the players) and their customer support - which is a freaking nightmare to deal with.

    Leave a comment:


  • SHEBA_
    replied
    same here....it happened to me in 3 worlds as of now...4 days ago in 115 a new world where 14m might is a lot (I think it was rank 2 or 3)...I quit 97 for same reason...Kabam does not think that they should respond to my tickets...well and I do not think that I have to waste my $$$ on this game in the future

    Leave a comment:


  • tomsonn
    replied
    Same here lost 670 m might got returned really small % .. so no more gemmeing for me,if they dont know how to keep the clients on, players will quir gemming and its the right think to do .... WE BUY STAFF HERE AND ITS A VIRTUAL KABAM DOESNT LOSE ANYTHING IF THEY RETURN WHAT WE BOUGHT THEY JUST KEEP THE CLIENTS ...

    Leave a comment:


  • Noob_5S2Z9LT
    replied
    glitch happened to me last night. I had over 1 billion might and somehow my city opened to a player every in my server refers to as a cheat. anyway I only got 62m TK from this! absolutely gutted. worked my *** off to get to 1billion might and spent a **** load of money on it too! kabam are you going to do anything about this? id be happy with at least half of my lost might back in troop boxes. but even happier with a refund of some sort!

    Leave a comment:


  • Cicero_Galahad62
    replied
    Another example. A player of my Alliance suddenly was open during this night. Yesterday before she went to bed she was attacked by another player. The city was closed. This was just before bedtime. She wasn't attacked after that. She hadn't have any reason to open her castle. This night she was attacked by a different player. Suddenly her city was open. Of course he did kill all troops afterwards (I'd done the same). This kind of bugs are ruining the game. It's a bloody shame kabam doesn't do anything about it.

    By the way. The attacker did kill almost 1.5b troops, but isn't listed in the active kill event. That's ehh really strange....

    Leave a comment:


  • Elvinhood
    replied
    same bug...

    Originally posted by donut_plz View Post
    The same glitch hit me and I lost over 500mil might which was bought with gems and hard fought to win in comps.
    After creating a support ticket and requesting my might be returned or equivilent compensation my ticket was closed after it was deemed fair that I get back not even quite 15mil. Less than 3%!!!

    I dont see how that is fair to lose my troops due to a game glitch...
    I can confirm that two members, and including myself, have recently encountered this same issue after confirming we closed our castle gate before quitting the game. This has resulted in several members leaving in distain for Kabam, never to return. If this is not resolved, many more customers will leave...

    Leave a comment:


  • donut_plz
    replied
    The same glitch hit me and I lost over 500mil might which was bought with gems and hard fought to win in comps.
    After creating a support ticket and requesting my might be returned or equivilent compensation my ticket was closed after it was deemed fair that I get back not even quite 15mil. Less than 3%!!!

    I dont see how that is fair to lose my troops due to a game glitch...

    Leave a comment:


  • Canadiank
    replied
    Sorry for removing this thread it was a mistake I got it caught up with the spam. Apologies

    Leave a comment:


  • Henry_G18
    replied
    Originally posted by KingofViks View Post
    In the last 30 days my city has opened on its own. The first time I was logged off, I lost over 650 million might. The second time I was logged on, I lost over 200 million might (didn't have as much available to lose as first time). The second time I tried to close my city, although it said it was closed it was not. It said marshal in place, it was not. Here is a portion of answer I received from first incident:

    [removed privacy]


    Where is my fairness, I didn't battle anyone, this wasn't mutual combat. How is it penalizing the attacker if I get my might back, it was their choice to attack me(I lost over 650 mm with 54 mil in tk) who fights with those ratios. (I know who, the winning side)

    I'm still waiting on a reply from my new ticket submitted, although 24 business hours have passed.

    I ask all those who read this to answer a simple Question, and post your answer.

    "DO YOU FEEL IT'S UNFAIR FOR A PLAYER TO GET THEIR MIGHT RESTORED IF THE GAME OPENS AND/OR UNMARSHALS THEIR CITY?"

    Sincerely frustrated!!

    KingofViks (16)
    VillianVik (39)
    Astormisbrewing (67)
    Reading this makes my blood boil as well. I had the same situation and gotten the same BS reply. I spend my money on troops and lose all of them cause of Kabam's glitch and they say it's unfair on the attacker. BS predicament.

    Leave a comment:


  • Guest's Avatar
    Guest started a topic Whose controlling the doors to my city, Its not me!!

    Whose controlling the doors to my city, Its not me!!

    In the last 30 days my city has opened on its own. The first time I was logged off, I lost over 650 million might. The second time I was logged on, I lost over 200 million might (didn't have as much available to lose as first time). The second time I tried to close my city, although it said it was closed it was not. It said marshal in place, it was not. Here is a portion of answer I received from first incident:

    .[removed] privacy


    Where is my fairness, I didn't battle anyone, this wasn't mutual combat. How is it penalizing the attacker if I get my might back, it was their choice to attack me(I lost over 650 mm with 54 mil in tk) who fights with those ratios. (I know who, the winning side)

    I'm still waiting on a reply from my new ticket submitted, although 24 business hours have passed.

    I ask all those who read this to answer a simple Question, and post your answer.

    "DO YOU FEEL IT'S UNFAIR FOR A PLAYER TO GET THEIR MIGHT RESTORED IF THE GAME OPENS AND/OR UNMARSHALS THEIR CITY?"

    Sincerely frustrated!!

    KingofViks (16)
    VillianVik (39)
    Astormisbrewing (67)
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