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Being logged into other accounts

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  • Being logged into other accounts

    I have recently updated the game and have then go back into the app once it's fully installed and it doesn't give me the option to enter my registered details but instead logs me into other peoples accounts across multiple worlds. I have tried uninstalling and force refresh but it doesn't make a difference. So far I have been logged into four different accounts without me entering any details or information. I am concerned that firstly I am automatically signed into someone else's account and secondly who else could be logging into my account. I have raised a log number for this problem under 02354737 however I was logged in to another account when I raised this log. Please can someone look into this for me as someone has been on my account and I don't think it's right that I have access to other players accounts either. I play in Lancelot 39 and my user name is Princess_Andrea. I haven't been Able to log into my account for two days now and can't participate in the contests. The response I received to my ticket number was also in French for some reason so can't actually read what it says however I assume it's the usual try to uninstall and refresh one. Your help would be very much appreciated thanks

  • #2
    Originally posted by Thatbec View Post
    I have recently updated the game and have then go back into the app once it's fully installed and it doesn't give me the option to enter my registered details but instead logs me into other peoples accounts across multiple worlds. I have tried uninstalling and force refresh but it doesn't make a difference. So far I have been logged into four different accounts without me entering any details or information. I am concerned that firstly I am automatically signed into someone else's account and secondly who else could be logging into my account. I have raised a log number for this problem under 02354737 however I was logged in to another account when I raised this log. Please can someone look into this for me as someone has been on my account and I don't think it's right that I have access to other players accounts either. I play in Lancelot 39 and my user name is Princess_Andrea. I haven't been Able to log into my account for two days now and can't participate in the contests. The response I received to my ticket number was also in French for some reason so can't actually read what it says however I assume it's the usual try to uninstall and refresh one. Your help would be very much appreciated thanks
    When you say other people accounts your saying high lv accounts or new user accounts? Cause there is a glitch that makes you into a new user that the dev team needs to fix in those cases

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    • #3
      No they aren't new users accounts. They are active accounts which other people are using and are logged into. I was logged into someone's bank at one point and could see res being sent to and distributed from the account

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      • #4
        Originally posted by Thatbec View Post
        No they aren't new users accounts. They are active accounts which other people are using and are logged into. I was logged into someone's bank at one point and could see res being sent to and distributed from the account
        I will send this info to a gm,but they may not see it till Monday

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        • #5
          Thatbec, do these account have actual user names. Can you provide some more information as requested in this thread? This might help us understand whats going on a little better.

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          • #6
            I don't have a record of all of them but here are a few. Asatin, sergie344, kokmun, ghostofnker, slash, megatron and gwangju.
            I have been logged into other accounts as well but don't have records of them. Have screen shots if that helps?

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            • #7
              I still haven't got this issue resolved and I have now found another person who is being logged into the same account as me which again isn't theirs either. I have sent numerous emails and don't get any response.

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              • #8
                [QUOTE=Thatbec;1625556]I still haven't got this issue resolved and I have now found another person who is being logged into the same account as me which again isn't theirs either. I have sent numerous emails and don't get any response.[/

                I would suggest you pm a gm with the names of the accounts your getting logged into and any other info you feel is importent. They have the yellow font you must be on full site to send pms

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                • #9
                  Originally posted by Thatbec View Post
                  I don't have a record of all of them but here are a few. Asatin, sergie344, kokmun, ghostofnker, slash, megatron and gwangju.
                  I have been logged into other accounts as well but don't have records of them. Have screen shots if that helps?
                  Yes, can you please send the screen shots in a PM. If you are having trouble sending them, make sure to upload them to an image hosting site and then copy/paste the BBC code into the message. Can you also PM me your username and main world you play on?

                  Thanks!

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                  • #10
                    I have the same problem, I deleted all memory from tablet and now I get logged into some1 elses account ... some1 named "jsem bors-66" my account name is Regulus.

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